Few-shot named entity recognition (NER) aims at identifying named entities based on only few labeled instances. Most existing prototype-based sequence labeling models tend to memorize entity mentions which would be easily confused by close prototypes. In this paper, we proposed a Prototypical Semantic Decoupling method via joint Contrastive learning (PSDC) for few-shot NER. Specifically, we decouple class-specific prototypes and contextual semantic prototypes by two masking strategies to lead the model to focus on two different semantic information for inference. Besides, we further introduce joint contrastive learning objectives to better integrate two kinds of decoupling information and prevent semantic collapse. Experimental results on two few-shot NER benchmarks demonstrate that PSDC consistently outperforms the previous SOTA methods in terms of overall performance. Extensive analysis further validates the effectiveness and generalization of PSDC.

In real dialogue scenarios, the existing slot filling model, which tends to memorize entity patterns, has a significantly reduced generalization facing Out-of-Vocabulary (OOV) problems. To address this issue, we propose an OOV robust slot filling model based on multi-level data augmentations to solve the OOV problem from both word and slot perspectives. We present a unified contrastive learning framework, which pull representations of the origin sample and augmentation samples together, to make the model resistant to OOV problems. We evaluate the performance of the model from some specific slots and carefully design test data with OOV word perturbation to further demonstrate the effectiveness of OOV words. Experiments on two datasets show that our approach outperforms the previous sota methods in terms of both OOV slots and words.

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical scenarios. In this paper, we present our models for Track 2 of the SereTOD 2022 challenge, which is the first challenge of building semi-supervised and reinforced TOD systems on a large-scale real-world Chinese TOD dataset MobileCS. We build a knowledge-grounded dialog model to formulate dialog history and local KB as input and predict the system response. And we perform semi-supervised pre-training both on the labeled and unlabeled data. Our system achieves the first place both in the automatic evaluation and human interaction, especially with higher BLEU (+7.64) and Success (+13.6\%) than the second place.