With the rapid development of IT operations, it has become increasingly crucial to efficiently manage and analyze large volumes of data for practical applications. The techniques of Natural Language Processing (NLP) have shown remarkable capabilities for various tasks, including named entity recognition, machine translation and dialogue systems. Recently, Large Language Models (LLMs) have achieved significant improvements across various NLP downstream tasks. However, there is a lack of specialized LLMs for IT operations. In this paper, we introduce the Owl, a large language model trained on our collected Owl-Instruct dataset with a wide range of IT-related information, where the mixture-of-adapter strategy is proposed to improve the parameter-efficient tuning across different domains or tasks. Furthermore, we evaluate the performance of our Owl on the Owl-Bench established by us and open IT-related benchmarks. Owl demonstrates superior performance results on IT tasks, which outperforms existing models by significant margins. Moreover, we hope that the findings of our work will provide more insights to revolutionize the techniques of IT operations with specialized LLMs.

Evaluating the quality of generated text is a challenging task in NLP, due to the inherent complexity and diversity of text. Recently, large language models (LLMs) have garnered significant attention due to their impressive performance in various tasks. Therefore, we present this paper to investigate the effectiveness of LLMs, especially ChatGPT, and explore ways to optimize their use in assessing text quality. We compared three kinds of reference-free evaluation methods. The experimental results prove that ChatGPT is capable of evaluating text quality effectively from various perspectives without reference and demonstrates superior performance than most existing automatic metrics. In particular, the Explicit Score, which utilizes ChatGPT to generate a numeric score measuring text quality, is the most effective and reliable method among the three exploited approaches. However, directly comparing the quality of two texts may lead to suboptimal results. We believe this paper will provide valuable insights for evaluating text quality with LLMs and have released the used data.

Abstract-- Reinforcement learning-based policies for continuous control robotic navigation tasks often fail to adapt to changes in the environment during real-time deployment, which may result in catastrophic failures. To address this limitation, we propose a novel approach called RE-MOVE (REquest help and MOVE on) to adapt already trained policy to real-time changes in the environment without re-training via utilizing a language-based feedback. The proposed approach essentially boils down to addressing two main challenges of (1) when to ask for feedback and, if received, (2) how to incorporate feedback into trained policies. RE-MOVE incorporates an epistemic uncertainty-based framework to determine the optimal time to request instructions-based feedback. This figure shows robot navigation using our RE-MOVE processing (NLP) paradigm with efficient, prompt design and approach with a language-based feedback scenario. To in dynamic scenes, RE-MOVE identifies the uncertainties show the efficacy of the proposed approach, we performed that appear in the observation space (i.e., a LiDAR laser scanbased extensive synthetic and real-world evaluations in several testtime 2D cost map in our context) and requests assistance from a dynamic navigation scenarios. Such assistance is essential in scenarios where the laser scan in up to 80% enhancement in the attainment of successful goals, misleadingly detects pliable regions (i.e., perceptually deceptive yet coupled with a reduction of 13.50% in the normalized trajectory navigable objects such as hanging clothes, curtains, thin tall grass, length, as compared to alternative approaches, particularly in etc.) as solid obstacles due to the sensing limitations of the LiDAR. To tackle this, we quantify epistemic uncertainty Reinforcement learning (RL) has gained popularity for precisely, considering specific design considerations within navigating complex, dynamic environments [1].

In this paper, we explore zero- and few-shot generalization for fact verification (FV), which aims to generalize the FV model trained on well-resourced domains (e.g., Wikipedia) to low-resourced domains that lack human annotations. To this end, we first construct a benchmark dataset collection which contains 11 FV datasets representing 6 domains. We conduct an empirical analysis of generalization across these FV datasets, finding that current models generalize poorly. Our analysis reveals that several factors affect generalization, including dataset size, length of evidence, and the type of claims. Finally, we show that two directions of work improve generalization: 1) incorporating domain knowledge via pretraining on specialized domains, and 2) automatically generating training data via claim generation.

We propose the new problem of choosing which dense retrieval model to use when searching on a new collection for which no labels are available, i.e. in a zero-shot setting. Many dense retrieval models are readily available. Each model however is characterized by very differing search effectiveness -- not just on the test portion of the datasets in which the dense representations have been learned but, importantly, also across different datasets for which data was not used to learn the dense representations. This is because dense retrievers typically require training on a large amount of labeled data to achieve satisfactory search effectiveness in a specific dataset or domain. Moreover, effectiveness gains obtained by dense retrievers on datasets for which they are able to observe labels during training, do not necessarily generalise to datasets that have not been observed during training. This is however a hard problem: through empirical experimentation we show that methods inspired by recent work in unsupervised performance evaluation with the presence of domain shift in the area of computer vision and machine learning are not effective for choosing highly performing dense retrievers in our setup. The availability of reliable methods for the selection of dense retrieval models in zero-shot settings that do not require the collection of labels for evaluation would allow to streamline the widespread adoption of dense retrieval. This is therefore an important new problem we believe the information retrieval community should consider. Implementation of methods, along with raw result files and analysis scripts are made publicly available at https://www.github.com/anonymized.

