SAPVoice: Make Sure Your Hiring Algorithms Are Legal: Four Machine Learning Questions To Ask

Machine learning is cresting the fresh wave of 2017 HR trends. Gartner research predicts algorithms will positively alter the behavior of over one billion global workers by 2020, while over 3 million people can look forward to "roboboss" supervisors. Yvonne Bauer, Head of Predictive Analytics at SAP SuccessFactors, sees machine learning becoming more widespread this year as part of HR's steady progression from art to data-driven science. "More companies will look into machine learning, moving from individual projects to actual products built into HCM suites," she said. "Conversational interfaces like chat bots and natural language processing will emerge this year, allowing companies to change how workers interact with the system and derive insights from those activities, including what people are working on and how engaged they are."