Sahan Hewage Wewelwala School of Computing Informatics Institute of Technology Colombo 06, Sri Lanka sahanwewelwala@gmail.com T.G.D.K. Sumanathilaka Department of Computer Science Swansea University Swansea, Wales, United Kingdom deshankoshala@gmail.com Abstract -- This research presents a hybrid emotion recognition system integrating advanced Deep Learning, Natural Language Processing (NLP), and Large Language Models (LLMs) to analyze audio and textual data for enhancing customer interactions in contact centers. By combining acoustic features with textual sentiment analysis, the system achieves nuanced emotion detection, addressing the limitations of traditional approaches in understanding complex emotional states. Rigorous testing on diverse datasets demonstrates the system's robustness and accuracy, highlighting its potential to transform customer service by enabling personalized, empathetic interactions and improving operational efficiency. This research establishes a foundation for more intelligent and human - centric digital communication, redefining customer service standards. The capacity to identify and comprehend emotions effectively is an essential element of human - computer interaction, especially in spoken and written communication.

Large language model (LLM) agents have evolved to intelligently process information, make decisions, and interact with users or tools. A key capability is the integration of long-term memory capabilities, enabling these agents to draw upon historical interactions and knowledge. However, the growing memory size and need for semantic structuring pose significant challenges. In this work, we propose an autonomous memory augmentation approach, MemInsight, to enhance semantic data representation and retrieval mechanisms. By leveraging autonomous augmentation to historical interactions, LLM agents are shown to deliver more accurate and contextualized responses. We empirically validate the efficacy of our proposed approach in three task scenarios; conversational recommendation, question answering and event summarization. On the LLM-REDIAL dataset, MemInsight boosts persuasiveness of recommendations by up to 14%. Moreover, it outperforms a RAG baseline by 34% in recall for LoCoMo retrieval. Our empirical results show the potential of MemInsight to enhance the contextual performance of LLM agents across multiple tasks.

This paper explores the risk that a large language model (LLM) trained for code generation on data mined from software repositories will generate content that discloses sensitive information included in its training data. We decompose this risk, known in the literature as ``unintended memorization,'' into two components: unintentional disclosure (where an LLM presents secrets to users without the user seeking them out) and malicious disclosure (where an LLM presents secrets to an attacker equipped with partial knowledge of the training data). We observe that while existing work mostly anticipates malicious disclosure, unintentional disclosure is also a concern. We describe methods to assess unintentional and malicious disclosure risks side-by-side across different releases of training datasets and models. We demonstrate these methods through an independent assessment of the Open Language Model (OLMo) family of models and its Dolma training datasets. Our results show, first, that changes in data source and processing are associated with substantial changes in unintended memorization risk; second, that the same set of operational changes may increase one risk while mitigating another; and, third, that the risk of disclosing sensitive information varies not only by prompt strategies or test datasets but also by the types of sensitive information. These contributions rely on data mining to enable greater privacy and security testing required for the LLM training data supply chain.

The rapid growth of digital communication has driven the widespread use of code-mixing, particularly Hindi-English, in multilingual communities. Existing datasets often focus on romanized text, have limited scope, or rely on synthetic data, which fails to capture realworld language nuances. Human annotations are crucial for assessing the naturalness and acceptability of code-mixed text. To address these challenges, We introduce COMI-LINGUA, the largest manually annotated dataset for code-mixed text, comprising 100,970 instances evaluated by three expert annotators in both Devanagari and Roman scripts. The dataset supports five fundamental NLP tasks: Language Identification, Matrix Language Identification, Part-of-Speech Tagging, Named Entity Recognition, and Translation. We evaluate LLMs on these tasks using COMILINGUA, revealing limitations in current multilingual modeling strategies and emphasizing the need for improved code-mixed text processing capabilities. COMI-LINGUA is publically availabe at: https://huggingface.co/datasets/LingoIITGN/COMI-LINGUA.

Frontier models have either been language-only or have primarily focused on vision and language modalities. Although recent advancements in models with vision and audio understanding capabilities have shown substantial progress, the field lacks a standardized evaluation framework for thoroughly assessing their cross-modality perception performance. We introduce MAVERIX~(Multimodal Audio-Visual Evaluation Reasoning IndeX), a novel benchmark with 700 videos and 2,556 questions explicitly designed to evaluate multimodal models through tasks that necessitate close integration of video and audio information. MAVERIX uniquely provides models with audiovisual tasks, closely mimicking the multimodal perceptual experiences available to humans during inference and decision-making processes. To our knowledge, MAVERIX is the first benchmark aimed explicitly at assessing comprehensive audiovisual integration. Experiments with state-of-the-art models, including Gemini 1.5 Pro and o1, show performance approaching human levels (around 70% accuracy), while human experts reach near-ceiling performance (95.1%). With standardized evaluation protocols, a rigorously annotated pipeline, and a public toolkit, MAVERIX establishes a challenging testbed for advancing audiovisual multimodal intelligence.

