Business automation processes have gained popularity in recent times. Robot Process Automation (RPA) reached its peak in September 2018, according to Google Trends data [1]. In this article, we provide an in-depth analysis of selected papers that describe the current state-of-the-art on RPA and Intelligent Process Automation (IPA). The main objective of this article is to present the latest research and understanding of intelligent methods for processing business rules, especially related to service order handling. The methods discussed involve the use of machine processing techniques and natural language processing. The article is structured as follows: Section 2 describe the research methodology. Section 3 focuses on Robot Process Automation (RPA).

Answer Set Programming (ASP) is a popular declarative programming language for solving hard combinatorial problems. Although ASP has gained widespread acceptance in academic and industrial contexts, there are certain user groups who may find it more advantageous to employ a higher-level language that closely resembles natural language when specifying ASP programs. In this paper, we propose a novel tool, called CNL2ASP, for translating English sentences expressed in a controlled natural language (CNL) form into ASP. In particular, we first provide a definition of the type of sentences allowed by our CNL and their translation as ASP rules, and then exemplify the usage of the CNL for the specification of both synthetic and real-world combinatorial problems. Finally, we report the results of an experimental analysis conducted on the real-world problems to compare the performance of automatically generated encodings with the ones written by ASP practitioners, showing that our tool can obtain satisfactory performance on these benchmarks.

Recent studies show that traditional fairytales are rife with harmful gender biases. To help mitigate these gender biases in fairytales, this work aims to assess learned biases of language models by evaluating their robustness against gender perturbations. Specifically, we focus on Question Answering (QA) tasks in fairytales. Using counterfactual data augmentation to the FairytaleQA dataset, we evaluate model robustness against swapped gender character information, and then mitigate learned biases by introducing counterfactual gender stereotypes during training time. We additionally introduce a novel approach that utilizes the massive vocabulary of language models to support text genres beyond fairytales. Our experimental results suggest that models are sensitive to gender perturbations, with significant performance drops compared to the original testing set. However, when first fine-tuned on a counterfactual training dataset, models are less sensitive to the later introduced anti-gender stereotyped text.

Recent digital advances have popularized predictive maintenance (PMx), offering enhanced efficiency, automation, accuracy, cost savings, and independence in maintenance. Yet, it continues to face numerous limitations such as poor explainability, sample inefficiency of data-driven methods, complexity of physics-based methods, and limited generalizability and scalability of knowledge-based methods. This paper proposes leveraging Digital Twins (DTs) to address these challenges and enable automated PMx adoption at larger scales. While we argue that DTs have this transformative potential, they have not yet reached the level of maturity needed to bridge these gaps in a standardized way. Without a standard definition for such evolution, this transformation lacks a solid foundation upon which to base its development. This paper provides a requirement-based roadmap supporting standardized PMx automation using DT technologies. A systematic approach comprising two primary stages is presented. First, we methodically identify the Informational Requirements (IRs) and Functional Requirements (FRs) for PMx, which serve as a foundation from which any unified framework must emerge. Our approach to defining and using IRs and FRs to form the backbone of any PMx DT is supported by the track record of IRs and FRs being successfully used as blueprints in other areas, such as for product development within the software industry. Second, we conduct a thorough literature review spanning fields to determine the ways in which these IRs and FRs are currently being used within DTs, enabling us to point to the specific areas where further research is warranted to support the progress and maturation of requirement-based PMx DTs.

Language models have been shown to perform remarkably well on a wide range of natural language processing tasks. In this paper, we propose LEAP, a novel system that uses language models to perform multi-step logical reasoning and incorporates explicit planning into the inference procedure. Explicit planning enables the system to make more informed reasoning decisions at each step by looking ahead into their future effects. Moreover, we propose a training strategy that safeguards the planning process from being led astray by spurious features. Our full system significantly outperforms other competing methods on multiple standard datasets. When using small T5 models as its core selection and deduction components, our system performs competitively compared to GPT-3 despite having only about 1B parameters (i.e., 175 times smaller than GPT-3). When using GPT-3.5, it significantly outperforms chain-of-thought prompting on the challenging PrOntoQA dataset. We have conducted extensive empirical studies to demonstrate that explicit planning plays a crucial role in the system's performance.

