Designing Emotionally Sentient Agents

Today, people increasingly rely on computer agents in their lives, from searching for information, to chatting with a bot, to performing everyday tasks. These agent-based systems are our first forays into a world in which machines will assist, teach, counsel, care for, and entertain us. While one could imagine purely rational agents in these roles, this prospect is not attractive for several reasons, which we will outline in this article. The field of affective computing concerns the design and development of computer systems that sense, interpret, adapt, and potentially respond appropriately to human emotions. Here, we specifically focus on the design of affective agents and assistants.