Agents
Clear the Fog: Combat Value Assessment in Incomplete Information Games with Convolutional Encoder-Decoders
Kahng, Hyungu, Jung, Yonghyun, Cho, Yoon Sang, Ahn, Gonie, Park, Young Joon, Jo, Uk, Lee, Hankyu, Do, Hyungrok, Lee, Junseung, Choi, Hyunjin, Yoon, Iljoo, Lee, Hyunjae, Jun, Daehun, Bae, Changhyeon, Kim, Seoung Bum
StarCraft, one of the most popular real-time strategy games, is a compelling environment for artificial intelligence research for both micro-level unit control and macro-level strategic decision making. In this study, we address an eminent problem concerning macro-level decision making, known as the 'fog-of-war', which rises naturally from the fact that information regarding the opponent's state is always provided in the incomplete form. For intelligent agents to play like human players, it is obvious that making accurate predictions of the opponent's status under incomplete information will increase its chance of winning. To reflect this fact, we propose a convolutional encoder-decoder architecture that predicts potential counts and locations of the opponent's units based on only partially visible and noisy information. To evaluate the performance of our proposed method, we train an additional classifier on the encoder-decoder output to predict the game outcome (win or lose). Finally, we designed an agent incorporating the proposed method and conducted simulation games against rule-based agents to demonstrate both effectiveness and practicality. All experiments were conducted on actual game replay data acquired from professional players.
Be careful what you write! Customer service agents see what you're typing BEFORE you press send
A worrying feature in customer service chats has been discovered and it has many users concerned about their privacy. A growing number of live chat services, which are often used to connect customer service representatives with users in need of help, have been found to be equipped with'real-time typing view,' according to Gizmodo. This lets customer service representatives see what you're typing even before you send it. A number of live chat services, often used to connect customer service representatives with users in need of help, have been found to be equipped with'real-time typing view' While many claim the feature is meant to help customer service reps prepare an answer to your question ahead of time, it's unclear if users are aware of the tool. The issue came to light after Gizmodo received a screenshot from a reader, wherein they bluntly asked a representative in a live chat whether they could see their messages before they were sent.
Data-driven Conceptual Spaces: Creating Semantic Representations For Linguistic Descriptions Of Numerical Data
Banaee, Hadi, Schaffernicht, Erik, Loutfi, Amy
There is an increasing need to derive semantics from real-world observations to facilitate natural information sharing between machine and human. Conceptual spaces theory is a possible approach and has been proposed as mid-level representation between symbolic and sub-symbolic representations, whereby concepts are represented in a geometrical space that is characterised by a number of quality dimensions. Currently, much of the work has demonstrated how conceptual spaces are created in a knowledge-driven manner, relying on prior knowledge to form concepts and identify quality dimensions. This paper presents a method to create semantic representations using data-driven conceptual spaces which are then used to derive linguistic descriptions of numerical data. Our contribution is a principled approach to automatically construct a conceptual space from a set of known observations wherein the quality dimensions and domains are not known a priori. This novelty of the approach is the ability to select and group semantic features to discriminate between concepts in a data-driven manner while preserving the semantic interpretation that is needed to infer linguistic descriptions for interaction with humans. Two data sets representing leaf images and time series signals are used to evaluate the method. An empirical evaluation for each case study assesses how well linguistic descriptions generated from the conceptual spaces identify unknown observations. Furthermore, comparisons are made with descriptions derived on alternative approaches for generating semantic models.
Analyzing Federated Learning through an Adversarial Lens
Bhagoji, Arjun Nitin, Chakraborty, Supriyo, Mittal, Prateek, Calo, Seraphin
Federated learning distributes model training among a multitude of agents, who, guided by privacy concerns, perform training using their local data but share only model parameter updates, for iterative aggregation at the server. In this work, we explore the threat of model poisoning attacks on federated learning initiated by a single, non-colluding malicious agent where the adversarial objective is to cause the model to misclassify a set of chosen inputs with high confidence. We explore a number of strategies to carry out this attack, starting with simple boosting of the malicious agent's update to overcome the effects of other agents' updates. To increase attack stealth, we propose an alternating minimization strategy, which alternately optimizes for the training loss and the adversarial objective. We follow up by using parameter estimation for the benign agents' updates to improve on attack success. Finally, we use a suite of interpretability techniques to generate visual explanations of model decisions for both benign and malicious models and show that the explanations are nearly visually indistinguishable. Our results indicate that even a highly constrained adversary can carry out model poisoning attacks while simultaneously maintaining stealth, thus highlighting the vulnerability of the federated learning setting and the need to develop effective defense strategies.
