Text-to-speech (TTS) systems are an important component in voice-based e-commerce applications. These applications include end-to-end voice assistant and customer experience (CX) voice bot. Code-mixed TTS is also relevant in these applications since the product names are commonly described in English while the surrounding text is in a regional language. In this work, we describe our approaches for production quality code-mixed Hindi-English TTS systems built for e-commerce applications. We propose a data-oriented approach by utilizing monolingual data sets in individual languages. We leverage a transliteration model to convert the Roman text into a common Devanagari script and then combine both datasets for training. We show that such single script bi-lingual training without any code-mixing works well for pure code-mixed test sets. We further present an exhaustive evaluation of single-speaker adaptation and multi-speaker training with Tacotron2 + Waveglow setup to show that the former approach works better. These approaches are also coupled with transfer learning and decoder-only fine-tuning to improve performance. We compare these approaches with the Google TTS and report a positive CMOS score of 0.02 with the proposed transfer learning approach. We also perform low-resource voice adaptation experiments to show that a new voice can be onboarded with just 3 hrs of data. This highlights the importance of our pre-trained models in resource-constrained settings. This subjective evaluation is performed on a large number of out-of-domain pure code-mixed sentences to demonstrate the high quality of the systems.

Contrastive learning has proven to be an effective method for pre-training models using weakly labeled data in the vision domain. Sentence transformers are the NLP counterparts to this architecture, and have been growing in popularity due to their rich and effective sentence representations. Having effective sentence representations is paramount in multiple tasks, such as information retrieval, retrieval augmented generation (RAG), and sentence comparison. Keeping in mind the deployability factor of transformers, evaluating the robustness of sentence transformers is of utmost importance. This work focuses on evaluating the robustness of the sentence encoders. We employ several adversarial attacks to evaluate its robustness. This system uses character-level attacks in the form of random character substitution, word-level attacks in the form of synonym replacement, and sentence-level attacks in the form of intra-sentence word order shuffling. The results of the experiments strongly undermine the robustness of sentence encoders. The models produce significantly different predictions as well as embeddings on perturbed datasets. The accuracy of the models can fall up to 15 percent on perturbed datasets as compared to unperturbed datasets. Furthermore, the experiments demonstrate that these embeddings does capture the semantic and syntactic structure (sentence order) of sentences. However, existing supervised classification strategies fail to leverage this information, and merely function as n-gram detectors.

We present mahaNLP, an open-source natural language processing (NLP) library specifically built for the Marathi language. It aims to enhance the support for the low-resource Indian language Marathi in the field of NLP. It is an easy-to-use, extensible, and modular toolkit for Marathi text analysis built on state-of-the-art MahaBERT-based transformer models. Our work holds significant importance as other existing Indic NLP libraries provide basic Marathi processing support and rely on older models with restricted performance. Our toolkit stands out by offering a comprehensive array of NLP tasks, encompassing both fundamental preprocessing tasks and advanced NLP tasks like sentiment analysis, NER, hate speech detection, and sentence completion. This paper focuses on an overview of the mahaNLP framework, its features, and its usage.

In our increasingly interconnected digital world, social media platforms have emerged as powerful channels for the dissemination of hate speech and offensive content. This work delves into the domain of hate speech detection, placing specific emphasis on three low-resource Indian languages: Bengali, Assamese, and Gujarati. The challenge is framed as a text classification task, aimed at discerning whether a tweet contains offensive or non-offensive content. Leveraging the HASOC 2023 datasets, we fine-tuned pre-trained BERT and SBERT models to evaluate their effectiveness in identifying hate speech. Our findings underscore the superiority of monolingual sentence-BERT models, particularly in the Bengali language, where we achieved the highest ranking. However, the performance in Assamese and Gujarati languages signifies ongoing opportunities for enhancement. Our goal is to foster inclusive online spaces by countering hate speech proliferation.

Sentiment analysis plays a crucial role in understanding the sentiment expressed in text data. While sentiment analysis research has been extensively conducted in English and other Western languages, there exists a significant gap in research efforts for sentiment analysis in low-resource languages. Limited resources, including datasets and NLP research, hinder the progress in this area. In this work, we present an exhaustive study of data augmentation approaches for the low-resource Indic language Marathi. Although domain-specific datasets for sentiment analysis in Marathi exist, they often fall short when applied to generalized and variable-length inputs. To address this challenge, this research paper proposes four data augmentation techniques for sentiment analysis in Marathi. The paper focuses on augmenting existing datasets to compensate for the lack of sufficient resources. The primary objective is to enhance sentiment analysis model performance in both in-domain and cross-domain scenarios by leveraging data augmentation strategies. The data augmentation approaches proposed showed a significant performance improvement for cross-domain accuracies. The augmentation methods include paraphrasing, back-translation; BERT-based random token replacement, named entity replacement, and pseudo-label generation; GPT-based text and label generation. Furthermore, these techniques can be extended to other low-resource languages and for general text classification tasks.

