Humans are social creatures. Much of our intelligence derives from our ability to manipulate our environment through collaborative endeavors. Most extant computer programs and interfaces do little to take advantage of such manifestly human talents and interests, leaving broad avenues of human-computer communication unexplored. Although it is still considered controversial, there are many who believe the harnessing of social communication to be rich in possibilities for modern software. In this article, we look at a number of autonomous agent systems that embody their intelligence at least partially through the projection of a believable, engaging, synthetic persona. Among other topics, we touch briefly on samples of research that explore synthetic personality, representations of emotion, societies of fanciful and playful characters, intelligent and engaging automated tutors, and users projected as avatars into virtual worlds.

This confusion is intensified by the "overhyping" of the term agent.

Deneb Robotics (Auburn Hills, Mich.) has been awarded a $2.3 million contract from the National Institute of Standards and Technology (NIST) to develop the agent network for task scheduling and execution. This intelligent agent-based project is designed to improve existing factory-scheduling systems with a new task scheduling and execution system in which Shell U.K. Exploration and Production availability and prevent cars from agents represent factory resources, systems, (Aberdeen, U.K.) has implemented being damaged while they are parked. The Arvin Industries (Columbus, Ind.) is Cisco Systems (San Jose, Calif.), a supplier expert system helped Shell achieve working with the U.S. Air Force to of network technology, is using over $1.6 million in cost savings for develop a neural network system that intelligent-agent technology to integrate its Brent Field site within 2 months of can determine the quality of noise in CD-ROM and online web information implementation. The neural network will help The addition of intelligent The National Research Council has determine what exactly an annoying search-and-retrieval capabilities has awarded Nestor (Providence, R.I.) a sound is and how it can be fixed. Mercedes-Benz plans This system has helped cut specialty Neural Computer Sciences (NCS) to establish three vrf test sites in clinic costs by 40 percent.

The format of the conference will include paper presentations, invited speakers, panel discussions, workshops, and planning and scheduling competitions.

The Second International Conference on Multiagent Systems (ICMAS-96) Workshop on Norms, Obligations, and Conventions was held in Kyoto, Japan, from 10 to 13 December 1996. Participants included scientists from deontic logic, database framework, decision theory, agent architecture, cognitive modeling, and legal expert systems. This article summarizes the contributions chosen for presentation and their links to these areas.

Busey Bank (Champaign, Ill.) is using intelligent-agent technology to launch its Lloyds Bowmaker Motor Finance (Petersfield, U.K.) has implemented a The Philadelphia Stock Exchange care products, has developed a rulebased neural network-based system for credit (Philadelphia, Pa.) has adopted an multinational order-entry and scoring new loan applications. The company is system helps Lloyds determine whether increase the reliability and scalability using the system to process orders to accept a loan and gives the reasons of network-supported options-trading from its network of more than for its choice. The system uses an electronic facilities. The software will permit installed a rule-based expert system to camera to image the front face of letters, team members in different geographic manage the complexity of producing identify the destination address, locations to explore similar multisensory more than 20,000 new designs and and determine its delivery-point bar environments both independently 2.4 billion greeting cards annually. The company has completely reengineered its operation, converting an Telecommunications providers MCI Healthcare software developer HBO & antiquated job-shop operation into a (Washington, D.C.) and BT (London, Company (Atlanta, Ga.) is developing state-of-the-art cellular one.

In adjacent agents from dropping their commitments; (held in Kyoto, Japan, on 10-13 December domains (logical philosophy, social or better, how to regulate 1996). Both the program committee philosophy, decision theory), both legal agents dropping their commitments and the contributors included and social norms have received to a joint action to not disrupt the scientists from different backgrounds considerable, if not satisfactory, attention. The discussion addressed on, has contributed dramatically to These tasks have now entered the several issues: (1) What is the the attention given by the scientific MAS field's common knowledge. Often action is reduced to decision authorization, access regulation, For example, the existence of so-called (that is, a choice among one's privacy maintenance, respect of decency, Georgeff 1991) have shown that we and Tennenholtz 1992). Why? Don't we need a reciprocity.

There is a great dispute among researchers about the roles, characteristics, and specifications of what are called agents, intelligent agents, and adaptive agents. Most research in the field focuses on methodologies for solving specific problems (for example, communications, cooperation, architectures), and little work has been accomplished to highlight and distinguish the field of intelligent agents. As a result, more and more research is cataloged as research on intelligent agents. The Workshop on Intelligent Adaptive Agents, presented as part of the Thirteenth National Conference on Artificial Intelligence, addressed these issues as well as many others that are presented in this article.

Autonomous agents are computer systems that are capable of independent action in dynamic, unpredictable environments. Agents are also one of the most important and exciting areas of research and development in computer science today. Agents are currently being applied in domains as diverse as computer games and interactive cinema, information retrieval and filtering, user interface design, and industrial process control. Agents '98 will build on the enormous success of the First International Conference on Autonomous Agents (Agents '97), held in Marina del Rey in February 1997. The conference welcomes submissions of original, high quality papers and videos with summaries concerning autonomous agents in a variety of embodiments and playing a variety of roles in their environments.

Interestingly, the advantage for more effective access to traditional applications of agent of modeling others is diminished global and corporate information modeling, which requires an agent to when the volatility of the domain is repositories. These repositories are model the problem-solving processes low. Thus, the models of other agents increasingly multimedia, including of the interacting human to provide are more useful in variable domains, text, audio, graphics, imagery, and video. Now attention has turned appropriate feedback. Ole Mengshoel when they are a particularly valuable guide to predict what the other rational toward the problem of processing and D. C. Wilkins's (both of University agents are going to do. and managing multiple and heterogeneous of Illinois at Urbana-Champaign) media in a principled manner, presentation focused on recognizing