Community Question Answering (CQA) platforms steadily gain popularity as they provide users with fast responses to their queries. The swiftness of these responses is contingent on a mixture of queryspecific and user-related elements. This paper scrutinizes these contributing factors within the context of six highly popular CQA platforms, identified through their standout "answering speed". Our investigation reveals a correlation between the time taken to yield the first response to a question and several variables: the metadata, the formulation of the questions, and the level of interaction among users. Additionally, by employing conventional machine learning models to analyze these metadata and patterns of user interaction, we endeavor to predict which queries will receive their initial responses promptly.

Recently efforts have been made by social media platforms as well as researchers to detect hateful or toxic language using large language models. However, none of these works aim to use explanation, additional context and victim community information in the detection process. We utilise different prompt variation, input information and evaluate large language models in zero shot setting (without adding any in-context examples). We select three large language models (GPT-3.5, text-davinci and Flan-T5) and three datasets - HateXplain, implicit hate and ToxicSpans. We find that on average including the target information in the pipeline improves the model performance substantially (~20-30%) over the baseline across the datasets. There is also a considerable effect of adding the rationales/explanations into the pipeline (~10-20%) over the baseline across the datasets. In addition, we further provide a typology of the error cases where these large language models fail to (i) classify and (ii) explain the reason for the decisions they take. Such vulnerable points automatically constitute 'jailbreak' prompts for these models and industry scale safeguard techniques need to be developed to make the models robust against such prompts.

AI models have become extremely popular and accessible to the general public. However, they are continuously under the scanner due to their demonstrable biases toward various sections of the society like people of color and non-binary people. In this study, we audit three existing gender analyzers -- uClassify, Readable and HackerFactor, for biases against non-binary individuals. These tools are designed to predict only the cisgender binary labels, which leads to discrimination against non-binary members of the society. We curate two datasets -- Reddit comments (660k) and, Tumblr posts (2.05M) and our experimental evaluation shows that the tools are highly inaccurate with the overall accuracy being ~50% on all platforms. Predictions for non-binary comments on all platforms are mostly female, thus propagating the societal bias that non-binary individuals are effeminate. To address this, we fine-tune a BERT multi-label classifier on the two datasets in multiple combinations, observe an overall performance of ~77% on the most realistically deployable setting and a surprisingly higher performance of 90% for the non-binary class. We also audit ChatGPT using zero-shot prompts on a small dataset (due to high pricing) and observe an average accuracy of 58% for Reddit and Tumblr combined (with overall better results for Reddit). Thus, we show that existing systems, including highly advanced ones like ChatGPT are biased, and need better audits and moderation and, that such societal biases can be addressed and alleviated through simple off-the-shelf models like BERT trained on more gender inclusive datasets.

Interdisciplinarity has over the recent years have gained tremendous importance and has become one of the key ways of doing cutting edge research . In this paper we attempt to model the citation flow across three different fields - Physics (PHY), Mathematics (MA) and Computer Science (CS). For instance, is there a specific pattern in which these fields cite one another? We carry out experiments on a dataset comprising more than 1.2 million articles taken from these three fields. We quantify the citation interactions among these three fields through temporal bucket signatures. We present numerical models based on variants of the recently proposed relay-linking framework to explain the citation dynamics across the three disciplines. These models make a modest attempt to unfold the underlying principles of how citation links could have been formed across the three fields over time.

Personality types are important in various fields as they hold relevant information about the characteristics of a human being in an explainable format. They are often good predictors of a person's behaviors in a particular environment and have applications ranging from candidate selection to marketing and mental health. Recently automatic detection of personality traits from texts has gained significant attention in computational linguistics. Most personality detection and analysis methods have focused on small datasets making their experimental observations often limited. To bridge this gap, we focus on collecting and releasing the largest automatically curated dataset for the research community which has 152 million tweets and 56 thousand data points for the Myers-Briggs personality type (MBTI) prediction task. We perform a series of extensive qualitative and quantitative studies on our dataset to analyze the data patterns in a better way and infer conclusions. We show how our intriguing analysis results often follow natural intuition. We also perform a series of ablation studies to show how the baselines perform for our dataset.

