Glitches, bandwidth plagued a now defunct pilot of Amazon's facial recognition software in Orlando

A police department in Orlando has terminated its trial of Amazon's AI-powered facial recognition for the second time, citing costs and complexity. According to a report from Orlando Weekly, the department ended its trial of the technology, called Rekognition, after 15 months of glitches and concerns over whether the technology was actually working. 'At this time, the city was not able to dedicate the resources to the pilot to enable us to make any noticeable progress toward completing the needed configuration and testing,' Orlando's Chief Administrative Office said in a memo to City Council, as reported by Orlando Weekly. A police department in Orlando has ended its pilot of Amazon's facial recognition software after being unable to get its system working properly. The decision marks the second time in just 10 months that the department decided not to proceed with using the technology.