Question Answering
The Illusion of Competence: Evaluating the Effect of Explanations on Users' Mental Models of Visual Question Answering Systems
Sieker, Judith, Junker, Simeon, Utescher, Ronja, Attari, Nazia, Wersing, Heiko, Buschmeier, Hendrik, Zarrieß, Sina
We examine how users perceive the limitations of an AI system when it encounters a task that it cannot perform perfectly and whether providing explanations alongside its answers aids users in constructing an appropriate mental model of the system's capabilities and limitations. We employ a visual question answer and explanation task where we control the AI system's limitations by manipulating the visual inputs: during inference, the system either processes full-color or grayscale images. Our goal is to determine whether participants can perceive the limitations of the system. We hypothesize that explanations will make limited AI capabilities more transparent to users. However, our results show that explanations do not have this effect. Instead of allowing users to more accurately assess the limitations of the AI system, explanations generally increase users' perceptions of the system's competence - regardless of its actual performance.
Context Matters: An Empirical Study of the Impact of Contextual Information in Temporal Question Answering Systems
Schumacher, Dan, Haji, Fatemeh, Grey, Tara, Bandlamudi, Niharika, Karnik, Nupoor, Kumar, Gagana Uday, Chiang, Jason Cho-Yu, Rad, Paul, Vishwamitra, Nishant, Rios, Anthony
Large language models (LLMs) often struggle with temporal reasoning, crucial for tasks like historical event analysis and time-sensitive information retrieval. Despite advancements, state-of-the-art models falter in handling temporal information, especially when faced with irrelevant or noisy contexts. This paper addresses this gap by empirically examining the robustness of temporal question-answering (TQA) systems trained on various context types, including relevant, irrelevant, slightly altered, and no context. Our findings indicate that training with a mix of these contexts enhances model robustness and accuracy. Additionally, we show that the position of context relative to the question significantly impacts performance, with question-first positioning yielding better results. We introduce two new context-rich TQA datasets, ContextAQA and ContextTQE, and provide comprehensive evaluations and guidelines for training robust TQA models. Our work lays the foundation for developing reliable and context-aware temporal QA systems, with broader implications for enhancing LLM robustness against diverse and potentially adversarial information.
TrustUQA: A Trustful Framework for Unified Structured Data Question Answering
Zhang, Wen, Jin, Long, Zhu, Yushan, Chen, Jiaoyan, Huang, Zhiwei, Wang, Junjie, Hua, Yin, Liang, Lei, Chen, Huajun
Natural language question answering (QA) over structured data sources such as tables and knowledge graphs (KGs) have been widely investigated, for example with Large Language Models (LLMs). The main solutions include question to formal query parsing and retrieval-based answer generation. However, current methods of the former often suffer from weak generalization, failing to dealing with multiple sources simultaneously, while the later is limited in trustfulness. In this paper, we propose UnifiedTQA, a trustful QA framework that can simultaneously support multiple types of structured data in a unified way. To this end, it adopts an LLM-friendly and unified knowledge representation method called Condition Graph (CG), and uses an LLM and demonstration-based two-level method for CG querying. For enhancement, it is also equipped with dynamic demonstration retrieval. We have evaluated UnifiedTQA with 5 benchmarks covering 3 types of structured data. It outperforms 2 existing unified structured data QA methods and in comparison with the baselines that are specific to a data type, it achieves state-of-the-art on 2 of them. Further more, we demonstrates potential of our method for more general QA tasks, QA over mixed structured data and QA across structured data.
