Current question answering systems leveraging retrieval augmented generation perform well in answering factoid questions but face challenges with non-factoid questions, particularly how-to queries requiring detailed step-by-step instructions and explanations. In this paper, we introduce Thread, a novel data organization paradigm that transforms documents into logic units based on their inter-connectivity. Extensive experiments across open-domain and industrial scenarios demonstrate that Thread outperforms existing data organization paradigms in RAG-based QA systems, significantly improving the handling of how-to questions.

In this paper, we tackle the task of distractor generation (DG) for multiple-choice questions. Our study introduces two key designs. First, we propose \textit{retrieval augmented pretraining}, which involves refining the language model pretraining to align it more closely with the downstream task of DG. Second, we explore the integration of knowledge graphs to enhance the performance of DG. Through experiments with benchmarking datasets, we show that our models significantly outperform the state-of-the-art results. Our best-performing model advances the F1@3 score from 14.80 to 16.47 in MCQ dataset and from 15.92 to 16.50 in Sciq dataset.

Open Domain Question Answering (ODQA) within natural language processing involves building systems that answer factual questions using large-scale knowledge corpora. Recent advances stem from the confluence of several factors, such as large-scale training datasets, deep learning techniques, and the rise of large language models. High-quality datasets are used to train models on realistic scenarios and enable the evaluation of the system on potentially unseen data. Standardized metrics facilitate comparisons between different ODQA systems, allowing researchers to objectively track advancements in the field. Our study presents a thorough examination of the current landscape of ODQA benchmarking by reviewing 52 datasets and 20 evaluation techniques across textual and multimodal modalities. We introduce a novel taxonomy for ODQA datasets that incorporates both the modality and difficulty of the question types. Additionally, we present a structured organization of ODQA evaluation metrics along with a critical analysis of their inherent trade-offs. Our study aims to empower researchers by providing a framework for the robust evaluation of modern question-answering systems. We conclude by identifying the current challenges and outlining promising avenues for future research and development.

Reference-based metrics such as BLEU and BERTScore are widely used to evaluate question generation (QG). In this study, on QG benchmarks such as SQuAD and HotpotQA, we find that using human-written references cannot guarantee the effectiveness of the reference-based metrics. Most QG benchmarks have only one reference; we replicated the annotation process and collect another reference. A good metric was expected to grade a human-validated question no worse than generated questions. However, the results of reference-based metrics on our newly collected reference disproved the metrics themselves. We propose a reference-free metric consisted of multi-dimensional criteria such as naturalness, answerability, and complexity, utilizing large language models. These criteria are not constrained to the syntactic or semantic of a single reference question, and the metric does not require a diverse set of references. Experiments reveal that our metric accurately distinguishes between high-quality questions and flawed ones, and achieves state-of-the-art alignment with human judgment.

Cross-lingual open domain question answering (CLQA) is a complex problem, comprising cross-lingual retrieval from a multilingual knowledge base, followed by answer generation in the query language. Both steps are usually tackled by separate models, requiring substantial annotated datasets, and typically auxiliary resources, like machine translation systems to bridge between languages. In this paper, we show that CLQA can be addressed using a single encoder-decoder model. To effectively train this model, we propose a self-supervised method based on exploiting the cross-lingual link structure within Wikipedia. We demonstrate how linked Wikipedia pages can be used to synthesise supervisory signals for cross-lingual retrieval, through a form of cloze query, and generate more natural questions to supervise answer generation. Together, we show our approach, \texttt{CLASS}, outperforms comparable methods on both supervised and zero-shot language adaptation settings, including those using machine translation.

An essential requirement for a real-world Knowledge Base Question Answering (KBQA) system is the ability to detect answerability of questions when generating logical forms. However, state-of-the-art KBQA models assume all questions to be answerable. Recent research has found that such models, when superficially adapted to detect answerability, struggle to satisfactorily identify the different categories of unanswerable questions, and simultaneously preserve good performance for answerable questions. Towards addressing this issue, we propose RetinaQA, a new KBQA model that unifies two key ideas in a single KBQA architecture: (a) discrimination over candidate logical forms, rather than generating these, for handling schema-related unanswerability, and (b) sketch-filling-based construction of candidate logical forms for handling data-related unaswerability. Our results show that RetinaQA significantly outperforms adaptations of state-of-the-art KBQA models in handling both answerable and unanswerable questions and demonstrates robustness across all categories of unanswerability. Notably, RetinaQA also sets a new state-of-the-art for answerable KBQA, surpassing existing models.

