Inside the Rolling Layoffs at Jack Dorsey's Block

Workers describe a deteriorating culture at Block, the company behind Square and Cash App, where layoffs continue and employees are expected to use AI tools daily. After hundreds of workers were laid off in early February from Jack Dorsey's Block, some of the people remaining at the company say the internal culture has devolved to a point where performance anxiety is running rampant, using generative AI is required, and overall morale is rapidly deteriorating. Block is the parent company behind the merchant payment processor Square and the payment app Cash App. "Morale is probably the worst I've felt in four years," reads an employee complaint submitted to Dorsey in a recent all-hands meeting, a transcript of which was seen by WIRED. "The overarching culture at Block is crumbling."