Improving the Consistency in Cross-Lingual Cross-Modal Retrieval with 1-to-K Contrastive Learning
Nie, Zhijie, Zhang, Richong, Feng, Zhangchi, Huang, Hailang, Liu, Xudong
Cross-lingual Cross-modal Retrieval (CCR) is an essential task in web search, which aims to break the barriers between modality and language simultaneously and achieves image-text retrieval in the multi-lingual scenario with a single model. In recent years, excellent progress has been made based on cross-lingual cross-modal pre-training; particularly, the methods based on contrastive learning on large-scale data have significantly improved retrieval tasks. However, these methods directly follow the existing pre-training methods in the cross-lingual or cross-modal domain, leading to two problems of inconsistency in CCR: The methods with cross-lingual style suffer from the intra-modal error propagation, resulting in inconsistent recall performance across languages in the whole dataset. The methods with cross-modal style suffer from the inter-modal optimization direction bias, resulting in inconsistent rank across languages within each instance, which cannot be reflected by Recall@K. To solve these problems, we propose a simple but effective 1-to-K contrastive learning method, which treats each language equally and eliminates error propagation and optimization bias. In addition, we propose a new evaluation metric, Mean Rank Variance (MRV), to reflect the rank inconsistency across languages within each instance. Extensive experiments on four CCR datasets show that our method improves both recall rates and MRV with smaller-scale pre-trained data, achieving the new state-of-art.
Explicit Diversity Conditions for Effective Question Answer Generation with Large Language Models
Yadav, Vikas, Kwon, Hyuk Joon, Srinivasan, Vijay, Jin, Hongxia
Question Answer Generation (QAG) is an effective data augmentation technique to improve the accuracy of question answering systems, especially in low-resource domains. While recent pretrained and large language model-based QAG methods have made substantial progress, they face the critical issue of redundant QA pair generation, affecting downstream QA systems. Implicit diversity techniques such as sampling and diverse beam search are proven effective solutions but often yield smaller diversity. We present explicit diversity conditions for QAG, focusing on spatial aspects, question types, and entities, substantially increasing diversity in QA generation. Our work emphasizes the need of explicit diversity conditions for generating diverse question-answer synthetic data by showing significant improvements in downstream QA task over existing widely adopted implicit diversity techniques. In particular, generated QA pairs from explicit diversity conditions when used to train the downstream QA model results in an average 4.1% exact match and 4.5% F1 improvement over QAG from implicit sampling techniques on SQuADDU. Our work emphasizes the need for explicit diversity conditions even more in low-resource datasets (SubjQA), where average downstream QA performance improvements are around 12% EM.
ADVSCORE: A Metric for the Evaluation and Creation of Adversarial Benchmarks
Sung, Yoo Yeon, Fleisig, Eve, Mondal, Ishani, Boyd-Graber, Jordan Lee
Adversarial benchmarks validate model abilities by providing samples that fool models but not humans. However, despite the proliferation of datasets that claim to be adversarial, there does not exist an established metric to evaluate how adversarial these datasets are. To address this lacuna, we introduce ADVSCORE, a metric which quantifies how adversarial and discriminative an adversarial dataset is and exposes the features that make data adversarial. We then use ADVSCORE to underpin a dataset creation pipeline that incentivizes writing a high-quality adversarial dataset. As a proof of concept, we use ADVSCORE to collect an adversarial question answering (QA) dataset, ADVQA, from our pipeline. The high-quality questions in ADVQA surpasses three adversarial benchmarks across domains at fooling several models but not humans. We validate our result based on difficulty estimates from 9,347 human responses on four datasets and predictions from three models. Moreover, ADVSCORE uncovers which adversarial tactics used by human writers fool models (e.g., GPT-4) but not humans. Through ADVSCORE and its analyses, we offer guidance on revealing language model vulnerabilities and producing reliable adversarial examples.
