A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an unprecedented ability to converse naturally and incorporate world knowledge and common-sense reasoning into language understanding, unlocking the potential of this paradigm. However, effectively leveraging LLMs within a CRS introduces new technical challenges, including properly understanding and controlling a complex conversation and retrieving from external sources of information. These issues are exacerbated by a large, evolving item corpus and a lack of conversational data for training. In this paper, we provide a roadmap for building an end-to-end large-scale CRS using LLMs. In particular, we propose new implementations for user preference understanding, flexible dialogue management and explainable recommendations as part of an integrated architecture powered by LLMs. For improved personalization, we describe how an LLM can consume interpretable natural language user profiles and use them to modulate session-level context. To overcome conversational data limitations in the absence of an existing production CRS, we propose techniques for building a controllable LLM-based user simulator to generate synthetic conversations. As a proof of concept we introduce RecLLM, a large-scale CRS for YouTube videos built on LaMDA, and demonstrate its fluency and diverse functionality through some illustrative example conversations.

We propose a two-stage approach for training a single NMT model to translate unseen languages both to and from English. For the first stage, we initialize an encoder-decoder model to pretrained XLM-R and RoBERTa weights, then perform multilingual fine-tuning on parallel data in 40 languages to English. We find this model can generalize to zero-shot translations on unseen languages. For the second stage, we leverage this generalization ability to generate synthetic parallel data from monolingual datasets, then bidirectionally train with successive rounds of back-translation. Our approach, which we EcXTra (English-centric Crosslingual (X) Transfer), is conceptually simple, only using a standard cross-entropy objective throughout. It is also data-driven, sequentially leveraging auxiliary parallel data and monolingual data. We evaluate unsupervised NMT results for 7 low-resource languages, and find that each round of back-translation training further refines bidirectional performance. Our final single EcXTra-trained model achieves competitive translation performance in all translation directions, notably establishing a new state-of-the-art for English-to-Kazakh (22.9 > 10.4 BLEU). Our code is available at https://github.com/manestay/EcXTra .

Large language models such as GPT-3 (Brown et al., 2020) can perform arbitrary tasks without undergoing fine-tuning after being prompted with only a few labeled examples. An arbitrary task can be reformulated as a natural language prompt, and a language model can be asked to generate the completion, indirectly performing the task in a paradigm known as prompt-based learning. To date, emergent prompt-based learning capabilities have mainly been demonstrated for unidirectional language models. However, bidirectional language models pre-trained on denoising objectives such as masked language modeling produce stronger learned representations for transfer learning. This motivates the possibility of prompting bidirectional models, but their pre-training objectives have made them largely incompatible with the existing prompting paradigm. We present SAP (Sequential Autoregressive Prompting), a technique that enables the prompting of bidirectional models. Utilizing the machine translation task as a case study, we prompt the bidirectional mT5 model (Xue et al., 2021) with SAP and demonstrate its few-shot and zero-shot translations outperform the few-shot translations of unidirectional models like GPT-3 and XGLM (Lin et al., 2021), despite mT5's approximately 50% fewer parameters. We further show SAP is effective on question answering and summarization. For the first time, our results demonstrate prompt-based learning is an emergent property of a broader class of language models, rather than only unidirectional models.

Vector space embedding models like word2vec, GloVe, fastText, and ELMo are extremely popular representations in natural language processing (NLP) applications. We present Magnitude, a fast, lightweight tool for utilizing and processing embeddings. Magnitude is an open source Python package with a compact vector storage file format that allows for efficient manipulation of huge numbers of embeddings. Magnitude performs common operations up to 60 to 6,000 times faster than Gensim. Magnitude introduces several novel features for improved robustness like out-of-vocabulary lookups.