SAPVoice: How Bots Can Help You Find the Right Gift This Year

Bots are a great way for holiday shoppers to check off items from their wish lists while avoiding crowded stores and endless hold times on the phone. Bots are also a fantastic tool for the organizations that use them. But they might not be ready to help you find that perfect gift (yet). Internet bots execute routine online tasks, usually those either so tedious that they would bore human workers half to death, or on such a massive scale that people couldn't finish the job within their lifetime. But like people, bots learn -- and some even have personalities.