Research on agent communication languages has typically taken the speech acts paradigm as its starting point. Despite their manifest attractions, speech-act models of communication have several serious disadvantages as a foundation for communication in artificial agent systems. In particular, it has proved to be extremely difficult to give a satisfactory semantics to speech-act based agent communication languages. In part, the problem is that speech-act semantics typically make reference to the "mental states" of agents (their beliefs, desires, and intentions), and there is in general no way to attribute such attitudes to arbitrary computational agents. In addition, agent programming languages have only had their semantics formalised for abstract, stand-alone versions, neglecting aspects such as communication primitives. With respect to communication, implemented agent programming languages have tended to be rather ad hoc. This paper addresses both of these problems, by giving semantics to speech-act based messages received by an AgentSpeak agent. AgentSpeak is a logic-based agent programming language which incorporates the main features of the PRS model of reactive planning systems. The paper builds upon a structural operational semantics to AgentSpeak that we developed in previous work. The main contributions of this paper are as follows: an extension of our earlier work on the theoretical foundations of AgentSpeak interpreters; a computationally grounded semantics for (the core) performatives used in speech-act based agent communication languages; and a well-defined extension of AgentSpeak that supports agent communication.

Mixed-initiative assistants are agents that interact seamlessly with humans to extend their problem-solving capabilities or provide new capabilities. Developing such agents requires the synergistic integration of many areas of AI, including knowledge representation, problem solving and planning, knowledge acquisition and learning, multiagent systems, discourse theory, and human-computer interaction. This paper introduces seven aspects of mixed-initiative reasoning (task, control, awareness, communication, personalization, architecture, and evaluation) and discusses them in the context of several state-of-the-art mixed-initiative assistants. The goal is to provide a framework for understanding and comparing existing mixed-initiative assistants and for developing general design principles and methods.

Approximately November 9-11, at the Westin Arlington and IAAI-08, please see www.aaai.org/

Mixed-initiative assistants are agents that interact seamlessly with humans to extend their problem-solving capabilities or provide new capabilities. Developing such agents requires the synergistic integration of many areas of AI, including knowledge representation, problem solving and planning, knowledge acquisition and learning, multiagent systems, discourse theory, and human-computer interaction. This paper introduces seven aspects of mixed-initiative reasoning (task, control, awareness, communication, personalization, architecture, and evaluation) and discusses them in the context of several state-of-the-art mixed-initiative assistants. The goal is to provide a framework for understanding and comparing existing mixed-initiative assistants and for developing general design principles and methods.

Mixed-initiative systems are a popular approach to building intelligent systems that can collaborate naturally and effectively with people. But true collaborative behavior requires an agent to possess a number of capabilities, including reasoning, communication, planning, execution, and learning. We describe an integrated approach to the design and implementation of a collaborative problem-solving assistant based on a formal theory of joint activity and a declarative representation of tasks. This approach builds on prior work by us and by others on mixed-initiative dialogue and planning systems.

We describe an intelligent personal assistant that has been developed to aid a busy knowledge worker in managing time commitments and performing tasks. The design of the system was motivated by the complementary objectives of (1) relieving the user of routine tasks, thus allowing her to focus on tasks that critically require human problem-solving skills, and (2) intervening in situations where cognitive overload leads to oversights or mistakes by the user. The system draws on a diverse set of AI technologies that are linked within a Belief-Desire-Intention (BDI) agent system. Although the system provides a number of automated functions, the overall framework is highly user centric in its support for human needs, responsiveness to human inputs, and adaptivity to user working style and preferences.

Summer calendar of AI events.

Will we see autonomous humanoid robots that play (and win) soccer against the human soccer world champion in the year 2050? This question is not easy to answer, and the idea is quite visionary. However, this is the goal of the RoboCup Federation. There are serious research questions that have to be tackled behind the scenes of a soccer game: perception, decision making, action selection, hardware design, materials, energy, and more. RoboCup is also about the nature of intelligence, and playing soccer acts as a performance measure of systems that contain artificial intelligence -- in much the same way chess has been used over the last century. This article outlines the current situation following 10 years of research with reference to the results of the 2006 World Championship in Bremen, Germany, and discusses future challenges.

Customer service is defined as the ability of a company to afford the service requestor with the expressed need. Due to the increasing importance of service offerings as a revenue source and increasing competition among service providers, it is important for companies to optimize both the customer experience as well as the associated cost of providing the service. For more complex interactions with higher value, mixed-initiative systems provide an avenue that gives a good balance between the two goals. This article describes a mixed-initiative system that was created to improve customer support for problems customers encountered with their appliances. The tool helped call takers solve customers' problems by suggesting questions aiding the diagnosis of these problems. The mixed-initiative system improved the correctness of the diagnostic process, the speed of the process, and user satisfaction. The tool has been in use since 1999 and has provided more than $50 million in financial benefits by increasing the percentage of questions that could be answered without sending a field service technician to the customers' homes. Another mixed-initiative tool, for answering e-mail from customers, was created in 2000.

DiamondHelp is a generic collaborative task guidance system motivated by the current usability crisis in high-tech home products. It combines an application-independent conversational interface (adapted from online chat programs) with an application-specific direct-manipulation interface. DiamondHelp is implemented in Java and uses Collagen for representing and using task models.