Improving Human Decision Making through Case-Based Decision Aiding

It is consistent with much that psychologists have observed in the natural problem solving people do. Psychologists have also observed, however, that people have several problems in doing analogical or case-based reasoning. I present case-based decision aiding as a methodology for building systems in which people and machines work together to solve problems. The case-based decision-aiding system augments the person's memory by providing cases (analogs) for a person to use in solving a problem.