Last-Minute Travel Application

In this article, we present a last-minute travel application as part of a complete virtual travel agency. Each year, a significant amount of tour packages are sold as last minute tours in Germany. The last-minute travel application presented here uses case-based reasoning to bridge this gap and simulate the sales assistance of a human travel agent. Important for the acceptance by customers is also the integration into the virtual travel agency and the interconnections to other parts of this system, such as background information or the online car rental application.