The goal of a Question Paraphrase Retrieval (QPR) system is to retrieve equivalent questions that result in the same answer as the original question. Such a system can be used to understand and answer rare and noisy reformulations of common questions by mapping them to a set of canonical forms. This has large-scale applications for community Question Answering (cQA) and open-domain spoken language question answering systems. In this paper we describe a new QPR system implemented as a Neural Information Retrieval (NIR) system consisting of a neural network sentence encoder and an approximate k-Nearest Neighbour index for efficient vector retrieval. We also describe our mechanism to generate an annotated dataset for question paraphrase retrieval experiments automatically from question-answer logs via distant supervision. We show that the standard loss function in NIR, triplet loss, does not perform well with noisy labels. We propose smoothed deep metric loss (SDML) and with our experiments on two QPR datasets we show that it significantly outperforms triplet loss in the noisy label setting.

In this working notes paper, we describe IBM Research AI (Almaden) team's participation in the ImageCLEF 2019 VQA-Med competition. The challenge consists of four question-answering tasks based on radiology images. The diversity of imaging modalities, organs and disease types combined with a small imbalanced training set made this a highly complex problem. To overcome these difficulties, we implemented a modular pipeline architecture that utilized transfer learning and multi-task learning. Our findings led to the development of a novel model called Supporting Facts Network (SFN). The main idea behind SFN is to cross-utilize information from upstream tasks to improve the accuracy on harder downstream ones. This approach significantly improved the scores achieved in the validation set (18 point improvement in F-1 score). Finally, we submitted four runs to the competition and were ranked seventh.

This paper proposes a method to gain extra supervision via multi-task learning for multi-modal video question answering. Multi-modal video question answering is an important task that aims at the joint understanding of vision and language. However, establishing large scale dataset for multi-modal video question answering is expensive and the existing benchmarks are relatively small to provide sufficient supervision. To overcome this challenge, this paper proposes a multi-task learning method which is composed of three main components: (1) multi-modal video question answering network that answers the question based on the both video and subtitle feature, (2) temporal retrieval network that predicts the time in the video clip where the question was generated from and (3) modality alignment network that solves metric learning problem to find correct association of video and subtitle modalities. By simultaneously solving related auxiliary tasks with hierarchically shared intermediate layers, the extra synergistic supervisions are provided. Motivated by curriculum learning, multi task ratio scheduling is proposed to learn easier task earlier to set inductive bias at the beginning of the training. The experiments on publicly available dataset TVQA shows state-of-the-art results, and ablation studies are conducted to prove the statistical validity.

We present SemEval-2019 Task 8 on Fact Checking in Community Question Answering Forums, which features two subtasks. Subtask A is about deciding whether a question asks for factual information vs. an opinion/advice vs. just socializing. Subtask B asks to predict whether an answer to a factual question is true, false or not a proper answer. We received 17 official submissions for subtask A and 11 official submissions for Subtask B. For subtask A, all systems improved over the majority class baseline. For Subtask B, all systems were below a majority class baseline, but several systems were very close to it. The leaderboard and the data from the competition can be found at http://competitions.codalab.org/competitions/20022

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Last week it was reported by Bloomberg that our Alexa fears are true, that someone might be listening! Amazon came under scrutiny for having thousands of people around the world listening to Alexa commands to help improve the Alexa digital assistant powering its line of Echo speakers. According to Bloomberg the team listen to voice recordings captured in Echo owners' homes and offices. The recordings are transcribed, annotated and then fed back into the software to eliminate gaps in Alexa's understanding of human speech and help it better respond to commands. It is widely referenced that ComScore predicts that by 2020, voice will make up 50% of all searches, although criticisers of the trend cite the trust between the consumer and voice tech as a main barrier to growth.

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In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and questionnaires. However, this tends to be very cost and time intensive. Thus, much work has been put into finding methods, which allow to reduce the involvement of human labour. In this survey, we present the main concepts and methods. For this, we differentiate between the various classes of dialogue systems (task-oriented dialogue systems, conversational dialogue systems, and question-answering dialogue systems). We cover each class by introducing the main technologies developed for the dialogue systems and then by presenting the evaluation methods regarding this class.

The users often have many product-related questions before they make a purchase decision in E-commerce. However, it is often time-consuming to examine each user review to identify the desired information. In this paper, we propose a novel review-driven framework for answer generation for product-related questions in E-commerce, named RAGE. We develope RAGE on the basis of the multi-layer convolutional architecture to facilitate speed-up of answer generation with the parallel computation. For each question, RAGE first extracts the relevant review snippets from the reviews of the corresponding product. Then, we devise a mechanism to identify the relevant information from the noise-prone review snippets and incorporate this information to guide the answer generation. The experiments on two real-world E-Commerce datasets show that the proposed RAGE significantly outperforms the existing alternatives in producing more accurate and informative answers in natural language. Moreover, RAGE takes much less time for both model training and answer generation than the existing RNN based generation models.

We present the task of Spatio-Temporal Video Question Answering, which requires intelligent systems to simultaneously retrieve relevant moments and detect referenced visual concepts (people and objects) to answer natural language questions about videos. We first augment the TVQA dataset with 310.8k bounding boxes, linking depicted objects to visual concepts in questions and answers. We name this augmented version as TVQA+. We then propose Spatio-Temporal Answerer with Grounded Evidence (STAGE), a unified framework that grounds evidence in both the spatial and temporal domains to answer questions about videos. Comprehensive experiments and analyses demonstrate the effectiveness of our framework and how the rich annotations in our TVQA+ dataset can contribute to the question answering task. As a side product, by performing this joint task, our model is able to produce more insightful intermediate results. Dataset and code are publicly available.