Lemmatization holds significance in both natural language processing (NLP) and linguistics, as it effectively decreases data density and aids in comprehending contextual meaning. However, due to the highly inflected nature and morphological richness, lemmatization in Bangla text poses a complex challenge. In this study, we propose linguistic rules for lemmatization and utilize a dictionary along with the rules to design a lemmatizer specifically for Bangla. Our system aims to lemmatize words based on their parts of speech class within a given sentence. Unlike previous rule-based approaches, we analyzed the suffix marker occurrence according to the morpho-syntactic values and then utilized sequences of suffix markers instead of entire suffixes. To develop our rules, we analyze a large corpus of Bangla text from various domains, sources, and time periods to observe the word formation of inflected words. The lemmatizer achieves an accuracy of 96.36% when tested against a manually annotated test dataset by trained linguists and demonstrates competitive performance on three previously published Bangla lemmatization datasets. We are making the code and datasets publicly available at https://github.com/eblict-gigatech/BanLemma in order to contribute to the further advancement of Bangla NLP.

In this paper, we present the first application of Native Language Identification (NLI) for the Turkish language. NLI involves predicting the writer's first language by analysing their writing in different languages. While most NLI research has focused on English, our study extends its scope to Turkish. We used the recently constructed Turkish Learner Corpus and employed a combination of three syntactic features (CFG production rules, part-of-speech n-grams, and function words) with L2 texts to demonstrate their effectiveness in this task.

Model explainability is crucial for human users to be able to interpret how a proposed classifier assigns labels to data based on its feature values. We study generalized linear models constructed using sets of feature value rules, which can capture nonlinear dependencies and interactions. An inherent trade-off exists between rule set sparsity and its prediction accuracy. It is computationally expensive to find the right choice of sparsity -- e.g., via cross-validation -- with existing methods. We propose a new formulation to learn an ensemble of rule sets that simultaneously addresses these competing factors. Good generalization is ensured while keeping computational costs low by utilizing distributionally robust optimization. The formulation utilizes column generation to efficiently search the space of rule sets and constructs a sparse ensemble of rule sets, in contrast with techniques like random forests or boosting and their variants. We present theoretical results that motivate and justify the use of our distributionally robust formulation. Extensive numerical experiments establish that our method improves over competing methods -- on a large set of publicly available binary classification problem instances -- with respect to one or more of the following metrics: generalization quality, computational cost, and explainability.

Successfully handling context is essential for any dialog understanding task. This context maybe be conversational (relying on previous user queries or system responses), visual (relying on what the user sees, for example, on their screen), or background (based on signals such as a ringing alarm or playing music). In this work, we present an overview of MARRS, or Multimodal Reference Resolution System, an on-device framework within a Natural Language Understanding system, responsible for handling conversational, visual and background context. In particular, we present different machine learning models to enable handing contextual queries; specifically, one to enable reference resolution, and one to handle context via query rewriting. We also describe how these models complement each other to form a unified, coherent, lightweight system that can understand context while preserving user privacy.

Retrieving relevant plots from the book for a query is a critical task, which can improve the reading experience and efficiency of readers. Readers usually only give an abstract and vague description as the query based on their own understanding, summaries, or speculations of the plot, which requires the retrieval model to have a strong ability to estimate the abstract semantic associations between the query and candidate plots. However, existing information retrieval (IR) datasets cannot reflect this ability well. In this paper, we propose Plot Retrieval, a labeled dataset to train and evaluate the performance of IR models on the novel task Plot Retrieval. Text pairs in Plot Retrieval have less word overlap and more abstract semantic association, which can reflect the ability of the IR models to estimate the abstract semantic association, rather than just traditional lexical or semantic matching. Extensive experiments across various lexical retrieval, sparse retrieval, dense retrieval, and cross-encoder methods compared with human studies on Plot Retrieval show current IR models still struggle in capturing abstract semantic association between texts. Plot Retrieval can be the benchmark for further research on the semantic association modeling ability of IR models.