Open-domain Question Answering (OpenQA) is an important task in Natural Language Processing (NLP), which aims to answer a question in the form of natural language based on large-scale unstructured documents. Recently, there has been a surge in the amount of research literature on OpenQA, particularly on techniques that integrate with neural Machine Reading Comprehension (MRC). While these research works have advanced performance to new heights on benchmark datasets, they have been rarely covered in existing surveys on QA systems. In this work, we review the latest research trends in OpenQA, with particular attention to systems that incorporate neural MRC techniques. Specifically, we begin with revisiting the origin and development of OpenQA systems. We then introduce modern OpenQA architecture named ``Retriever-Reader'' and analyze the various systems that follow this architecture as well as the specific techniques adopted in each of the components. We then discuss key challenges to developing OpenQA systems and offer an analysis of benchmarks that are commonly used. We hope our work would enable researchers to be informed of the recent advancement and also the open challenges in OpenQA research, so as to stimulate further progress in this field.

Recent work on training neural retrievers for open-domain question answering (OpenQA) has employed both supervised and unsupervised approaches. However, it remains unclear how unsupervised and supervised methods can be used most effectively for neural retrievers. In this work, we systematically study retriever pre-training. We first propose an approach of unsupervised pre-training with the Inverse Cloze Task and masked salient spans, followed by supervised finetuning using question-context pairs. This approach leads to absolute gains of 2+ points over the previous best result in the top-20 retrieval accuracy on Natural Questions and TriviaQA datasets. We also explore two approaches for end-to-end supervised training of the reader and retriever components in OpenQA models. In the first approach, the reader considers each retrieved document separately while in the second approach, the reader considers all the retrieved documents together. Our experiments demonstrate the effectiveness of these approaches as we obtain new state-of-the-art results. On the Natural Questions dataset, we obtain a top-20 retrieval accuracy of 84, an improvement of 5 points over the recent DPR model. In addition, we achieve good results on answer extraction, outperforming recent models like REALM and RAG by 3+ points. We further scale up end-to-end training to large models and show consistent gains in performance over smaller models.

Current open-domain question answering (QA) systems often follow a Retriever-Reader (R2) architecture, where the retriever first retrieves relevant passages and the reader then reads the retrieved passages to form an answer. In this paper, we propose a simple and effective passage reranking method, Reader-guIDEd Reranker (Rider), which does not involve any training and reranks the retrieved passages solely based on the top predictions of the reader before reranking. We show that Rider, despite its simplicity, achieves 10 to 20 absolute gains in top-1 retrieval accuracy and 1 to 4 Exact Match (EM) score gains without refining the retriever or reader. In particular, Rider achieves 48.3 EM on the Natural Questions dataset and 66.4 on the TriviaQA dataset when only 1,024 tokens (7.8 passages on average) are used as the reader input.

To date, most of recent work under the retrieval-reader framework for open-domain QA focuses on either extractive or generative reader exclusively. In this paper, we study a hybrid approach for leveraging the strengths of both models. We apply novel techniques to enhance both extractive and generative readers built upon recent pretrained neural language models, and find that proper training methods can provide large improvement over previous state-of-the-art models. We demonstrate that a simple hybrid approach by combining answers from both readers can efficiently take advantages of extractive and generative answer inference strategies and outperforms single models as well as homogeneous ensembles. Our approach outperforms previous state-of-the-art models by 3.3 and 2.7 points in exact match on NaturalQuestions and TriviaQA respectively.

Closed-book question-answering (QA) is a challenging task that requires a model to directly answer questions without access to external knowledge. It has been shown that directly fine-tuning pre-trained language models with (question, answer) examples yields surprisingly competitive performance, which is further improved upon through adding an intermediate pre-training stage between general pre-training and fine-tuning. Prior work used a heuristic during this intermediate stage, whereby named entities and dates are masked, and the model is trained to recover these tokens. In this paper, we aim to learn the optimal masking strategy for the intermediate pre-training stage. We first train our masking policy to extract spans that are likely to be tested, using supervision from the downstream task itself, then deploy the learned policy during intermediate pre-training. Thus, our policy packs task-relevant knowledge into the parameters of a language model. Our approach is particularly effective on TriviaQA, outperforming strong heuristics when used to pre-train BART.

