Large Language Model
AI-Enhanced Business Process Automation: A Case Study in the Insurance Domain Using Object-Centric Process Mining
Khayatbashi, Shahrzad, Sjölind, Viktor, Granåker, Anders, Jalali, Amin
Recent advancements in Artificial Intelligence (AI), particularly Large Language Models (LLMs), have enhanced organizations' ability to reengineer business processes by automating knowledge-intensive tasks. This automation drives digital transformation, often through gradual transitions that improve process efficiency and effectiveness. To fully assess the impact of such automation, a data-driven analysis approach is needed -- one that examines how traditional and AI-enhanced process variants coexist during this transition. Object-Centric Process Mining (OCPM) has emerged as a valuable method that enables such analysis, yet real-world case studies are still needed to demonstrate its applicability. This paper presents a case study from the insurance sector, where an LLM was deployed in production to automate the identification of claim parts, a task previously performed manually and identified as a bottleneck for scalability. To evaluate this transformation, we apply OCPM to assess the impact of AI-driven automation on process scalability. Our findings indicate that while LLMs significantly enhance operational capacity, they also introduce new process dynamics that require further refinement. This study also demonstrates the practical application of OCPM in a real-world setting, highlighting its advantages and limitations.
Behavioral Generative Agents for Energy Operations
Chen, Cong, Karaduman, Omer, Kuang, Xu
Accurately modeling consumer behavior in energy operations remains challenging due to inherent uncertainties, behavioral complexities, and limited empirical data. This paper introduces a novel approach leveraging generative agents--artificial agents powered by large language models--to realistically simulate customer decision-making in dynamic energy operations. We demonstrate that these agents behave more optimally and rationally in simpler market scenarios, while their performance becomes more variable and suboptimal as task complexity rises. Furthermore, the agents exhibit heterogeneous customer preferences, consistently maintaining distinct, persona-driven reasoning patterns. Our findings highlight the potential value of integrating generative agents into energy management simulations to improve the design and effectiveness of energy policies and incentive programs.
Synthetic Socratic Debates: Examining Persona Effects on Moral Decision and Persuasion Dynamics
Liu, Jiarui, Song, Yueqi, Xiao, Yunze, Zheng, Mingqian, Tjuatja, Lindia, Borg, Jana Schaich, Diab, Mona, Sap, Maarten
As large language models (LLMs) are increasingly used in morally sensitive domains, it is crucial to understand how persona traits affect their moral reasoning and persuasive behavior. We present the first large-scale study of multi-dimensional persona effects in AI-AI debates over real-world moral dilemmas. Using a 6-dimensional persona space (age, gender, country, class, ideology, and personality), we simulate structured debates between AI agents over 131 relationship-based cases. Our results show that personas affect initial moral stances and debate outcomes, with political ideology and personality traits exerting the strongest influence. Persuasive success varies across traits, with liberal and open personalities reaching higher consensus and win rates. While logit-based confidence grows during debates, emotional and credibility-based appeals diminish, indicating more tempered argumentation over time. These trends mirror findings from psychology and cultural studies, reinforcing the need for persona-aware evaluation frameworks for AI moral reasoning.
RealFactBench: A Benchmark for Evaluating Large Language Models in Real-World Fact-Checking
Yang, Shuo, Dai, Yuqin, Wang, Guoqing, Zheng, Xinran, Xu, Jinfeng, Li, Jinze, Ying, Zhenzhe, Wang, Weiqiang, Ngai, Edith C. H.
Large Language Models (LLMs) hold significant potential for advancing fact-checking by leveraging their capabilities in reasoning, evidence retrieval, and explanation generation. However, existing benchmarks fail to comprehensively evaluate LLMs and Multimodal Large Language Models (MLLMs) in realistic misinformation scenarios. To bridge this gap, we introduce RealFactBench, a comprehensive benchmark designed to assess the fact-checking capabilities of LLMs and MLLMs across diverse real-world tasks, including Knowledge Validation, Rumor Detection, and Event Verification. RealFactBench consists of 6K high-quality claims drawn from authoritative sources, encompassing multimodal content and diverse domains. Our evaluation framework further introduces the Unknown Rate (UnR) metric, enabling a more nuanced assessment of models' ability to handle uncertainty and balance between over-conservatism and over-confidence. Extensive experiments on 7 representative LLMs and 4 MLLMs reveal their limitations in real-world fact-checking and offer valuable insights for further research. RealFactBench is publicly available at https://github.com/kalendsyang/RealFactBench.git.
DinoCompanion: An Attachment-Theory Informed Multimodal Robot for Emotionally Responsive Child-AI Interaction
Wang, Boyang, Song, Yuhao, Cao, Jinyuan, Yu, Peng, Guo, Hongcheng, Li, Zhoujun
Children's emotional development fundamentally relies on secure attachment relationships, yet current AI companions lack the theoretical foundation to provide developmentally appropriate emotional support. We introduce DinoCompanion, the first attachment-theory-grounded multimodal robot for emotionally responsive child-AI interaction. We address three critical challenges in child-AI systems: the absence of developmentally-informed AI architectures, the need to balance engagement with safety, and the lack of standardized evaluation frameworks for attachment-based capabilities. Our contributions include: (i) a multimodal dataset of 128 caregiver-child dyads containing 125,382 annotated clips with paired preference-risk labels, (ii) CARPO (Child-Aware Risk-calibrated Preference Optimization), a novel training objective that maximizes engagement while applying epistemic-uncertainty-weighted risk penalties, and (iii) AttachSecure-Bench, a comprehensive evaluation benchmark covering ten attachment-centric competencies with strong expert consensus (\k{appa}=0.81). DinoCompanion achieves state-of-the-art performance (57.15%), outperforming GPT-4o (50.29%) and Claude-3.7-Sonnet (53.43%), with exceptional secure base behaviors (72.99%, approaching human expert levels of 78.4%) and superior attachment risk detection (69.73%). Ablations validate the critical importance of multimodal fusion, uncertainty-aware risk modeling, and hierarchical memory for coherent, emotionally attuned interactions.
