What it takes to make agentic AI work in retail

MIT Technology Review 

Thank you for joining us on the Enterprise AI hub. In this episode of the Infosys Knowledge Institute Podcast, Dylan Cosper speaks with Prasad Banala, director of software engineering at a large US-based retail organization, about operationalizing agentic AI across the software development lifecycle. Prasad explains how his team applies AI to validate requirements, generate and analyze test cases, and accelerate issue resolution, while maintaining strict governance, human-in-the-loop review, and measurable quality outcomes. A "QuitGPT" campaign is urging people to cancel their ChatGPT subscriptions Michelle Kim Here are our picks for the advances to watch in the years ahead--and why we think they matter right now. A "QuitGPT" campaign is urging people to cancel their ChatGPT subscriptions Backlash against ICE is fueling a broader movement against AI companies' ties to President Trump. The viral social network for bots reveals more about our own current mania for AI as it does about the future of agents.