Abusive language is a concerning problem in online social media. Past research on detecting abusive language covers different platforms, languages, demographies, etc. However, models trained using these datasets do not perform well in cross-domain evaluation settings. To overcome this, a common strategy is to use a few samples from the target domain to train models to get better performance in that domain (cross-domain few-shot training). However, this might cause the models to overfit the artefacts of those samples. A compelling solution could be to guide the models toward rationales, i.e., spans of text that justify the text's label. This method has been found to improve model performance in the in-domain setting across various NLP tasks. In this paper, we propose RGFS (Rationale-Guided Few-Shot Classification) for abusive language detection. We first build a multitask learning setup to jointly learn rationales, targets, and labels, and find a significant improvement of 6% macro F1 on the rationale detection task over training solely rationale classifiers. We introduce two rationale-integrated BERT-based architectures (the RGFS models) and evaluate our systems over five different abusive language datasets, finding that in the few-shot classification setting, RGFS-based models outperform baseline models by about 7% in macro F1 scores and perform competitively to models finetuned on other source domains. Furthermore, RGFS-based models outperform LIME/SHAP-based approaches in terms of plausibility and are close in performance in terms of faithfulness.

Automatic speech recognition (ASR) systems are designed to transcribe spoken language into written text and find utility in a variety of applications including voice assistants and transcription services. However, it has been observed that state-of-the-art ASR systems which deliver impressive benchmark results, struggle with speakers of certain regions or demographics due to variation in their speech properties. In this work, we describe the curation of a massive speech dataset of 8740 hours consisting of $\sim9.8$K technical lectures in the English language along with their transcripts delivered by instructors representing various parts of Indian demography. The dataset is sourced from the very popular NPTEL MOOC platform. We use the curated dataset to measure the existing disparity in YouTube Automatic Captions and OpenAI Whisper model performance across the diverse demographic traits of speakers in India. While there exists disparity due to gender, native region, age and speech rate of speakers, disparity based on caste is non-existent. We also observe statistically significant disparity across the disciplines of the lectures. These results indicate the need of more inclusive and robust ASR systems and more representational datasets for disparity evaluation in them.

Hate speech is a severe issue that affects many online platforms. So far, several studies have been performed to develop robust hate speech detection systems. Large language models like ChatGPT have recently shown a great promise in performing several tasks, including hate speech detection. However, it is crucial to comprehend the limitations of these models to build robust hate speech detection systems. To bridge this gap, our study aims to evaluate the strengths and weaknesses of the ChatGPT model in detecting hate speech at a granular level across 11 languages. Our evaluation employs a series of functionality tests that reveals various intricate failures of the model which the aggregate metrics like macro F1 or accuracy are not able to unfold. In addition, we investigate the influence of complex emotions, such as the use of emojis in hate speech, on the performance of the ChatGPT model. Our analysis highlights the shortcomings of the generative models in detecting certain types of hate speech and highlighting the need for further research and improvements in the workings of these models.

Hate speech has become one of the most significant issues in modern society, having implications in both the online and the offline world. Due to this, hate speech research has recently gained a lot of traction. However, most of the work has primarily focused on text media with relatively little work on images and even lesser on videos. Thus, early stage automated video moderation techniques are needed to handle the videos that are being uploaded to keep the platform safe and healthy. With a view to detect and remove hateful content from the video sharing platforms, our work focuses on hate video detection using multi-modalities. To this end, we curate ~43 hours of videos from BitChute and manually annotate them as hate or non-hate, along with the frame spans which could explain the labelling decision. To collect the relevant videos we harnessed search keywords from hate lexicons. We observe various cues in images and audio of hateful videos. Further, we build deep learning multi-modal models to classify the hate videos and observe that using all the modalities of the videos improves the overall hate speech detection performance (accuracy=0.798, macro F1-score=0.790) by ~5.7% compared to the best uni-modal model in terms of macro F1 score. In summary, our work takes the first step toward understanding and modeling hateful videos on video hosting platforms such as BitChute.

Recently, social media platforms are heavily moderated to prevent the spread of online hate speech, which is usually fertile in toxic words and is directed toward an individual or a community. Owing to such heavy moderation, newer and more subtle techniques are being deployed. One of the most striking among these is fear speech. Fear speech, as the name suggests, attempts to incite fear about a target community. Although subtle, it might be highly effective, often pushing communities toward a physical conflict. Therefore, understanding their prevalence in social media is of paramount importance. This article presents a large-scale study to understand the prevalence of 400K fear speech and over 700K hate speech posts collected from Gab.com. Remarkably, users posting a large number of fear speech accrue more followers and occupy more central positions in social networks than users posting a large number of hate speech. They can also reach out to benign users more effectively than hate speech users through replies, reposts, and mentions. This connects to the fact that, unlike hate speech, fear speech has almost zero toxic content, making it look plausible. Moreover, while fear speech topics mostly portray a community as a perpetrator using a (fake) chain of argumentation, hate speech topics hurl direct multitarget insults, thus pointing to why general users could be more gullible to fear speech. Our findings transcend even to other platforms (Twitter and Facebook) and thus necessitate using sophisticated moderation policies and mass awareness to combat fear speech.