Finding value from AI agents from day one

From assuming oversight for complex workflows, such as procurement or recruitment, to carrying out proactive cybersecurity checks or automating support, enterprises are abuzz at the potential use cases for agentic AI. According to one Capgemini survey, 50% of business executives are set to invest in and implement AI agents in their organizations in 2025, up from just 10% currently. Gartner has also forecast that 33% of enterprise software applications will incorporate agentic AI by 2028. For context, in 2024 that proportion was less than 1%. "It's creating such a buzz – software enthusiasts seeing the possibilities unlocked by LLMs, venture capitalists wanting to find the next big thing, companies trying to find the'killer app," says Matt McLarty, chief technology officer at Boomi.