Automated Algorithm Selection: Survey and Perspectives
Kerschke, Pascal, Hoos, Holger H., Neumann, Frank, Trautmann, Heike
It has long been observed that for practically any computational problem that has been intensely studied, different instances are best solved using different algorithms. This is particularly pronounced for computationally hard problems, where in most cases, no single algorithm defines the state of the art; instead, there is a set of algorithms with complementary strengths. This performance complementarity can be exploited in various ways, one of which is based on the idea of selecting, from a set of given algorithms, for each problem instance to be solved the one expected to perform best. The task of automatically selecting an algorithm from a given set is known as the per-instance algorithm selection problem and has been intensely studied over the past 15 years, leading to major improvements in the state of the art in solving a growing number of discrete combinatorial problems, including propositional satisfiability and AI planning. Per-instance algorithm selection also shows much promise for boosting performance in solving continuous and mixed discrete/continuous optimisation problems. This survey provides an overview of research in automated algorithm selection, ranging from early and seminal works to recent and promising application areas. Different from earlier work, it covers applications to discrete and continuous problems, and discusses algorithm selection in context with conceptually related approaches, such as algorithm configuration, scheduling or portfolio selection. Since informative and cheaply computable problem instance features provide the basis for effective per-instance algorithm selection systems, we also provide an overview of such features for discrete and continuous problems. Finally, we provide perspectives on future work in the area and discuss a number of open research challenges.
Efficiently Combining Human Demonstrations and Interventions for Safe Training of Autonomous Systems in Real-Time
Goecks, Vinicius G., Gremillion, Gregory M., Lawhern, Vernon J., Valasek, John, Waytowich, Nicholas R.
This paper investigates how to utilize different forms of human interaction to safely train autonomous systems in real-time by learning from both human demonstrations and interventions. We implement two components of the Cycle-of-Learning for Autonomous Systems, which is our framework for combining multiple modalities of human interaction. The current effort employs human demonstrations to teach a desired behavior via imitation learning, then leverages intervention data to correct for undesired behaviors produced by the imitation learner to teach novel tasks to an autonomous agent safely, after only minutes of training. We demonstrate this method in an autonomous perching task using a quadrotor with continuous roll, pitch, yaw, and throttle commands and imagery captured from a downward-facing camera in a high-fidelity simulated environment. Our method improves task completion performance for the same amount of human interaction when compared to learning from demonstrations alone, while also requiring on average 32% less data to achieve that performance. This provides evidence that combining multiple modes of human interaction can increase both the training speed and overall performance of policies for autonomous systems.
Target Driven Visual Navigation with Hybrid Asynchronous Universal Successor Representations
Siriwardhana, Shamane, Weerasekera, Rivindu, Nanayakkara, Suranga
Being able to navigate to a target with minimal supervision and prior knowledge is critical to creating human-like assistive agents. Prior work on map-based and map-less approaches have limited generalizability. In this paper, we present a novel approach, Hybrid Asynchronous Universal Successor Representations (HAUSR), which overcomes the problem of generalizability to new goals by adapting recent work on Universal Successor Representations with Asynchronous Actor-Critic Agents. We show that the agent was able to successfully reach novel goals and we were able to quickly fine-tune the network for adapting to new scenes. This opens up novel application scenarios where intelligent agents could learn from and adapt to a wide range of environments with minimal human input.
Making Agents' Abilities Explicit
Zhang, Yedi, Song, Fu, Chen, Taolue
Alternating-time temporal logics (ATL/ATL*) represent a family of modal logics for reasoning about agents' strategic abilities in multiagent systems (MAS). The interpretations of ATL/ATL* over the semantic model Concurrent Game Structures (CGS) usually vary depending on the agents' abilities, for instance, perfect vs. imperfect information, perfect vs. imperfect recall, resulting in a variety of variants which have been studied extensively in literature. However, they are defined at the semantic level, which may limit modeling flexibilities and may give counter-intuitive interpretations. To mitigate these issues, in this work, we propose to extend CGS with agents' abilities and study the new semantics of ATL/ATL* under this model. We give PSACE/2EXPTIME model-checking algorithms for ATL/ATL* and implement them as a prototype tool. Experiment results show the practical feasibility of the approach.
A Dozen Reasons Your Customer Service Agent Retention Might Be Faltering
I recently attended the ICMI Contact Center Demo conference. While I was there representing my company ServiceNow at the vendor expo, I had the opportunity to attend the keynote and breakout sessions and get a pulse on what is keeping many contact center leaders up at night. One recurring theme was agent retention. Customer service is a stressful job. Anyone who has been on the front lines in a contact center or in a management role it will tell you this.
Augmenting Robot Knowledge Consultants with Distributed Short Term Memory
Williams, Tom, Thielstrom, Ravenna, Krause, Evan, Oosterveld, Bradley, Scheutz, Matthias
Human-robot communication in situated environments involves a complex interplay between knowledge representations across a wide variety of modalities. Crucially, linguistic information must be associated with representations of objects, locations, people, and goals, which may be represented in very different ways. In previous work, we developed a Consultant Framework that facilitates modality-agnostic access to information distributed across a set of heterogeneously represented knowledge sources. In this work, we draw inspiration from cognitive science to augment these distributed knowledge sources with Short Term Memory Buffers to create an STM-augmented algorithm for referring expression generation. We then discuss the potential performance benefits of this approach and insights from cognitive science that may inform future refinements in the design of our approach.