Executives Discuss How AI Is Transforming the Business Landscape

A panel of executives spoke at the TIME100 AI Leadership Forum on Wednesday night in New York City about the ways artificial intelligence is reshaping the business landscape, and how they're shepherding their companies into a technologically capricious future. Included on the panel at the TIME forum, which spotlighted AI-driven business leadership, were Nigel Vaz, the chief executive officer of Publicis Sapient, a tech-consulting firm that uses AI to help modernize business and a sponsor of Wednesday's event; Deepa Soni, the executive vice president and chief information officer of New York Life Insurance Company; and Ravi Radhakrishnan, the executive vice president and chief information officer of American Express. Vaz began the conversation discussing the "exponential" capability of AI to transform and enhance companies' abilities to problem solve and become more efficient. For his company, AI is a tool used to extract value and optimize performance for clients by reducing time and cost. Many of them, he notes, must bridge the gap between their relatively outdated technology and increasingly more useful AI tools--what he referred to as their "tech debt."