We review the EfficientQA competition from NeurIPS 2020. The competition focused on open-domain question answering (QA), where systems take natural language questions as input and return natural language answers. The aim of the competition was to build systems that can predict correct answers while also satisfying strict on-disk memory budgets. These memory budgets were designed to encourage contestants to explore the trade-off between storing large, redundant, retrieval corpora or the parameters of large learned models. In this report, we describe the motivation and organization of the competition, review the best submissions, and analyze system predictions to inform a discussion of evaluation for open-domain QA.

Expert networks are formed by a group of expert-professionals with different specialties to collaboratively resolve specific queries posted to the network. In such networks, when a query reaches an expert who does not have sufficient expertise, this query needs to be routed to other experts for further processing until it is completely solved; therefore, query answering efficiency is sensitive to the underlying query routing mechanism being used. Among all possible query routing mechanisms, decentralized search, operating purely on each expert's local information without any knowledge of network global structure, represents the most basic and scalable routing mechanism, which is applicable to any network scenarios even in dynamic networks. However, there is still a lack of fundamental understanding of the efficiency of decentralized search in expert networks. In this regard, we investigate decentralized search by quantifying its performance under a variety of network settings. Our key findings reveal the existence of network conditions, under which decentralized search can achieve significantly short query routing paths (i.e., between $O(\log n)$ and $O(\log^2 n)$ hops, $n$: total number of experts in the network). Based on such theoretical foundation, we further study how the unique properties of decentralized search in expert networks is related to the anecdotal small-world phenomenon. In addition, we demonstrate that decentralized search is robust against estimation errors introduced by misinterpreting the required expertise levels. To the best of our knowledge, this is the first work studying fundamental behaviors of decentralized search in expert networks. The developed performance bounds, confirmed by real datasets, are able to assist in predicting network performance and designing complex expert networks.

When answering questions about an image, it not only needs knowing what -- understanding the fine-grained contents (e.g., objects, relationships) in the image, but also telling why -- reasoning over grounding visual cues to derive the answer for a question. Over the last few years, we have seen significant progress on visual question answering. Though impressive as the accuracy grows, it still lags behind to get knowing whether these models are undertaking grounding visual reasoning or just leveraging spurious correlations in the training data. Recently, a number of works have attempted to answer this question from perspectives such as grounding and robustness. However, most of them are either focusing on the language side or coarsely studying the pixel-level attention maps. In this paper, by leveraging the step-wise object grounding annotations provided in the GQA dataset, we first present a systematical object-centric diagnosis of visual reasoning on grounding and robustness, particularly on the vision side. According to the extensive comparisons across different models, we find that even models with high accuracy are not good at grounding objects precisely, nor robust to visual content perturbations. In contrast, symbolic and modular models have a relatively better grounding and robustness, though at the cost of accuracy. To reconcile these different aspects, we further develop a diagnostic model, namely Graph Reasoning Machine. Our model replaces purely symbolic visual representation with probabilistic scene graph and then applies teacher-forcing training for the visual reasoning module. The designed model improves the performance on all three metrics over the vanilla neural-symbolic model while inheriting the transparency. Further ablation studies suggest that this improvement is mainly due to more accurate image understanding and proper intermediate reasoning supervisions.

Boosting its NLP capabilities, IBM has launched new innovative capabilities in IBM Watson Discovery and IBM Watson Assistant, which will empower businesses to deploy and scale sophisticated AI systems. It will leverage NLP with accuracy and efficiency, all while requiring fewer data and training time. It is another significant step by the tech giant to offer advanced ability to understand the language of business. With an aim to bring better NLP and NLU offerings to users in its enterprise products, the company has yet again shown its drive to take NLP efforts to a newer height. While recent announcements by IBM focus around language, explainability, and workplace automation, the update around its language capabilities include reading comprehension, FAQ extraction and improving interactions in Watson Assistant.

Textbook Question Answering (TQA) is a task that one should answer a diagram/non-diagram question given a large multi-modal context consisting of abundant essays and diagrams. We argue that the explainability of this task should place students as a key aspect to be considered. To address this issue, we devise a novel architecture towards span-level eXplanations of the TQA (XTQA) based on our proposed coarse-to-fine grained algorithm, which can provide not only the answers but also the span-level evidences to choose them for students. This algorithm first coarsely chooses top $M$ paragraphs relevant to questions using the TF-IDF method, and then chooses top $K$ evidence spans finely from all candidate spans within these paragraphs by computing the information gain of each span to questions. Experimental results shows that XTQA significantly improves the state-of-the-art performance compared with baselines. The source code is available at https://github.com/keep-smile-001/opentqa