Can ChatGPT provide evidence to support its answers? Does the evidence it suggests actually exist and does it really support its answer? We investigate these questions using a collection of domain-specific knowledge-based questions, specifically prompting ChatGPT to provide both an answer and supporting evidence in the form of references to external sources. We also investigate how different prompts impact answers and evidence. We find that ChatGPT provides correct or partially correct answers in about half of the cases (50.6% of the times), but its suggested references only exist 14% of the times. We further provide insights on the generated references that reveal common traits among the references that ChatGPT generates, and show how even if a reference provided by the model does exist, this reference often does not support the claims ChatGPT attributes to it. Our findings are important because (1) they are the first systematic analysis of the references created by ChatGPT in its answers; (2) they suggest that the model may leverage good quality information in producing correct answers, but is unable to attribute real evidence to support its answers. Prompts, raw result files and manual analysis are made publicly available.

The driving factors behind the development of large language models (LLMs) with impressive learning capabilities are their colossal model sizes and extensive training datasets. Along with the progress in natural language processing, LLMs have been frequently made accessible to the public to foster deeper investigation and applications. However, when it comes to training datasets for these LLMs, especially the recent state-of-the-art models, they are often not fully disclosed. Creating training data for high-performing LLMs involves extensive cleaning and deduplication to ensure the necessary level of quality. The lack of transparency for training data has thus hampered research on attributing and addressing hallucination and bias issues in LLMs, hindering replication efforts and further advancements in the community. These challenges become even more pronounced in multilingual learning scenarios, where the available multilingual text datasets are often inadequately collected and cleaned. Consequently, there is a lack of open-source and readily usable dataset to effectively train LLMs in multiple languages. To overcome this issue, we present CulturaX, a substantial multilingual dataset with 6.3 trillion tokens in 167 languages, tailored for LLM development. Our dataset undergoes meticulous cleaning and deduplication through a rigorous pipeline of multiple stages to accomplish the best quality for model training, including language identification, URL-based filtering, metric-based cleaning, document refinement, and data deduplication. CulturaX is fully released to the public in HuggingFace to facilitate research and advancements in multilingual LLMs: https://huggingface.co/datasets/uonlp/CulturaX.

As Large Language Models are deployed within Artificial Intelligence systems, that are increasingly integrated with human society, it becomes more important than ever to study their internal structures. Higher level abilities of LLMs such as GPT-3.5 emerge in large part due to informative language representations they induce from raw text data during pre-training on trillions of words. These embeddings exist in vector spaces of several thousand dimensions, and their processing involves mapping between multiple vector spaces, with total number of parameters on the order of trillions. Furthermore, these language representations are induced by gradient optimization, resulting in a black box system that is hard to interpret. In this paper, we take a look at the topological structure of neuronal activity in the "brain" of Chat-GPT's foundation language model, and analyze it with respect to a metric representing the notion of fairness. We develop a novel approach to visualize GPT's moral dimensions. We first compute a fairness metric, inspired by social psychology literature, to identify factors that typically influence fairness assessments in humans, such as legitimacy, need, and responsibility. Subsequently, we summarize the manifold's shape using a lower-dimensional simplicial complex, whose topology is derived from this metric. We color it with a heat map associated with this fairness metric, producing human-readable visualizations of the high-dimensional sentence manifold. Our results show that sentence embeddings based on GPT-3.5 can be decomposed into two submanifolds corresponding to fair and unfair moral judgments. This indicates that GPT-based language models develop a moral dimension within their representation spaces and induce an understanding of fairness during their training process.

Spoken semantic parsing (SSP) involves generating machine-comprehensible parses from input speech. Training robust models for existing application domains represented in training data or extending to new domains requires corresponding triplets of speech-transcript-semantic parse data, which is expensive to obtain. In this paper, we address this challenge by examining methods that can use transcript-semantic parse data (unpaired text) without corresponding speech. First, when unpaired text is drawn from existing textual corpora, Joint Audio Text (JAT) and Text-to-Speech (TTS) are compared as ways to generate speech representations for unpaired text. Experiments on the STOP dataset show that unpaired text from existing and new domains improves performance by 2% and 30% in absolute Exact Match (EM) respectively. Second, we consider the setting when unpaired text is not available in existing textual corpora. We propose to prompt Large Language Models (LLMs) to generate unpaired text for existing and new domains. Experiments show that examples and words that co-occur with intents can be used to generate unpaired text with Llama 2.0. Using the generated text with JAT and TTS for spoken semantic parsing improves EM on STOP by 1.4% and 2.6% absolute for existing and new domains respectively.

Recent research has shown that large language models rely on spurious correlations in the data for natural language understanding (NLU) tasks. In this work, we aim to answer the following research question: Can we reduce spurious correlations by modifying the ground truth labels of the training data? Specifically, we propose a simple yet effective debiasing framework, named Soft Label Encoding (SoftLE). We first train a teacher model with hard labels to determine each sample's degree of relying on shortcuts. We then add one dummy class to encode the shortcut degree, which is used to smooth other dimensions in the ground truth label to generate soft labels. This new ground truth label is used to train a more robust student model. Extensive experiments on two NLU benchmark tasks demonstrate that SoftLE significantly improves out-of-distribution generalization while maintaining satisfactory in-distribution accuracy.