How can model designers turn task instructions into effective prompts for language models? Backed by extensive empirical analysis on GPT3, we observe important features for successful instructional prompts, and propose several reframing techniques for model designers to create such prompts. For example, a complex task can be decomposed into multiple simpler tasks. We experiment over 12 NLP tasks across 6 diverse categories (question generation, classification, etc.). Our results show that reframing improves few-shot learning performance by 14\% while reducing sample complexity over existing few-shot baselines. The performance gains are particularly important on large language models, such as GPT3 where tuning models or prompts on large datasets is not feasible. Furthermore, we observe that such gains are not limited to GPT3; the reframed tasks remain superior over raw instructions across different model architectures, underscoring the cross-model generality of these guidelines. We hope these empirical-driven techniques will pave way for more effective ways to prompt LMs in future.

Standard NLP tasks do not incorporate several common real-world scenarios such as seeking clarifications about the question, taking advantage of clues, abstaining in order to avoid incorrect answers, etc. This difference in task formulation hinders the adoption of NLP systems in real-world settings. In this work, we take a step towards bridging this gap and present a multi-stage task that simulates a typical human-human questioner-responder interaction such as an interview. Specifically, the system is provided with question simplifications, knowledge statements, examples, etc. at various stages to improve its prediction when it is not sufficiently confident. We instantiate the proposed task in Natural Language Inference setting where a system is evaluated on both in-domain and out-of-domain (OOD) inputs. We conduct comprehensive experiments and find that the multi-stage formulation of our task leads to OOD generalization performance improvement up to 2.29% in Stage 1, 1.91% in Stage 2, 54.88% in Stage 3, and 72.02% in Stage 4 over the standard unguided prediction. However, our task leaves a significant challenge for NLP researchers to further improve OOD performance at each stage.

Models that top leaderboards often perform unsatisfactorily when deployed in real world applications; this has necessitated rigorous and expensive pre-deployment model testing. A hitherto unexplored facet of model performance is: Are our leaderboards doing equitable evaluation? In this paper, we introduce a task-agnostic method to probe leaderboards by weighting samples based on their `difficulty' level. We find that leaderboards can be adversarially attacked and top performing models may not always be the best models. We subsequently propose alternate evaluation metrics. Our experiments on 10 models show changes in model ranking and an overall reduction in previously reported performance -- thus rectifying the overestimation of AI systems' capabilities. Inspired by behavioral testing principles, we further develop a prototype of a visual analytics tool that enables leaderboard revamping through customization, based on an end user's focus area. This helps users analyze models' strengths and weaknesses, and guides them in the selection of a model best suited for their application scenario. In a user study, members of various commercial product development teams, covering 5 focus areas, find that our prototype reduces pre-deployment development and testing effort by 41% on average.

Following procedural texts written in natural languages is challenging. We must read the whole text to identify the relevant information or identify the instruction flows to complete a task, which is prone to failures. If such texts are structured, we can readily visualize instruction-flows, reason or infer a particular step, or even build automated systems to help novice agents achieve a goal. However, this structure recovery task is a challenge because of such texts' diverse nature. This paper proposes to identify relevant information from such texts and generate information flows between sentences. We built a large annotated procedural text dataset (CTFW) in the cybersecurity domain (3154 documents). This dataset contains valuable instructions regarding software vulnerability analysis experiences. We performed extensive experiments on CTFW with our LM-GNN model variants in multiple settings. To show the generalizability of both this task and our method, we also experimented with procedural texts from two other domains (Maintenance Manual and Cooking), which are substantially different from cybersecurity. Our experiments show that Graph Convolution Network with BERT sentence embeddings outperforms BERT in all three domains

Can we enable NLP models to appropriately respond to instructional prompts and consequently generalize to new tasks? To study this question, we leverage the existing NLP datasets and the instructions that were used to crowdsource them to create NATURAL INSTRUCTIONS, a dataset of instructions and task-specific input/output data. This dataset consists of 61 distinct language instructions and about 600k task instances, and is used to evaluate existing state-of-the-art language-models (LMs) in addressing new tasks by few-shot prompting of GPT3 and fine-tuning BART. Our analysis indicates that: (a) the existing models indeed benefit from instructions and hence, show improved generalization to new tasks; (b) while models like GPT-3 generally benefit from instructions, the extent of their gains varies across different fields of instructions and also depends on the task being solved; (c) generalization to unseen tasks in NATURAL INSTRUCTIONS remains far from perfect for the state-of-the-art, indicating significant room for more progress in this direction.

Models that surpass human performance on several popular benchmarks display significant degradation Several approaches have been proposed to address this issue in performance on exposure to Out of Distribution at various levels: (i) Data - filtering of biases (Bras et al., (OOD) data. Recent research has shown 2020; Li & Vasconcelos, 2019; Li et al., 2018; Wang et al., that models overfit to spurious biases and'hack' 2018), quantifying data quality, controlling data quality, using datasets, in lieu of learning generalizable features active learning, and avoiding the creation of low quality like humans. In order to stop the inflation in data (Mishra et al., 2020; Nie et al., 2019; Gardner et al., model performance - and thus overestimation in 2020; Kaushik et al., 2019), and (ii) Model - utilizing prior AI systems' capabilities - we propose a simple knowledge of biases to train a naive model exploiting biases, and novel evaluation metric, WOOD Score, that and then subsequently training an ensemble of the naive encourages generalization during evaluation.

Numerical reasoning is often important to accurately understand the world. Recently, several format-specific datasets have been proposed, such as numerical reasoning in the settings of Natural Language Inference (NLI), Reading Comprehension (RC), and Question Answering (QA). Several format-specific models and architectures in response to those datasets have also been proposed. However, there exists a strong need for a benchmark which can evaluate the abilities of models, in performing question format independent numerical reasoning, as (i) the numerical reasoning capabilities we want to teach are not controlled by question formats, (ii) for numerical reasoning technology to have the best possible application, it must be able to process language and reason in a way that is not exclusive to a single format, task, dataset or domain. In pursuit of this goal, we introduce NUMBERGAME, a multifaceted benchmark to evaluate model performance across numerical reasoning tasks of eight diverse formats. We add four existing question types in our compilation. Two of the new types we add are about questions that require external numerical knowledge, commonsense knowledge and domain knowledge. For building a more practical numerical reasoning system, NUMBERGAME demands four capabilities beyond numerical reasoning: (i) detecting question format directly from data (ii) finding intermediate common format to which every format can be converted (iii) incorporating commonsense knowledge (iv) handling data imbalance across formats. We build several baselines, including a new model based on knowledge hunting using a cheatsheet. However, all baselines perform poorly in contrast to the human baselines, indicating the hardness of our benchmark. Our work takes forward the recent progress in generic system development, demonstrating the scope of these under-explored tasks.