DEXTER: A Benchmark for open-domain Complex Question Answering using LLMs
Prabhu, Venktesh V. Deepali, Anand, Avishek
Open-domain complex Question Answering (QA) is a difficult task with challenges in evidence retrieval and reasoning. The complexity of such questions could stem from questions being compositional, hybrid evidence, or ambiguity in questions. While retrieval performance for classical QA tasks is well explored, their capabilities for heterogeneous complex retrieval tasks, especially in an open-domain setting, and the impact on downstream QA performance, are relatively unexplored. To address this, in this work, we propose a benchmark composing diverse complex QA tasks and provide a toolkit to evaluate state-of-the-art pre-trained dense and sparse retrieval models in an open-domain setting. We observe that late interaction models and surprisingly lexical models like BM25 perform well compared to other pre-trained dense retrieval models. In addition, since context-based reasoning is critical for solving complex QA tasks, we also evaluate the reasoning capabilities of LLMs and the impact of retrieval performance on their reasoning capabilities. Through experiments, we observe that much progress is to be made in retrieval for complex QA to improve downstream QA performance. Our software and related data can be accessed at https://github.com/VenkteshV/DEXTER
FairytaleQA Translated: Enabling Educational Question and Answer Generation in Less-Resourced Languages
Leite, Bernardo, Osório, Tomás Freitas, Cardoso, Henrique Lopes
Question Answering (QA) datasets are crucial in assessing reading comprehension skills for both machines and humans. While numerous datasets have been developed in English for this purpose, a noticeable void exists in less-resourced languages. To alleviate this gap, our paper introduces machine-translated versions of FairytaleQA, a renowned QA dataset designed to assess and enhance narrative comprehension skills in young children. By employing fine-tuned, modest-scale models, we establish benchmarks for both Question Generation (QG) and QA tasks within the translated datasets. In addition, we present a case study proposing a model for generating question-answer pairs, with an evaluation incorporating quality metrics such as question well-formedness, answerability, relevance, and children suitability. Our evaluation prioritizes quantifying and describing error cases, along with providing directions for future work. This paper contributes to the advancement of QA and QG research in less-resourced languages, promoting accessibility and inclusivity in the development of these models for reading comprehension. The code and data is publicly available at github.com/bernardoleite/fairytaleqa-translated.
Tri-VQA: Triangular Reasoning Medical Visual Question Answering for Multi-Attribute Analysis
Fan, Lin, Gong, Xun, Zheng, Cenyang, Ou, Yafei
The intersection of medical Visual Question Answering (Med-VQA) is a challenging research topic with advantages including patient engagement and clinical expert involvement for second opinions. However, existing Med-VQA methods based on joint embedding fail to explain whether their provided results are based on correct reasoning or coincidental answers, which undermines the credibility of VQA answers. In this paper, we investigate the construction of a more cohesive and stable Med-VQA structure. Motivated by causal effect, we propose a novel Triangular Reasoning VQA (Tri-VQA) framework, which constructs reverse causal questions from the perspective of "Why this answer?" to elucidate the source of the answer and stimulate more reasonable forward reasoning processes. We evaluate our method on the Endoscopic Ultrasound (EUS) multi-attribute annotated dataset from five centers, and test it on medical VQA datasets. Experimental results demonstrate the superiority of our approach over existing methods. Our codes and pre-trained models are available at https://anonymous.4open.science/r/Tri_VQA.
FoRAG: Factuality-optimized Retrieval Augmented Generation for Web-enhanced Long-form Question Answering
Cai, Tianchi, Tan, Zhiwen, Song, Xierui, Sun, Tao, Jiang, Jiyan, Xu, Yunqi, Zhang, Yinger, Gu, Jinjie
Retrieval Augmented Generation (RAG) has become prevalent in question-answering (QA) tasks due to its ability of utilizing search engine to enhance the quality of long-form question-answering (LFQA). Despite the emergence of various open source methods and web-enhanced commercial systems such as Bing Chat, two critical problems remain unsolved, i.e., the lack of factuality and clear logic in the generated long-form answers. In this paper, we remedy these issues via a systematic study on answer generation in web-enhanced LFQA. Specifically, we first propose a novel outline-enhanced generator to achieve clear logic in the generation of multifaceted answers and construct two datasets accordingly. Then we propose a factuality optimization method based on a carefully designed doubly fine-grained RLHF framework, which contains automatic evaluation and reward modeling in different levels of granularity. Our generic framework comprises conventional fine-grained RLHF methods as special cases. Extensive experiments verify the superiority of our proposed \textit{Factuality-optimized RAG (FoRAG)} method on both English and Chinese benchmarks. In particular, when applying our method to Llama2-7B-chat, the derived model FoRAG-L-7B outperforms WebGPT-175B in terms of three commonly used metrics (i.e., coherence, helpfulness, and factuality), while the number of parameters is much smaller (only 1/24 of that of WebGPT-175B). Our datasets and models are made publicly available for better reproducibility: https://huggingface.co/forag.