Robotic Process Automation And Artificial Intelligence In HR And Business Support - It's Coming

The use of robotics and advanced analytics are apparent and mature in industrial settings, while in support functions such as HR, it has the potential to be just as revolutionary but the uptake has been a little slower. For example, in HR, onboarding – the process of hiring new members of staff and putting them to work following recruitment– generally takes around one month, according to recent research by CareerBuilder. The various processes – taking up references, verifying identities, carrying out health and safety assessments and ensuring hires have an understanding of company practices, policies and culture – requires a complex set of actions and toolsets which are not easy to automate. However, there's a lot to gain – as well as driving efficiency by cutting down time spent on mundane but vital processes and compliance, automating tasks like this will free up skilled workers to apply themselves more creatively. In fact, the potential up-sides mean that automation of support functions is an inevitability, as market forces drive businesses to strive for ever greater efficiency efficiency.