AI and Machine Learning: Shifting the Future of Sales - Futurum

This 12-page analyst reaction to Adobe Document Cloud's "The Future of Work: More than a Machine" explores the world of artificial intelligence (AI) and where it meets the customer head-on in sales and marketing. You may not even know it, but many of the customer service and sales representatives you "speak" to every day are not people at all. They are smart bots and AI-powered tools designed to help businesses meet the increasing demands of customer, and to find even more customers to please. And that's only the tip of the iceberg when it comes to AI's power when combined with machine learning and predictive analytics. No matter what industry you're currently working in, there are many ways to use AI and machine learning to your benefit.