We present NewsQs (news-cues), a dataset that provides question-answer pairs for multiple news documents. To create NewsQs, we augment a traditional multi-document summarization dataset with questions automatically generated by a T5-Large model fine-tuned on FAQ-style news articles from the News On the Web corpus. We show that fine-tuning a model with control codes produces questions that are judged acceptable more often than the same model without them as measured through human evaluation. We use a QNLI model with high correlation with human annotations to filter our data. We release our final dataset of high-quality questions, answers, and document clusters as a resource for future work in query-based multi-document summarization.

To completely understand a document, the use of textual information is not enough. Understanding visual cues, such as layouts and charts, is also required. While the current state-of-the-art approaches for document understanding (both OCR-based and OCR-free) work well, a thorough analysis of their capabilities and limitations has not yet been performed. Therefore, in this work, we addresses the limitation of current VisualQA models when applied to charts and plots. To investigate shortcomings of the state-of-the-art models, we conduct a comprehensive behavioral analysis, using ChartQA as a case study. Our findings indicate that existing models particularly underperform in answering questions related to the chart's structural and visual context, as well as numerical information. To address these issues, we propose three simple pre-training tasks that enforce the existing model in terms of both structural-visual knowledge, as well as its understanding of numerical questions. We evaluate our pre-trained model (called MatCha-v2) on three chart datasets - both extractive and abstractive question datasets - and observe that it achieves an average improvement of 1.7% over the baseline model.

In the realm of multimodal tasks, Visual Question Answering (VQA) plays a crucial role by addressing natural language questions grounded in visual content. Knowledge-Based Visual Question Answering (KBVQA) advances this concept by adding external knowledge along with images to respond to questions. We introduce an approach for KBVQA, augmenting the existing vision-language transformer encoder-decoder (OFA) model. Our main contribution involves enhancing questions by incorporating relevant external knowledge extracted from knowledge graphs, using a dynamic triple extraction method. We supply a flexible number of triples from the knowledge graph as context, tailored to meet the requirements for answering the question. Our model, enriched with knowledge, demonstrates an average improvement of 4.75\% in Exact Match Score over the state-of-the-art on three different KBVQA datasets. Through experiments and analysis, we demonstrate that furnishing variable triples for each question improves the reasoning capabilities of the language model in contrast to supplying a fixed number of triples. This is illustrated even for recent large language models. Additionally, we highlight the model's generalization capability by showcasing its SOTA-beating performance on a small dataset, achieved through straightforward fine-tuning.

The emerging citation-based QA systems are gaining more attention especially in generative AI search applications. The importance of extracted knowledge provided to these systems is vital from both accuracy (completeness of information) and efficiency (extracting the information in a timely manner). In this regard, citation-based QA systems are suffering from two shortcomings. First, they usually rely only on web as a source of extracted knowledge and adding other external knowledge sources can hamper the efficiency of the system. Second, web-retrieved contents are usually obtained by some simple heuristics such as fixed length or breakpoints which might lead to splitting information into pieces. To mitigate these issues, we propose our enhanced web and efficient knowledge graph (KG) retrieval solution (EWEK-QA) to enrich the content of the extracted knowledge fed to the system. This has been done through designing an adaptive web retriever and incorporating KGs triples in an efficient manner. We demonstrate the effectiveness of EWEK-QA over the open-source state-of-the-art (SoTA) web-based and KG baseline models using a comprehensive set of quantitative and human evaluation experiments. Our model is able to: first, improve the web-retriever baseline in terms of extracting more relevant passages (>20\%), the coverage of answer span (>25\%) and self containment (>35\%); second, obtain and integrate KG triples into its pipeline very efficiently (by avoiding any LLM calls) to outperform the web-only and KG-only SoTA baselines significantly in 7 quantitative QA tasks and our human evaluation.