While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been studied independently, there is a need to study them closely to evaluate such real-world scenarios faced by bots involving both these tasks. Towards this end, we introduce the task of Complex Sequential QA which combines the two tasks of (i) answering factual questions through complex inferencing over a realistic-sized KG of millions of entities, and (ii) learning to converse through a series of coherently linked QA pairs. Through a labor intensive semi-automatic process, involving in-house and crowdsourced workers, we created a dataset containing around 200K dialogs with a total of 1.6M turns. Further, unlike existing large scale QA datasets which contain simple questions that can be answered from a single tuple, the questions in our dialogs require a larger subgraph of the KG. Specifically, our dataset has questions which require logical, quantitative, and comparative reasoning as well as their combinations. This calls for models which can: (i) parse complex natural language questions, (ii) use conversation context to resolve coreferences and ellipsis in utterances, (iii) ask for clarifications for ambiguous queries, and finally (iv) retrieve relevant subgraphs of the KG to answer such questions. However, our experiments with a combination of state of the art dialog and QA models show that they clearly do not achieve the above objectives and are inadequate for dealing with such complex real world settings. We believe that this new dataset coupled with the limitations of existing models as reported in this paper should encourage further research in Complex Sequential QA.

In recent years researchers have achieved considerable success applying neural network methods to question answering (QA). These approaches have achieved state of the art results in simplified closed-domain settings such as the SQuAD (Rajpurkar et al. 2016) dataset, which provides a pre-selected passage, from which the answer to a given question may be extracted. More recently, researchers have begun to tackle open-domain QA, in which the model is given a question and access to a large corpus (e.g., wikipedia) instead of a pre-selected passage (Chen et al. 2017a). This setting is more complex as it requires large-scale search for relevant passages by an information retrieval component, combined with a reading comprehension model that “reads” the passages to generate an answer to the question. Performance in this setting lags well behind closed-domain performance. In this paper, we present a novel open-domain QA system called Reinforced Ranker-Reader (R 3 ), based on two algorithmic innovations. First, we propose a new pipeline for open-domain QA with a Ranker component, which learns to rank retrieved passages in terms of likelihood of extracting the ground-truth answer to a given question. Second, we propose a novel method that jointly trains the Ranker along with an answer-extraction Reader model, based on reinforcement learning. We report extensive experimental results showing that our method significantly improves on the state of the art for multiple open-domain QA datasets.

Answer (Y!A), and Quora, indicate that for certain information needs, users prefer receiving focused answers to their questions, rather than a list of URLs from search results. This trend has sparked a rich area of investigation at the intersection of Information Retrieval (IR), Natural Language Processing (NLP), and Machine Learning (ML) of Automated Question Answering (QA).

Question answering is one of the primary challenges of natural language understanding. In realizing such a system, providing complex long answers to questions is a challenging task as opposed to factoid answering as the former needs context disambiguation. The different methods explored in the literature can be broadly classified into three categories namely: 1) classification based, 2) knowledge graph based and 3) retrieval based. Individually, none of them address the need of an enterprise wide assistance system for an IT support and maintenance domain. In this domain, the variance of answers is large ranging from factoid to structured operating procedures; the knowledge is present across heterogeneous data sources like application specific documentation, ticket management systems and any single technique for a general purpose assistance is unable to scale for such a landscape. To address this, we have built a cognitive platform with capabilities adopted for this domain. Further, we have built a general purpose question answering system leveraging the platform that can be instantiated for multiple products, technologies in the support domain. The system uses a novel hybrid answering model that orchestrates across a deep learning classifier, a knowledge graph based context disambiguation module and a sophisticated bag-of-words search system. This orchestration performs context switching for a provided question and also does a smooth hand-off of the question to a human expert if none of the automated techniques can provide a confident answer. This system has been deployed across 675 internal enterprise IT support and maintenance projects.

Attention mechanisms have been widely applied in the Visual Question Answering (VQA) task, as they help to focus on the area-of-interest of both visual and textual information. To answer the questions correctly, the model needs to selectively target different areas of an image, which suggests that an attention-based model may benefit from an explicit attention supervision. In this work, we aim to address the problem of adding attention supervision to VQA models. Since there is a lack of human attention data, we first propose a Human Attention Network (HAN) to generate human-like attention maps, training on a recently released dataset called Human ATtention Dataset (VQA-HAT). Then, we apply the pre-trained HAN on the VQA v2.0 dataset to automatically produce the human-like attention maps for all image-question pairs. The generated human-like attention map dataset for the VQA v2.0 dataset is named as Human-Like ATtention (HLAT) dataset. Finally, we apply human-like attention supervision to an attention-based VQA model. The experiments show that adding human-like supervision yields a more accurate attention together with a better performance, showing a promising future for human-like attention supervision in VQA.

