Google turns those annoying call center menus into easy-to-navigate screens

In addition to the new Pixel 6 and Pixel 6 Pro, Google also released more details about new capabilities that its Tensor chip enables. One of them is a much more intelligent way of handling those calls to businesses that sometimes have you waiting hours on end just to speak to a representative. Now, the Pixel will show you the current and projected wait times before you even place a call so you can call when it works for you. Additionally, when you do call and encounter an endless list of options (like, "Press 1 for branch location and hours" if you're calling a bank), you don't need to remember all of them carefully. Instead, Google will listen to them for you and show the automated menu options on the screen for you to tap.