Large language models (LLMs) hold great promise for specialized scientific domains such as materials science, yet adapting them efficiently and accurately to domain-specific knowledge remains challenging due to limited data and high knowledge density. We propose a two-stage framework that combines structured model compression with a scientific fine-tuning regimen to address this challenge. In the compression stage, we decompose the LLM's weight matrices into local low-rank "rank blocks" and arrange these blocks in a Penrose-like non-periodic tiling pattern. Each block is then compacted via spectral transformations (e.g., discrete cosine or Fourier transforms), and a Kullback-Leibler (KL) divergence-based alignment loss preserves the distributional similarity between the compressed model's representations and those of the original full model. In the adaptation stage, the compressed model is further tuned using a human-like scientific reading protocol: it processes technical materials science documents section by section, engaging in a structured question-and-answer routine for each section. This section-wise Q&A fine-tuning strategy extracts explicit reasoning traces and gradually injects domain knowledge, while minimizing catastrophic forgetting of the model's general language capabilities. By balancing efficient compression with targeted adaptation, our two-stage approach enables precise specialization of LLMs to high-value domains under data-scarce conditions. We present this principled yet exploratory pipeline and outline its potential for advancing materials science knowledge integration, laying the groundwork for comprehensive empirical evaluation in future work.

Distillation has shown remarkable success in transferring knowledge from a Large Language Model (LLM) teacher to a student LLM. However, current distillation methods predominantly require the same tokenizer between the teacher and the student, restricting their applicability to only a small subset of teacher-student pairs. In this work, we develop a cross-tokenizer distillation method to solve this crucial deficiency. Our method is the first to enable cross-tokenizer distillation without a next-token prediction loss as the main objective, instead purely maximizing the student predictions' similarity to the teacher's predictions (known as pure distillation), while also being robust to large mismatches between the teacher and the student tokenizer function and vocabulary. Empirically, our method enables substantially improved performance as tested on two use cases. First, we show that viewing tokenizer transfer as self-distillation enables unprecedently effective transfer across tokenizers. We transfer (subword-level) Llama and Gemma models to byte-level tokenization more effectively than prior methods transfer to a similar subword tokenizer under a comparable training budget. Transferring different base models to the same tokenizer also enables ensembling them (e.g., via averaging their predicted probabilities) which boosts performance. Second, we use our cross-tokenizer distillation method to distil a large maths-specialized LLM into a smaller model, achieving competitive maths problem-solving performance. Overall, our results make substantial strides toward better adaptability and enhanced interaction between different LLMs.

This work explores using Large Language Models (LLMs) to translate user preferences into energy optimization constraints for home appliances. We describe a task where natural language user utterances are converted into formal constraints for smart appliances, within the broader context of a renewable energy community (REC) and in the Italian scenario. We evaluate the effectiveness of various LLMs currently available for Italian in translating these preferences resorting to classical zero-shot, one-shot, and few-shot learning settings, using a pilot dataset of Italian user requests paired with corresponding formal constraint representation. Our contributions include establishing a baseline performance for this task, publicly releasing the dataset and code for further research, and providing insights on observed best practices and limitations of LLMs in this particular domain.

Recent advances in deep thinking models have demonstrated remarkable reasoning capabilities on mathematical and coding tasks. However, their effectiveness in embodied domains which require continuous interaction with environments through image action interleaved trajectories remains largely -unexplored. We present Embodied Reasoner, a model that extends o1 style reasoning to interactive embodied search tasks. Unlike mathematical reasoning that relies primarily on logical deduction, embodied scenarios demand spatial understanding, temporal reasoning, and ongoing self-reflection based on interaction history. To address these challenges, we synthesize 9.3k coherent Observation-Thought-Action trajectories containing 64k interactive images and 90k diverse thinking processes (analysis, spatial reasoning, reflection, planning, and verification). We develop a three-stage training pipeline that progressively enhances the model's capabilities through imitation learning, self-exploration via rejection sampling, and self-correction through reflection tuning. The evaluation shows that our model significantly outperforms those advanced visual reasoning models, e.g., it exceeds OpenAI o1, o3-mini, and Claude-3.7 by +9\%, 24\%, and +13\%. Analysis reveals our model exhibits fewer repeated searches and logical inconsistencies, with particular advantages in complex long-horizon tasks. Real-world environments also show our superiority while exhibiting fewer repeated searches and logical inconsistency cases.

Fine-tuning large language models (LLMs) via federated learning, i.e., FedLLM, has been proposed to adapt LLMs for various downstream applications in a privacy-preserving way. To reduce the fine-tuning costs on resource-constrained devices, FedLoRA is proposed to fine-tune only a small subset of model parameters by integrating low-rank adaptation (LoRA) into FedLLM. However, apart from resource constraints, there is still another critical challenge, i.e., data heterogeneity, severely hindering the implementation of FedLoRA in practical applications. Herein, inspired by the previous group-based federated learning paradigm, we propose a hierarchical FedLoRA framework, termed HierFedLoRA, to address these challenges. Specifically, HierFedLoRA partitions all devices into multiple near-IID groups and adjusts the intra-group aggregation frequency for each group to eliminate the negative effects of non-IID data. Meanwhile, to reduce the computation and communication cost, HierFedLoRA dynamically assigns diverse and suitable fine-tuning depth (i.e., the number of continuous fine-tuning layers from the output) for each group. HierFedLoRA explores jointly optimizing aggregation frequency and depth upon their coupled relationship to better enhance the performance of FedLoRA. Extensive experiments are conducted on a physical platform with 80 commercial devices. The results show that HierFedLoRA improves the final model accuracy by 1.6% to 4.2%, speeding up the fine-tuning process by at least 2.1$\times$, compared to the strong baselines.