Large language models (LLM) have revolutionized the processing of natural language. Although first benchmarks of the process modeling abilities of LLM are promising, it is currently under debate to what extent an LLM can generate good process models. In this contribution, we argue that the evaluation of the process modeling abilities of LLM is far from being trivial. Hence, available evaluation results must be taken carefully. For example, even in a simple scenario, not only the quality of a model should be taken into account, but also the costs and time needed for generation. Thus, an LLM does not generate one optimal solution, but a set of Pareto-optimal variants. Moreover, there are several further challenges which have to be taken into account, e.g. conceptualization of quality, validation of results, generalizability, and data leakage. We discuss these challenges in detail and discuss future experiments to tackle these challenges scientifically.

The goal of next-activity prediction is to forecast the future behavior of running process instances. Recent publications in this field predominantly employ deep learning techniques and evaluate their prediction performance using publicly available event logs. This paper presents empirical evidence that calls into question the effectiveness of these current evaluation approaches. We show that there is an enormous amount of example leakage in all of the commonly used event logs and demonstrate that the next-activity prediction task in these logs is a rather trivial one that can be solved by a naive baseline. We further argue that designing robust evaluations requires a more profound conceptual engagement with the topic of next-activity prediction, and specifically with the notion of generalization to new data. To this end, we present various prediction scenarios that necessitate different types of generalization to guide future research in this field.

In today's highly competitive and complex business environment, organizations are under constant pressure to optimize their performance and decision-making processes. According to Herbert Simon, enhancing organizational performance relies on effectively channeling finite human attention towards critical data for decision-making, necessitating the integration of information systems (IS), artificial intelligence (AI) and operations research (OR) insights [1]. Recent OR research provides evidence in support of this proposition, as the discipline has witnessed a transformation due to the abundant availability of rich and voluminous data from various sources coupled with advances in machine learning [2]. As of late, heightened academic attention has been devoted to prescriptive analytics, a discipline that suggests combining the results of predictive analytics with optimization techniques in a probabilistic framework to generate responsive, automated, restricted, time-sensitive, and ideal decisions [3]. The confluence of AI and OR is evident due to their interdependent and complementary nature, as both disciplines strive to augment decision-making processes through computational and mathematical methodologies [4].

As data-driven intelligent systems advance, the need for reliable and transparent decision-making mechanisms has become increasingly important. Therefore, it is essential to integrate uncertainty quantification and model explainability approaches to foster trustworthy business and operational process analytics. This study explores how model uncertainty can be effectively communicated in global and local post-hoc explanation approaches, such as Partial Dependence Plots (PDP) and Individual Conditional Expectation (ICE) plots. In addition, this study examines appropriate visualization analytics approaches to facilitate such methodological integration. By combining these two research directions, decision-makers can not only justify the plausibility of explanation-driven actionable insights but also validate their reliability. Finally, the study includes expert interviews to assess the suitability of the proposed approach and designed interface for a real-world predictive process monitoring problem in the manufacturing domain.

Artificial ants are "small" units, moving autonomously on a shared, dynamically changing "space", directly or indirectly exchanging some kind of information. Artificial ants are frequently conceived as a paradigm for collective adaptive systems. In this paper, we discuss means to represent continuous moves of "ants" in discrete models. More generally, we challenge the role of the notion of "time" in artificial ant systems and models. We suggest a modeling framework that structures behavior along causal dependencies, and not along temporal relations. We present all arguments by help of a simple example. As a modeling framework we employ Heraklit; an emerging framework that already has proven its worth in many contexts.

Learning meaningful representations of data is an important aspect of machine learning and has recently been successfully applied to many domains like language understanding or computer vision. Instead of training a model for one specific task, representation learning is about training a model to capture all useful information in the underlying data and make it accessible for a predictor. For predictive process analytics, it is essential to have all explanatory characteristics of a process instance available when making predictions about the future, as well as for clustering and anomaly detection. Due to the large variety of perspectives and types within business process data, generating a good representation is a challenging task. In this paper, we propose a novel approach for representation learning of business process instances which can process and combine most perspectives in an event log. In conjunction with a self-supervised pre-training method, we show the capabilities of the approach through a visualization of the representation space and case retrieval. Furthermore, the pre-trained model is fine-tuned to multiple process prediction tasks and demonstrates its effectiveness in comparison with existing approaches.

This study proposes an innovative explainable process prediction solution to facilitate the data-driven decision making for process planning in manufacturing. After integrating the top-floor and shop-floor data obtained from various enterprise information systems especially from Manufacturing Execution Systems, a deep neural network was applied to predict the process outcomes. Since we aim to operationalize the delivered predictive insights by embedding them into decision making processes, it is essential to generate the relevant explanations for domain experts. To this end, two local post-hoc explanation approaches, Shapley Values and Individual Conditional Expectation (ICE) plots, are applied which are expected to enhance the decision-making capabilities by enabling experts to examine explanations from different perspectives. After assessing the predictive strength of the adopted deep neural networks with relevant binary classification evaluation measures, a discussion of the generated explanations is provided. Lastly, a brief discussion of ongoing activities in the scope of current emerging application and some aspects of future implementation plan concludes the study.

The contemporary process-aware information systems possess the capabilities to record the activities generated during the process execution. To leverage these process specific fine-granular data, process mining has recently emerged as a promising research discipline. As an important branch of process mining, predictive business process management, pursues the objective to generate forward-looking, predictive insights to shape business processes. In this study, we propose a conceptual framework sought to establish and promote understanding of decision-making environment, underlying business processes and nature of the user characteristics for developing explainable business process prediction solutions. Consequently, with regard to the theoretical and practical implications of the framework, this study proposes a novel local post-hoc explanation approach for a deep learning classifier that is expected to facilitate the domain experts in justifying the model decisions. In contrary to alternative popular perturbation-based local explanation approaches, this study defines the local regions from the validation dataset by using the intermediate latent space representations learned by the deep neural networks. To validate the applicability of the proposed explanation method, the real-life process log data delivered by the Volvo IT Belgium's incident management system are used. The adopted deep learning classifier achieves a good performance with the Area Under the ROC Curve of 0.94. The generated local explanations are also visualized and presented with relevant evaluation measures that are expected to increase the users' trust in the black-box-model.

Predicting business process behaviour is an important aspect of business process management. Motivated by research in natural language processing, this paper describes an application of deep learning with recurrent neural networks to the problem of predicting the next event in a business process. This is both a novel method in process prediction, which has largely relied on explicit process models, and also a novel application of deep learning methods. The approach is evaluated on two real datasets and our results surpass the state-of-the-art in prediction precision.