The research on code-mixed data is limited due to the unavailability of dedicated code-mixed datasets and pre-trained language models. In this work, we focus on the low-resource Indian language Marathi which lacks any prior work in code-mixing. We present L3Cube-MeCorpus, a large code-mixed Marathi-English (Mr-En) corpus with 10 million social media sentences for pretraining. We also release L3Cube-MeBERT and MeRoBERTa, code-mixed BERT-based transformer models pre-trained on MeCorpus. Furthermore, for benchmarking, we present three supervised datasets MeHate, MeSent, and MeLID for downstream tasks like code-mixed Mr-En hate speech detection, sentiment analysis, and language identification respectively. These evaluation datasets individually consist of manually annotated \url{~}12,000 Marathi-English code-mixed tweets. Ablations show that the models trained on this novel corpus significantly outperform the existing state-of-the-art BERT models. This is the first work that presents artifacts for code-mixed Marathi research. All datasets and models are publicly released at https://github.com/l3cube-pune/MarathiNLP .

The exploration of sentiment analysis in low-resource languages, such as Marathi, has been limited due to the availability of suitable datasets. In this work, we present L3Cube-MahaSent-MD, a multi-domain Marathi sentiment analysis dataset, with four different domains - movie reviews, general tweets, TV show subtitles, and political tweets. The dataset consists of around 60,000 manually tagged samples covering 3 distinct sentiments - positive, negative, and neutral. We create a sub-dataset for each domain comprising 15k samples. The MahaSent-MD is the first comprehensive multi-domain sentiment analysis dataset within the Indic sentiment landscape. We fine-tune different monolingual and multilingual BERT models on these datasets and report the best accuracy with the MahaBERT model. We also present an extensive in-domain and cross-domain analysis thus highlighting the need for low-resource multi-domain datasets. The data and models are available at https://github.com/l3cube-pune/MarathiNLP .

Named Entity Recognition (NER) is a fundamental task in NLP that is used to locate the key information in text and is primarily applied in conversational and search systems. In commercial applications, NER or comparable slot-filling methods have been widely deployed for popular languages. NER is used in applications such as human resources, customer service, search engines, content classification, and academia. In this paper, we draw focus on identifying name entities for low-resource Indian languages that are closely related, like Hindi and Marathi. We use various adaptations of BERT such as baseBERT, AlBERT, and RoBERTa to train a supervised NER model. We also compare multilingual models with monolingual models and establish a baseline. In this work, we show the assisting capabilities of the Hindi and Marathi languages for the NER task. We show that models trained using multiple languages perform better than a single language. However, we also observe that blind mixing of all datasets doesn't necessarily provide improvements and data selection methods may be required.

The usage of more than one language in the same text is referred to as Code Mixed. It is evident that there is a growing degree of adaption of the use of code-mixed data, especially English with a regional language, on social media platforms. Existing deep-learning models do not take advantage of the implicit language information in the code-mixed text. Our study aims to improve BERT-based models performance on low-resource Code-Mixed Hindi-English Datasets by experimenting with language augmentation approaches. We propose a pipeline to improve code-mixed systems that comprise data preprocessing, word-level language identification, language augmentation, and model training on downstream tasks like sentiment analysis. For language augmentation in BERT models, we explore word-level interleaving and post-sentence placement of language information. We have examined the performance of vanilla BERT-based models and their code-mixed HingBERT counterparts on respective benchmark datasets, comparing their results with and without using word-level language information. The models were evaluated using metrics such as accuracy, precision, recall, and F1 score. Our findings show that the proposed language augmentation approaches work well across different BERT models. We demonstrate the importance of augmenting code-mixed text with language information on five different code-mixed Hindi-English downstream datasets based on sentiment analysis, hate speech detection, and emotion detection.

The term "Code Mixed" refers to the use of more than one language in the same text. This phenomenon is predominantly observed on social media platforms, with an increasing amount of adaptation as time goes on. It is critical to detect foreign elements in a language and process them correctly, as a considerable number of individuals are using code-mixed languages that could not be comprehended by understanding one of those languages. In this work, we focus on low-resource Hindi-English code-mixed language and enhancing the performance of different code-mixed natural language processing tasks such as sentiment analysis, emotion recognition, and hate speech identification. We perform a comparative analysis of different Transformer-based language Models pre-trained using unsupervised approaches. We have included the code-mixed models like HingBERT, HingRoBERTa, HingRoBERTa-Mixed, mBERT, and non-code-mixed models like AlBERT, BERT, and RoBERTa for comparative analysis of code-mixed Hindi-English downstream tasks. We report state-of-the-art results on respective datasets using HingBERT-based models which are specifically pre-trained on real code-mixed text. Our HingBERT-based models provide significant improvements thus highlighting the poor performance of vanilla BERT models on code-mixed text.