End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD systems with more flexibility through a simple cache. The cache provides the flexibility to dynamically update the TOD systems and handle both existing and unseen dialogue scenarios. Towards this end, we first fine-tune a retrieval module to effectively retrieve the most relevant information entries from the cache. We then train end-to-end TOD models that can refer to and ground on both dialogue history and retrieved information during TOD generation. The cache is straightforward to construct, and the backbone models of TOD systems are compatible with existing pre-trained generative models. Extensive experiments demonstrate the superior performance of our framework, with a notable improvement in non-empty joint goal accuracy by 6.7% compared to strong baselines.

The massive successes of large language models (LLMs) encourage the emerging exploration of LLM-augmented Autonomous Agents (LAAs). An LAA is able to generate actions with its core LLM and interact with environments, which facilitates the ability to resolve complex tasks by conditioning on past interactions such as observations and actions. Since the investigation of LAA is still very recent, limited explorations are available. Therefore, we provide a comprehensive comparison of LAA in terms of both agent architectures and LLM backbones. Additionally, we propose a new strategy to orchestrate multiple LAAs such that each labor LAA focuses on one type of action, i.e. BOLAA, where a controller manages the communication among multiple agents. We conduct simulations on both decision-making and multi-step reasoning environments, which comprehensively justify the capacity of LAAs. Our performance results provide quantitative suggestions for designing LAA architectures and the optimal choice of LLMs, as well as the compatibility of both. LAA extends the intelligence of LLM to sequential action executions, exhibiting superiority in interacting with environments and resolving complex tasks via collecting observations. ReAct (Yao et al., 2023a) is a recently proposed LAA method to interact with environments then consecutively generate the next action. Due to the initial investigation, LAA is rather under-explored.

Recent months have seen the emergence of a powerful new trend in which large language models (LLMs) are augmented to become autonomous language agents capable of performing objective oriented multi-step tasks on their own, rather than merely responding to queries from human users. Most existing language agents, however, are not optimized using environment-specific rewards. Although some agents enable iterative refinement through verbal feedback, they do not reason and plan in ways that are compatible with gradient-based learning from rewards. This paper introduces a principled framework for reinforcing large language agents by learning a retrospective model, which automatically tunes the language agent prompts from environment feedback through policy gradient. Specifically, our proposed agent architecture learns from rewards across multiple environments and tasks, for fine-tuning a pre-trained language model which refines the language agent prompt by summarizing the root cause of prior failed attempts and proposing action plans. Experimental results on various tasks demonstrate that the language agents improve over time and that our approach considerably outperforms baselines that do not properly leverage gradients from the environment. This demonstrates that using policy gradient optimization to improve language agents, for which we believe our work is one of the first, seems promising and can be applied to optimize other models in the agent architecture to enhance agent performances over time.

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we introduce DialogStudio: the largest and most diverse collection of dialogue datasets, unified under a consistent format while preserving their original information. Our collection encompasses data from open-domain dialogues, task-oriented dialogues, natural language understanding, conversational recommendation, dialogue summarization, and knowledge-grounded dialogues, making it an incredibly rich and diverse resource for dialogue research and model training. To further enhance the utility of DialogStudio, we identify the licenses for each dataset and design domain-aware prompts for selected dialogues to facilitate instruction-aware fine-tuning. Furthermore, we develop conversational AI models using the dataset collection, and our experiments in both zero-shot and few-shot learning scenarios demonstrate the superiority of DialogStudio. To improve transparency and support dataset and task-based research, as well as language model pre-training, all datasets, licenses, codes, and models associated with DialogStudio are made publicly accessible at https://github.com/salesforce/DialogStudio

In this paper, we propose an enhanced approach for Rapid Exploration and eXploitation for AI Agents called REX. Existing AutoGPT-style techniques have inherent limitations, such as a heavy reliance on precise descriptions for decision-making, and the lack of a systematic approach to leverage try-and-fail procedures akin to traditional Reinforcement Learning (RL). REX introduces an additional layer of rewards and integrates concepts similar to Upper Confidence Bound (UCB) scores, leading to more robust and efficient AI agent performance. This approach has the advantage of enabling the utilization of offline behaviors from logs and allowing seamless integration with existing foundation models while it does not require any model fine-tuning. Through comparative analysis with existing methods such as Chain-of-Thoughts(CoT) and Reasoning viA Planning(RAP), REX-based methods demonstrate comparable performance and, in certain cases, even surpass the results achieved by these existing techniques. Notably, REX-based methods exhibit remarkable reductions in execution time, enhancing their practical applicability across a diverse set of scenarios.