This paper proposes a neural network-based method for generating compact answers to open-domain why-questions (e.g., "Why was Mr. Trump elected as the president of the US?"). Unlike factoid question answering methods that provide short text spans as answers, existing work for why-question answering have aimed at answering questions by retrieving relatively long text passages, each of which often consists of several sentences, from a text archive. While the actual answer to a why-question may be expressed over several consecutive sentences, these often contain redundant and/or unrelated parts. Such answers would not be suitable for spoken dialog systems and smart speakers such as Amazon Echo, which receive much attention in these days. In this work, we aim at generating non-redundant compact answers to why-questions from answer passages retrieved from a very large web data corpora (4 billion web pages) by an already existing open-domain why-question answering system, using a novel neural network obtained by extending existing summarization methods. We also automatically generate training data using a large number of causal relations automatically extracted from 4 billion web pages by an existing supervised causality recognizer. The data is used to train our neural network, together with manually created training data. Through a series of experiments, we show that both our novel neural network and auto-generated training data improve the quality of the generated answers both in ROUGE score and in a subjective evaluation.

We present a new dataset and model for textual entailment, derived from treating multiple-choice question-answering as an entailment problem. SciTail is the first entailment set that is created solely from natural sentences that already exist independently ``in the wild'' rather than sentences authored specifically for the entailment task. Different from existing entailment datasets, we create hypotheses from science questions and the corresponding answer candidates, and premises from relevant web sentences retrieved from a large corpus. These sentences are often linguistically challenging. This, combined with the high lexical similarity of premise and hypothesis for both entailed and non-entailed pairs, makes this new entailment task particularly difficult. The resulting challenge is evidenced by state-of-the-art textual entailment systems achieving mediocre performance on SciTail, especially in comparison to a simple majority class baseline. As a step forward, we demonstrate that one can improve accuracy on SciTail by 5% using a new neural model that exploits linguistic structure.

Inspired by the magic sets for Datalog, we present a novel goal-driven approach for answering queries over terminating existential rules with equality (aka TGDs and EGDs). Our technique improves the performance of query answering by pruning the consequences that are not relevant for the query. This is challenging in our setting because equalities can potentially affect all predicates in a dataset. We address this problem by combining the existing singularization technique with two new ingredients: an algorithm for identifying the rules relevant to a query and a new magic sets algorithm. We show empirically that our technique can significantly improve the performance of query answering, and that it can mean the difference between answering a query in a few seconds or not being able to process the query at all.

Creating systems that can learn to answer natural language questions has been a longstanding challenge for artificial intelligence. Most prior approaches focused on producing a specialized language system for a particular domain and dataset, and they required training on a large corpus manually annotated with logical forms. This paper introduces an analogy-based approach that instead adapts an existing general purpose semantic parser to answer questions in a novel domain by jointly learning disambiguation heuristics and query construction templates from purely textual question-answer pairs. Our technique uses possible semantic interpretations of the natural language questions and answers to constrain a query-generation procedure, producing cases during training that are subsequently reused via analogical retrieval and composed to answer test questions. Bootstrapping an existing semantic parser in this way significantly reduces the number of training examples needed to accurately answer questions. We demonstrate the efficacy of our technique using the Geoquery corpus, on which it approaches state of the art performance using 10-fold cross validation, shows little decrease in performance with 2-folds, and achieves above 50% accuracy with as few as 10 examples.

Many vision and language tasks require commonsense reasoning beyond data-driven image and natural language processing. Here we adopt Visual Question Answering (VQA) as an example task, where a system is expected to answer a question in natural language about an image. Current state-of-the-art systems attempted to solve the task using deep neural architectures and achieved promising performance. However, the resulting systems are generally opaque and they struggle in understanding questions for which extra knowledge is required. In this paper, we present an explicit reasoning layer on top of a set of penultimate neural network based systems. The reasoning layer enables reasoning and answering questions where additional knowledge is required, and at the same time provides an interpretable interface to the end users. Specifically, the reasoning layer adopts a Probabilistic Soft Logic (PSL) based engine to reason over a basket of inputs: visual relations, the semantic parse of the question, and background ontological knowledge from word2vec and ConceptNet. Experimental analysis of the answers and the key evidential predicates generated on the VQA dataset validate our approach.