The Machine Learning Era Has Arrived

ServiceNow survey results shed light on the state of machine learning in business. Earlier this month ServiceNow released the results of a survey it ran to better understand the state of machine learning in businesses today. The survey questioned 500 CIOs across 11 countries and 25 industries, providing a broad brush on the opinions of machine learning (ML). Let's take a look at some of the more interesting findings from the survey. For the report, ServiceNow cut the data into an isolated a group it called "first movers," which are the 10% that were ahead of their industry peers in spending on machine learning.