Recommendation systems suffer in the strict cold-start (SCS) scenario, where the user-item interactions are entirely unavailable. The ID-based approaches completely fail to work. Cold-start recommenders, on the other hand, leverage item contents to map the new items to the existing ones. However, the existing SCS recommenders explore item contents in coarse-grained manners that introduce noise or information loss. Moreover, informative data sources other than item contents, such as users' purchase sequences and review texts, are ignored. We explore the role of the fine-grained item attributes in bridging the gaps between the existing and the SCS items and pre-train a knowledgeable item-attribute graph for SCS item recommendation. Our proposed framework, ColdGPT, models item-attribute correlations into an item-attribute graph by extracting fine-grained attributes from item contents. ColdGPT then transfers knowledge into the item-attribute graph from various available data sources, i.e., item contents, historical purchase sequences, and review texts of the existing items, via multi-task learning. To facilitate the positive transfer, ColdGPT designs submodules according to the natural forms of the data sources and coordinates the multiple pre-training tasks via unified alignment-and-uniformity losses. Our pre-trained item-attribute graph acts as an implicit, extendable item embedding matrix, which enables the SCS item embeddings to be easily acquired by inserting these items and propagating their attributes' embeddings. We carefully process three public datasets, i.e., Yelp, Amazon-home, and Amazon-sports, to guarantee the SCS setting for evaluation. Extensive experiments show that ColdGPT consistently outperforms the existing SCS recommenders by large margins and even surpasses models that are pre-trained on 75-224 times more, cross-domain data on two out of four datasets.

Sequential recommendation (SR) investigates the dynamic user preferences modeling and generates the next-item prediction. The next item preference is typically generated by the affinity between the sequence and item representations. However, both sequence and item representations suffer from the rank degeneration issue due to the data sparsity problem. The rank degeneration issue significantly impairs the representations for SR. This motivates us to measure how severe is the rank degeneration issue and alleviate the sequence and item representation rank degeneration issues simultaneously for SR. In this work, we theoretically connect the sequence representation degeneration issue with the item rank degeneration, particularly for short sequences and cold items. We also identify the connection between the fast singular value decay phenomenon and the rank collapse issue in transformer sequence output and item embeddings. We propose the area under the singular value curve metric to evaluate the severity of the singular value decay phenomenon and use it as an indicator of rank degeneration. We further introduce a novel singular spectrum smoothing regularization to alleviate the rank degeneration on both sequence and item sides, which is the Singular sPectrum sMoothing for sequential Recommendation (SPMRec). We also establish a correlation between the ranks of sequence and item embeddings and the rank of the user-item preference prediction matrix, which can affect recommendation diversity. We conduct experiments on four benchmark datasets to demonstrate the superiority of SPMRec over the state-of-the-art recommendation methods, especially in short sequences. The experiments also demonstrate a strong connection between our proposed singular spectrum smoothing and recommendation diversity.

Self-supervised sequential recommendation significantly improves recommendation performance by maximizing mutual information with well-designed data augmentations. However, the mutual information estimation is based on the calculation of Kullback Leibler divergence with several limitations, including asymmetrical estimation, the exponential need of the sample size, and training instability. Also, existing data augmentations are mostly stochastic and can potentially break sequential correlations with random modifications. These two issues motivate us to investigate an alternative robust mutual information measurement capable of modeling uncertainty and alleviating KL divergence limitations. To this end, we propose a novel self-supervised learning framework based on Mutual WasserStein discrepancy minimization MStein for the sequential recommendation. We propose the Wasserstein Discrepancy Measurement to measure the mutual information between augmented sequences. Wasserstein Discrepancy Measurement builds upon the 2-Wasserstein distance, which is more robust, more efficient in small batch sizes, and able to model the uncertainty of stochastic augmentation processes. We also propose a novel contrastive learning loss based on Wasserstein Discrepancy Measurement. Extensive experiments on four benchmark datasets demonstrate the effectiveness of MStein over baselines. More quantitative analyses show the robustness against perturbations and training efficiency in batch size. Finally, improvements analysis indicates better representations of popular users or items with significant uncertainty. The source code is at https://github.com/zfan20/MStein.

Existing recommender systems face difficulties with zero-shot items, i.e. items that have no historical interactions with users during the training stage. Though recent works extract universal item representation via pre-trained language models (PLMs), they ignore the crucial item relationships. This paper presents a novel paradigm for the Zero-Shot Item-based Recommendation (ZSIR) task, which pre-trains a model on product knowledge graph (PKG) to refine the item features from PLMs. We identify three challenges for pre-training PKG, which are multi-type relations in PKG, semantic divergence between item generic information and relations and domain discrepancy from PKG to downstream ZSIR task. We address the challenges by proposing four pre-training tasks and novel task-oriented adaptation (ToA) layers. Moreover, this paper discusses how to fine-tune the model on new recommendation task such that the ToA layers are adapted to ZSIR task. Comprehensive experiments on 18 markets dataset are conducted to verify the effectiveness of the proposed model in both knowledge prediction and ZSIR task.

Generative models have attracted significant interest due to their ability to handle uncertainty by learning the inherent data distributions. However, two prominent generative models, namely Generative Adversarial Networks (GANs) and Variational AutoEncoders (VAEs), exhibit challenges that impede achieving optimal performance in sequential recommendation tasks. Specifically, GANs suffer from unstable optimization, while VAEs are prone to posterior collapse and over-smoothed generations. The sparse and noisy nature of sequential recommendation further exacerbates these issues. In response to these limitations, we present a conditional denoising diffusion model, which includes a sequence encoder, a cross-attentive denoising decoder, and a step-wise diffuser. This approach streamlines the optimization and generation process by dividing it into easier and tractable steps in a conditional autoregressive manner. Furthermore, we introduce a novel optimization schema that incorporates both cross-divergence loss and contrastive loss. This novel training schema enables the model to generate high-quality sequence/item representations and meanwhile precluding collapse. We conducted comprehensive experiments on four benchmark datasets, and the superior performance achieved by our model attests to its efficacy.