Sentiment analysis has benefited from the availability of lexicons and benchmark datasets created over decades of research. However, its applications to the real world are a driving force for research in SA. This chapter describes some of these applications and related challenges in real-life scenarios. In this chapter, we focus on five applications of SA: health, social policy, e-commerce, digital humanities and other areas of NLP. This chapter is intended to equip an NLP researcher with the `what', `why' and `how' of applications of SA: what is the application about, why it is important and challenging and how current research in SA deals with the application. We note that, while the use of deep learning techniques is a popular paradigm that spans these applications, challenges around privacy and selection bias of datasets is a recurring theme across several applications.

Extraction of sentiment signals from news text, stock message boards, and business reports, for stock movement prediction, has been a rising field of interest in finance. Building upon past literature, the most recent works attempt to better capture sentiment from sentences with complex syntactic structures by introducing aspect-level sentiment classification (ASC). Despite the growing interest, however, fine-grained sentiment analysis has not been fully explored in non-English literature due to the shortage of annotated finance-specific data. Accordingly, it is necessary for non-English languages to leverage datasets and pre-trained language models (PLM) of different domains, languages, and tasks to best their performance. To facilitate finance-specific ASC research in the Korean language, we build KorFinASC, a Korean aspect-level sentiment classification dataset for finance consisting of 12,613 human-annotated samples, and explore methods of intermediate transfer learning. Our experiments indicate that past research has been ignorant towards the potentially wrong knowledge of financial entities encoded during the training phase, which has overestimated the predictive power of PLMs. In our work, we use the term "non-stationary knowledge'' to refer to information that was previously correct but is likely to change, and present "TGT-Masking'', a novel masking pattern to restrict PLMs from speculating knowledge of the kind. Finally, through a series of transfer learning with TGT-Masking applied we improve 22.63% of classification accuracy compared to standalone models on KorFinASC.

Artificial Intelligence (AI) is a fast-growing area of study that stretching its presence to many business and research domains. Machine learning, deep learning, and natural language processing (NLP) are subsets of AI to tackle different areas of data processing and modelling. This review article presents an overview of AI impact on education outlining with current opportunities. In the education domain, student feedback data is crucial to uncover the merits and demerits of existing services provided to students. AI can assist in identifying the areas of improvement in educational infrastructure, learning management systems, teaching practices and study environment. NLP techniques play a vital role in analyzing student feedback in textual format. This research focuses on existing NLP methodologies and applications that could be adapted to educational domain applications like sentiment annotations, entity annotations, text summarization, and topic modelling. Trends and challenges in adopting NLP in education were reviewed and explored. Contextbased challenges in NLP like sarcasm, domain-specific language, ambiguity, and aspect-based sentiment analysis are explained with existing methodologies to overcome them. Research community approaches to extract the semantic meaning of emoticons and special characters in feedback which conveys user opinion and challenges in adopting NLP in education are explored.

This paper proposes a novel lexicon-based unsupervised sentimental analysis method to measure the $``\textit{hope}"$ and $``\textit{fear}"$ for the 2022 Ukrainian-Russian Conflict. $\textit{Reddit.com}$ is utilised as the main source of human reactions to daily events during nearly the first three months of the conflict. The top 50 $``hot"$ posts of six different subreddits about Ukraine and news (Ukraine, worldnews, Ukraina, UkrainianConflict, UkraineWarVideoReport, UkraineWarReports) and their relative comments are scraped and a data set is created. On this corpus, multiple analyses such as (1) public interest, (2) hope/fear score, (3) stock price interaction are employed. We promote using a dictionary approach, which scores the hopefulness of every submitted user post. The Latent Dirichlet Allocation (LDA) algorithm of topic modelling is also utilised to understand the main issues raised by users and what are the key talking points. Experimental analysis shows that the hope strongly decreases after the symbolic and strategic losses of Azovstal (Mariupol) and Severodonetsk. Spikes in hope/fear, both positives and negatives, are present after important battles, but also some non-military events, such as Eurovision and football games.

