NVIDIAVoice: The GPU Computing Journey Of A Speech Recognition AI Company

In a competitive marketplace, insights from recorded call center audio can help companies improve employee training, enhance lead qualification, increase sales, improve customer satisfaction, and reduce churn and employee turnover. But because call scoring is labor-intensive and time-consuming, most call centers only listen to approximately 2% of their recorded calls. Deepgram, a deep learning enabled voice-to-text technology company, is helping solve this challenge for enterprises by unlocking a wealth of information buried within these call recordings. Related: DeepGram's Dr. Scott Stephenson presents "From Dark Matter to Deep Learning in the Enterprise" at GPU Technology Conference 2018. They also have deep expertise in other industries, including medical, legal, media, and emergency services. One of Deepgram's early customers saw a 3% increase in annual revenue using the solution.