New report: 6 steps to implementing a machine learning strategy

Based on a survey of senior IT leaders as well as in-depth interviews with technology executives, the IDG guide outlines six basic steps to implementing a ML strategy. Real-life examples help illustrate many of these, such as the health services company that used ML to reduce support ticket-resolution time from 48 minutes to six. In another section, a financial services VP explains that cloud-based ML services enable his company to avoid spending money on computing resources that sit idle. The guide also includes concrete tips for new ML adopters, provided by the CIOs and other IT leaders who participated in IDG's research. For example, a real-estate CIO recommends the use of third-party tools that rely on AI and ML technologies, while a financial services VP highlights the challenge and potential of incorporating unstructured data into ML initiatives.