As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a promising technology to alleviate some of these issues. In the form of digital health assistants, they have the potential to improve the everyday life of the elderly and chronically ill people. This includes, for example, medication reminders, routine checks, or social chit-chat. In addition, conversational agents can satisfy the fundamental need of having access to information about daily news or local events, which enables individuals to stay informed and connected with the world around them. However, finding relevant news sources and navigating the plethora of news articles available online can be overwhelming, particularly for those who may have limited technological literacy or health-related impairments. To address this challenge, we propose an innovative solution that combines knowledge graphs and conversational agents for news search in assisted living. By leveraging graph databases to semantically structure news data and implementing an intuitive voice-based interface, our system can help care-dependent people to easily discover relevant news articles and give personalized recommendations. We explain our design choices, provide a system architecture, share insights of an initial user test, and give an outlook on planned future work.

Conversational search has evolved as a new information retrieval paradigm, marking a shift from traditional search systems towards interactive dialogues with intelligent search agents. This change especially affects exploratory information-seeking contexts, where conversational search systems can guide the discovery of unfamiliar domains. In these scenarios, users find it often difficult to express their information goals due to insufficient background knowledge. Conversational interfaces can provide assistance by eliciting information needs and narrowing down the search space. However, due to the complexity of information-seeking behavior, the design of conversational interfaces for retrieving information remains a great challenge. Although prior work has employed user studies to empirically ground the system design, most existing studies are limited to well-defined search tasks or known domains, thus being less exploratory in nature. Therefore, we conducted a laboratory study to investigate open-ended search behavior for navigation through unknown information landscapes. The study comprised of 26 participants who were restricted in their search to a text chat interface. Based on the collected dialogue transcripts, we applied statistical analyses and process mining techniques to uncover general information-seeking patterns across five different domains. We not only identify core dialogue acts and their interrelations that enable users to discover domain knowledge, but also derive design suggestions for conversational search systems.

Text classification of unseen classes is a challenging Natural Language Processing task and is mainly attempted using two different types of approaches. Similarity-based approaches attempt to classify instances based on similarities between text document representations and class description representations. Zero-shot text classification approaches aim to generalize knowledge gained from a training task by assigning appropriate labels of unknown classes to text documents. Although existing studies have already investigated individual approaches to these categories, the experiments in literature do not provide a consistent comparison. This paper addresses this gap by conducting a systematic evaluation of different similarity-based and zero-shot approaches for text classification of unseen classes. Different state-of-the-art approaches are benchmarked on four text classification datasets, including a new dataset from the medical domain. Additionally, novel SimCSE and SBERT-based baselines are proposed, as other baselines used in existing work yield weak classification results and are easily outperformed. Finally, the novel similarity-based Lbl2TransformerVec approach is presented, which outperforms previous state-of-the-art approaches in unsupervised text classification. Our experiments show that similarity-based approaches significantly outperform zero-shot approaches in most cases. Additionally, using SimCSE or SBERT embeddings instead of simpler text representations increases similarity-based classification results even further.

Over the last years, software development in domains with high security demands transitioned from traditional methodologies to uniting modern approaches from software development and operations (DevOps). Key principles of DevOps gained more importance and are now applied to security aspects of software development, resulting in the automation of security-enhancing activities. In particular, it is common practice to use automated security testing tools that generate reports after inspecting a software artifact from multiple perspectives. However, this raises the challenge of generating duplicate security findings. To identify these duplicate findings manually, a security expert has to invest resources like time, effort, and knowledge. A partial automation of this process could reduce the analysis effort, encourage DevOps principles, and diminish the chance of human error. In this study, we investigated the potential of applying Natural Language Processing for clustering semantically similar security findings to support the identification of problem-specific duplicate findings. Towards this goal, we developed a web application for annotating and assessing security testing tool reports and published a human-annotated corpus of clustered security findings. In addition, we performed a comparison of different semantic similarity techniques for automatically grouping security findings. Finally, we assess the resulting clusters using both quantitative and qualitative evaluation methods.

Keyphrase extraction is the process of automatically selecting a small set of most relevant phrases from a given text. Supervised keyphrase extraction approaches need large amounts of labeled training data and perform poorly outside the domain of the training data. In this paper, we present PatternRank, which leverages pretrained language models and part-of-speech for unsupervised keyphrase extraction from single documents. Our experiments show PatternRank achieves higher precision, recall and F1-scores than previous state-of-the-art approaches. In addition, we present the KeyphraseVectorizers package, which allows easy modification of part-of-speech patterns for candidate keyphrase selection, and hence adaptation of our approach to any domain.

Currently, a growing number of mature natural language processing applications make people's life more convenient. Such applications are built by source code - the language in software engineering. However, the applications for understanding source code language to ease the software engineering process are under-researched. Simultaneously, the transformer model, especially its combination with transfer learning, has been proven to be a powerful technique for natural language processing tasks. These breakthroughs point out a promising direction for process source code and crack software engineering tasks. This paper describes CodeTrans - an encoder-decoder transformer model for tasks in the software engineering domain, that explores the effectiveness of encoder-decoder transformer models for six software engineering tasks, including thirteen sub-tasks. Moreover, we have investigated the effect of different training strategies, including single-task learning, transfer learning, multi-task learning, and multi-task learning with fine-tuning. CodeTrans outperforms the state-of-the-art models on all the tasks. To expedite future works in the software engineering domain, we have published our pre-trained models of CodeTrans. https://github.com/agemagician/CodeTrans

The digitalization of the legal domain has been ongoing for a couple of years. In that process, the application of different machine learning (ML) techniques is crucial. Tasks such as the classification of legal documents or contract clauses as well as the translation of those are highly relevant. On the other side, digitized documents are barely accessible in this field, particularly in Germany. Today, deep learning (DL) is one of the hot topics with many publications and various applications. Sometimes it provides results outperforming the human level. Hence this technique may be feasible for the legal domain as well. However, DL requires thousands of samples to provide decent results. A potential solution to this problem is multi-task DL to enable transfer learning. This approach may be able to overcome the data scarcity problem in the legal domain, specifically for the German language. We applied the state of the art multi-task model on three tasks: translation, summarization, and multi-label classification. The experiments were conducted on legal document corpora utilizing several task combinations as well as various model parameters. The goal was to find the optimal configuration for the tasks at hand within the legal domain. The multi-task DL approach outperformed the state of the art results in all three tasks. This opens a new direction to integrate DL technology more efficiently in the legal domain.

In the legal domain it is important to differentiate between words in general, and afterwards to link the occurrences of the same entities. The topic to solve these challenges is called Named-Entity Linking (NEL). Current supervised neural networks designed for NEL use publicly available datasets for training and testing. However, this paper focuses especially on the aspect of applying transfer learning approach using networks trained for NEL to legal documents. Experiments show consistent improvement in the legal datasets that were created from the European Union law in the scope of this research. Using transfer learning approach, we reached F1-score of 98.90\% and 98.01\% on the legal small and large test dataset.

Deep learning methods are often difficult to apply in the legal domain due to the large amount of labeled data required by deep learning methods. A recent new trend in the deep learning community is the application of multi-task models that enable single deep neural networks to perform more than one task at the same time, for example classification and translation tasks. These powerful novel models are capable of transferring knowledge among different tasks or training sets and therefore could open up the legal domain for many deep learning applications. In this paper, we investigate the transfer learning capabilities of such a multi-task model on a classification task on the publicly available Kaggle toxic comment dataset for classifying illegal comments and we can report promising results.