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This paper presents a robust solution to the Memotion 3.0 Shared Task. The goal of this task is to classify the emotion and the corresponding intensity expressed by memes, which are usually in the form of images with short captions on social media. Understanding the multi-modal features of the given memes will be the key to solving the task. In this work, we use CLIP to extract aligned image-text features and propose a novel meme sentiment analysis framework, consisting of a Cooperative Teaching Model (CTM) for Task A and a Cascaded Emotion Classifier (CEC) for Tasks B&C. CTM is based on the idea of knowledge distillation, and can better predict the sentiment of a given meme in Task A; CEC can leverage the emotion intensity suggestion from the prediction of Task C to classify the emotion more precisely in Task B. Experiments show that we achieved the 2nd place ranking for both Task A and Task B and the 4th place ranking for Task C, with weighted F1-scores of 0.342, 0.784, and 0.535 respectively. The results show the robustness and effectiveness of our framework. Our code is released at github.

The new era of technology has brought us to the point where it is convenient for people to share their opinions over an abundance of platforms. These platforms have a provision for the users to express themselves in multiple forms of representations, including text, images, videos, and audio. This, however, makes it difficult for users to obtain all the key information about a topic, making the task of automatic multi-modal summarization (MMS) essential. In this paper, we present a comprehensive survey of the existing research in the area of MMS, covering various modalities like text, image, audio, and video. Apart from highlighting the different evaluation metrics and datasets used for the MMS task, our work also discusses the current challenges and future directions in this field.

Social media, as a means for computer-mediated communication, has been extensively used to study the sentiment expressed by users around events or topics. There is however a gap in the longitudinal study of how sentiment evolved in social media over the years. To fill this gap, we develop TM-Senti, a new large-scale, distantly supervised Twitter sentiment dataset with over 184 million tweets and covering a time period of over seven years. We describe and assess our methodology to put together a large-scale, emoticon- and emoji-based labelled sentiment analysis dataset, along with an analysis of the resulting dataset. Our analysis highlights interesting temporal changes, among others in the increasing use of emojis over emoticons. We publicly release the dataset for further research in tasks including sentiment analysis and text classification of tweets. The dataset can be fully rehydrated including tweet metadata and without missing tweets thanks to the archive of tweets publicly available on the Internet Archive, which the dataset is based on.

Massive knowledge graphs like Wikidata attempt to capture world knowledge about multiple entities. Recent approaches concentrate on automatically enriching these KGs from text. However a lot of information present in the form of natural text in low resource languages is often missed out. Cross Lingual Information Extraction aims at extracting factual information in the form of English triples from low resource Indian Language text. Despite its massive potential, progress made on this task is lagging when compared to Monolingual Information Extraction. In this paper, we propose the task of Cross Lingual Fact Extraction(CLFE) from text and devise an end-to-end generative approach for the same which achieves an overall F1 score of 77.46.

Sentiment analysis AKA opinion mining is one of the most widely used NLP applications to identify human intentions from their reviews. In the education sector, opinion mining is used to listen to student opinions and enhance their learning-teaching practices pedagogically. With advancements in sentiment annotation techniques and AI methodologies, student comments can be labelled with their sentiment orientation without much human intervention. In this review article, (1) we consider the role of emotional analysis in education from four levels: document level, sentence level, entity level, and aspect level, (2) sentiment annotation techniques including lexicon-based and corpus-based approaches for unsupervised annotations are explored, (3) the role of AI in sentiment analysis with methodologies like machine learning, deep learning, and transformers are discussed, (4) the impact of sentiment analysis on educational procedures to enhance pedagogy, decision-making, and evaluation are presented. Educational institutions have been widely invested to build sentiment analysis tools and process their student feedback to draw their opinions and insights. Applications built on sentiment analysis of student feedback are reviewed in this study. Challenges in sentiment analysis like multi-polarity, polysemous, negation words, and opinion spam detection are explored and their trends in the research space are discussed. The future directions of sentiment analysis in education are discussed.

Words play a central role in how we express ourselves. Lexicons of word-emotion associations are widely used in research and real-world applications for sentiment analysis, tracking emotions associated with products and policies, studying health disorders, tracking emotional arcs of stories, and so on. However, inappropriate and incorrect use of these lexicons can lead to not just sub-optimal results, but also inferences that are directly harmful to people. This paper brings together ideas from Affective Computing and AI Ethics to present, some of the practical and ethical considerations involved in the creation and use of emotion lexicons -- best practices. The goal is to provide a comprehensive set of relevant considerations, so that readers (especially those new to work with emotions) can find relevant information in one place. We hope this work will facilitate more thoughtfulness when one is deciding on what emotions to work on, how to create an emotion lexicon, how to use an emotion lexicon, how to draw meaningful inferences, and how to judge success.

A key challenge for Emotion Recognition in Conversations (ERC) is to distinguish semantically similar emotions. Some works utilise Supervised Contrastive Learning (SCL) which uses categorical emotion labels as supervision signals and contrasts in high-dimensional semantic space. However, categorical labels fail to provide quantitative information between emotions. ERC is also not equally dependent on all embedded features in the semantic space, which makes the high-dimensional SCL inefficient. To address these issues, we propose a novel low-dimensional Supervised Cluster-level Contrastive Learning (SCCL) method, which first reduces the high-dimensional SCL space to a three-dimensional affect representation space Valence-Arousal-Dominance (VAD), then performs cluster-level contrastive learning to incorporate measurable emotion prototypes. To help modelling the dialogue and enriching the context, we leverage the pre-trained knowledge adapters to infuse linguistic and factual knowledge. Experiments show that our method achieves new state-of-the-art results with 69.81% on IEMOCAP, 65.7% on MELD, and 62.51% on DailyDialog datasets. The analysis also proves that the VAD space is not only suitable for ERC but also interpretable, with VAD prototypes enhancing its performance and stabilising the training of SCCL. In addition, the pre-trained knowledge adapters benefit the performance of the utterance encoder and SCCL. Our code is available at: https://github.com/SteveKGYang/SCCL

AI-Powered Solutions for Patient sentiment analysis system to improve the patient experience. Currently, the client is using generic Google NLP. We are based out of the USA in Austin, Dallas, Los Angeles, Miami, and New york.

This chapter presents a practical guide for conducting Sentiment Analysis using Natural Language Processing (NLP) techniques in the domain of tick-borne disease text. The aim is to demonstrate the process of how the presence of bias in the discourse surrounding chronic manifestations of the disease can be evaluated. The goal is to use a dataset of 5643 abstracts collected from scientific journals on the topic of chronic Lyme disease to demonstrate using Python, the steps for conducting sentiment analysis using pre-trained language models and the process of validating the preliminary results using both interpretable machine learning tools, as well as a novel methodology of using emerging state-of-the-art large language models like ChatGPT. This serves as a useful resource for researchers and practitioners interested in using NLP techniques for sentiment analysis in the medical domain.