English is the international standard of social research, but scholars are increasingly conscious of their responsibility to meet the need for scholarly insight into communication processes globally. This tension is as true in computational methods as any other area, with revolutionary advances in the tools for English language texts leaving most other languages far behind. In this paper, we aim to leverage those very advances to demonstrate that multi-language analysis is currently accessible to all computational scholars. We show that English-trained measures computed after translation to English have adequate-to-excellent accuracy compared to source-language measures computed on original texts. We show this for three major analytics -- sentiment analysis, topic analysis, and word embeddings -- over 16 languages, including Spanish, Chinese, Hindi, and Arabic. We validate this claim by comparing predictions on original language tweets and their backtranslations: double translations from their source language to English and back to the source language. Overall, our results suggest that Google Translate, a simple and widely accessible tool, is effective in preserving semantic content across languages and methods. Modern machine translation can thus help computational scholars make more inclusive and general claims about human communication.

Open Information Extraction models have shown promising results with sufficient supervision. However, these models face a fundamental challenge that the syntactic distribution of training data is partially observable in comparison to the real world. In this paper, we propose a syntactically robust training framework that enables models to be trained on a syntactic-abundant distribution based on diverse paraphrase generation. To tackle the intrinsic problem of knowledge deformation of paraphrasing, two algorithms based on semantic similarity matching and syntactic tree walking are used to restore the expressionally transformed knowledge. The training framework can be generally applied to other syntactic partial observable domains. Based on the proposed framework, we build a new evaluation set called CaRB-AutoPara, a syntactically diverse dataset consistent with the real-world setting for validating the robustness of the models. Experiments including a thorough analysis show that the performance of the model degrades with the increase of the difference in syntactic distribution, while our framework gives a robust boundary. The source code is publicly available at https://github.com/qijimrc/RobustOIE.

Machine learning enables the development of new, supplemental, and empowering tools that can either expand existing technologies or invent new ones. In education, space exists for a tool that supports generic student course review formats to organize and recapitulate students' views on the pedagogical practices to which they are exposed. Often, student opinions are gathered with a general comment section that solicits their feelings towards their courses without polling specifics about course contents. Herein, we show a novel approach to summarizing and organizing students' opinions via analyzing their sentiment towards a course as a function of the language/vocabulary used to convey their opinions about a class and its contents. This analysis is derived from their responses to a general comment section encountered at the end of post-course review surveys. This analysis, accomplished with Python, LaTeX, and Google's Natural Language API, allows for the conversion of unstructured text data into both general and topic-specific sub-reports that convey students' views in a unique, novel way.

So, apparently using MS Excel for text data is a thing, because there are add-ons you can install that create word counts and word clouds and can apparently even perform sentiment analysis. However, I honestly do not know why someone would do that if free and less awkward tools exist -- like Python. I have outlined in a previous article, that many people are reluctant to pick up coding because they believe that it is difficult and in-depth math knowledge is required. If you can write long and awkward functions in Excel, let me reassure you that Python is way easier and more intuitive. Besides, there exist various Python libraries for natural language processing (NLP) with a huge plethora of in-built functions that will do the heavy lifting for you.

Covid-19 has spread across the world and several vaccines have been developed to counter its surge. To identify the correct sentiments associated with the vaccines from social media posts, we fine-tune various state-of-the-art pre-trained transformer models on tweets associated with Covid-19 vaccines. Specifically, we use the recently introduced state-of-the-art pre-trained transformer models RoBERTa, XLNet and BERT, and the domain-specific transformer models CT-BERT and BERTweet that are pre-trained on Covid-19 tweets. We further explore the option of text augmentation by oversampling using Language Model based Oversampling Technique (LMOTE) to improve the accuracies of these models, specifically, for small sample datasets where there is an imbalanced class distribution among the positive, negative and neutral sentiment classes. Our results summarize our findings on the suitability of text oversampling for imbalanced small sample datasets that are used to fine-tune state-of-the-art pre-trained transformer models, and the utility of domain-specific transformer models for the classification task.

An accurate and detailed account of patient medications, including medication changes within the patient timeline, is essential for healthcare providers to provide appropriate patient care. Healthcare providers or the patients themselves may initiate changes to patient medication. Medication changes take many forms, including prescribed medication and associated dosage modification. These changes provide information about the overall health of the patient and the rationale that led to the current care. Future care can then build on the resulting state of the patient. This work explores the automatic extraction of medication change information from free-text clinical notes. The Contextual Medication Event Dataset (CMED) is a corpus of clinical notes with annotations that characterize medication changes through multiple change-related attributes, including the type of change (start, stop, increase, etc.), initiator of the change, temporality, change likelihood, and negation. Using CMED, we identify medication mentions in clinical text and propose three novel high-performing BERT-based systems that resolve the annotated medication change characteristics. We demonstrate that our proposed systems improve medication change classification performance over the initial work exploring CMED.