TagRouter: Learning Route to LLMs through Tags for Open-Domain Text Generation Tasks
Chen, Zhou, Wei, Zhiqiang, Bai, Yuqi, Xiong, Xue, Wu, Jianmin
Model routing allocates queries to the suitable model, improving system performance while reducing costs. However, existing routing methods face practical limitations that hinder scalability in large-scale applications and struggle to keep up with the rapid growth of the large language model (LLM) ecosystem. To tackle these challenges, we propose TagRouter, a training-free model routing method designed to optimize the synergy among multiple LLMs for open-domain text generation tasks. Experimental results demonstrate that TagRouter outperforms 13 baseline methods, increasing the accept rate of system by 6.15% and reducing costs by 17.20%, achieving optimal cost-efficiency. Our findings provides the LLM community with an efficient and scalable solution for model ensembling, offering users an evolvable "super model."
Information Suppression in Large Language Models: Auditing, Quantifying, and Characterizing Censorship in DeepSeek
Qiu, Peiran, Zhou, Siyi, Ferrara, Emilio
This study examines information suppression mechanisms in DeepSeek, an open-source large language model (LLM) developed in China. We propose an auditing framework and use it to analyze the model's responses to 646 politically sensitive prompts by comparing its final output with intermediate chain-of-thought (CoT) reasoning. Our audit unveils evidence of semantic-level information suppression in DeepSeek: sensitive content often appears within the model's internal reasoning but is omitted or rephrased in the final output. Specifically, DeepSeek suppresses references to transparency, government accountability, and civic mobilization, while occasionally amplifying language aligned with state propaganda. This study underscores the need for systematic auditing of alignment, content moderation, information suppression, and censorship practices implemented into widely-adopted AI models, to ensure transparency, accountability, and equitable access to unbiased information obtained by means of these systems.
Google's Gemini AI can summarize Drive PDFs and Forms responses soon
When you purchase through links in our articles, we may earn a small commission. Google's Gemini AI can summarize Drive PDFs and Forms responses soon The new AI features are coming to Drive and Forms in June and July, respectively. In a recent announcement post on the Google Workspace Updates blog, Google announced that it's continuing to integrate its AI assistant Gemini into Workspace with new features for Drive and Forms. In Google Drive, PDFs now get automatic summaries that show key points and suggested actions right in the sidebar. The feature supports over 20 different languages and it's being rolled out now.
The Download: how AI can improve a city, and inside OpenAI's empire
Bright LEDs could spell the end of dark skies Scientists have known for years that light pollution is growing and can harm both humans and wildlife. In people, increased exposure to light at night disrupts sleep cycles and has been linked to cancer and cardiovascular disease, while wildlife suffers from interruption to their reproductive patterns, and increased danger. Astronomers, policymakers, and lighting professionals are all working to find ways to reduce light pollution. Many of them advocate installing light-emitting diodes, or LEDs, in outdoor fixtures such as city streetlights, mainly for their ability to direct light to a targeted area. But the high initial investment and durability of modern LEDs mean cities need to get the transition right the first time or potentially face decades of consequences.
LLM-as-a-Fuzzy-Judge: Fine-Tuning Large Language Models as a Clinical Evaluation Judge with Fuzzy Logic
Zheng, Weibing, Turner, Laurah, Kropczynski, Jess, Ozer, Murat, Nguyen, Tri, Halse, Shane
Clinical communication skills are critical in medical education, and practicing and assessing clinical communication skills on a scale is challenging. Although LLM-powered clinical scenario simulations have shown promise in enhancing medical students' clinical practice, providing automated and scalable clinical evaluation that follows nuanced physician judgment is difficult. This paper combines fuzzy logic and Large Language Model (LLM) and proposes LLM-as-a-Fuzzy-Judge to address the challenge of aligning the automated evaluation of medical students' clinical skills with subjective physicians' preferences. LLM-as-a-Fuzzy-Judge is an approach that LLM is fine-tuned to evaluate medical students' utterances within student-AI patient conversation scripts based on human annotations from four fuzzy sets, including Professionalism, Medical Relevance, Ethical Behavior, and Contextual Distraction. The methodology of this paper started from data collection from the LLM-powered medical education system, data annotation based on multidimensional fuzzy sets, followed by prompt engineering and the supervised fine-tuning (SFT) of the pre-trained LLMs using these human annotations. The results show that the LLM-as-a-Fuzzy-Judge achieves over 80\% accuracy, with major criteria items over 90\%, effectively leveraging fuzzy logic and LLM as a solution to deliver interpretable, human-aligned assessment. This work suggests the viability of leveraging fuzzy logic and LLM to align with human preferences, advances automated evaluation in medical education, and supports more robust assessment and judgment practices. The GitHub repository of this work is available at https://github.com/2sigmaEdTech/LLMAsAJudge