Recent advances in multimodal pre-trained models have significantly improved information extraction from visually-rich documents (VrDs), in which named entity recognition (NER) is treated as a sequence-labeling task of predicting the BIO entity tags for tokens, following the typical setting of NLP. However, BIO-tagging scheme relies on the correct order of model inputs, which is not guaranteed in real-world NER on scanned VrDs where text are recognized and arranged by OCR systems. Such reading order issue hinders the accurate marking of entities by BIO-tagging scheme, making it impossible for sequence-labeling methods to predict correct named entities. To address the reading order issue, we introduce Token Path Prediction (TPP), a simple prediction head to predict entity mentions as token sequences within documents. Alternative to token classification, TPP models the document layout as a complete directed graph of tokens, and predicts token paths within the graph as entities. For better evaluation of VrD-NER systems, we also propose two revised benchmark datasets of NER on scanned documents which can reflect real-world scenarios. Experiment results demonstrate the effectiveness of our method, and suggest its potential to be a universal solution to various information extraction tasks on documents.

Open Information Extraction (OIE) aims to extract objective structured knowledge from natural texts, which has attracted growing attention to build dedicated models with human experience. As the large language models (LLMs) have exhibited remarkable in-context learning capabilities, a question arises as to whether the task of OIE can be effectively tackled with this paradigm? In this paper, we explore solving the OIE problem by constructing an appropriate reasoning environment for LLMs. Specifically, we first propose a method to effectively estimate the discrepancy of syntactic distribution between a LLM and test samples, which can serve as correlation evidence for preparing positive demonstrations. Upon the evidence, we introduce a simple yet effective mechanism to establish the reasoning environment for LLMs on specific tasks. Without bells and whistles, experimental results on the standard CaRB benchmark demonstrate that our $6$-shot approach outperforms state-of-the-art supervised method, achieving an $55.3$ $F_1$ score. Further experiments on TACRED and ACE05 show that our method can naturally generalize to other information extraction tasks, resulting in improvements of $5.7$ and $6.8$ $F_1$ scores, respectively.

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer decisions. These comments create a valuable source that may be used to measure satisfaction related to products or services. Sentiment analysis is the task of identifying opinions expressed in such text fragments. In this work, we develop two methods that combine different types of word vectors to learn and estimate polarity of reviews. We develop average review vectors from word vectors and add weights to this review vectors using word frequencies in positive and negative sensitivity-tagged reviews. We applied the methods to several datasets from different domains that are used as standard benchmarks for sentiment analysis. We ensemble the techniques with each other and existing methods, and we make a comparison with the approaches in the literature. The results show that the performances of our approaches outperform the state-of-the-art success rates.

This paper presents a novel approach for explainability in financial analysis by deriving financially-explainable statistical relationships through aspect-based sentiment analysis, Pearson correlation, Granger causality & uncertainty coefficient. The proposed methodology involves constructing an aspect list from financial literature and applying aspect-based sentiment analysis on social media text to compute sentiment scores for each aspect. Pearson correlation is then applied to uncover financially explainable relationships between aspect sentiment scores and stock prices. Findings for derived relationships are made robust by applying Granger causality to determine the forecasting ability of each aspect sentiment score for stock prices. Finally, an added layer of interpretability is added by evaluating uncertainty coefficient scores between aspect sentiment scores and stock prices. This allows us to determine the aspects whose sentiment scores are most statistically significant for stock prices. Relative to other methods, our approach provides a more informative and accurate understanding of the relationship between sentiment analysis and stock prices. Specifically, this methodology enables an interpretation of the statistical relationship between aspect-based sentiment scores and stock prices, which offers explainability to AI-driven financial decision-making.

Continual learning (CL) has two main objectives: preventing catastrophic forgetting (CF) and encouraging knowledge transfer (KT). The existing literature mainly focused on overcoming CF. Some work has also been done on KT when the tasks are similar. To our knowledge, only one method has been proposed to learn a sequence of mixed tasks. However, these techniques still suffer from CF and/or limited KT. This paper proposes a new CL method to achieve both. It overcomes CF by isolating the knowledge of each task via discovering a subnetwork for it. A soft-masking mechanism is also proposed to preserve the previous knowledge and to enable the new task to leverage the past knowledge to achieve KT. Experiments using classification, generation, information extraction, and their mixture (i.e., heterogeneous tasks) show that the proposed method consistently outperforms strong baselines.

The term emotion analysis in text subsumes various natural language processing tasks which have in common the goal to enable computers to understand emotions. Most popular is emotion classification in which one or multiple emotions are assigned to a predefined textual unit. While such setting is appropriate for identifying the reader's or author's emotion, emotion role labeling adds the perspective of mentioned entities and extracts text spans that correspond to the emotion cause. The underlying emotion theories agree on one important point; that an emotion is caused by some internal or external event and comprises several subcomponents, including the subjective feeling and a cognitive evaluation. We therefore argue that emotions and events are related in two ways. (1) Emotions are events; and this perspective is the fundament in natural language processing for emotion role labeling. (2) Emotions are caused by events; a perspective that is made explicit with research how to incorporate psychological appraisal theories in NLP models to interpret events. These two research directions, role labeling and (event-focused) emotion classification, have by and large been tackled separately. In this paper, we contextualize both perspectives and discuss open research questions.

Researchers commonly perform sentiment analysis on large collections of short texts like tweets, Reddit posts or newspaper headlines that are all focused on a specific topic, theme or event. Usually, general purpose sentiment analysis methods are used which perform well on average but miss the variation in meaning that happens across different contexts, for example, the word "active" has a very different intention and valence in the phrase "active lifestyle" versus "active volcano". This work presents a new approach, CIDER (Context Informed Dictionary and sEntiment Reasoner), which performs context sensitive sentiment analysis, where the valence of sentiment laden terms is inferred from the whole corpus before being used to score the individual texts. In this paper we detail the CIDER algorithm and demonstrate that it outperforms state-of-the-art generalist sentiment analysis on a large collection of tweets about the weather. We have made our implementation of CIDER available as a python package: https://pypi.org/project/ciderpolarity/.

Product attribute value extraction plays an important role for many real-world applications in e-Commerce such as product search and recommendation. Previous methods treat it as a sequence labeling task that needs more annotation for position of values in the product text. This limits their application to real-world scenario in which only attribute values are weakly-annotated for each product without their position. Moreover, these methods only use product text (i.e., product title and description) and do not consider the semantic connection between the multiple attribute values of a given product and its text, which can help attribute value extraction. In this paper, we reformulate this task as a multi-label classification task that can be applied for real-world scenario in which only annotation of attribute values is available to train models (i.e., annotation of positional information of attribute values is not available). We propose a classification model with semantic matching and negative label sampling for attribute value extraction. Semantic matching aims to capture semantic interactions between attribute values of a given product and its text. Negative label sampling aims to enhance the model's ability of distinguishing similar values belonging to the same attribute. Experimental results on three subsets of a large real-world e-Commerce dataset demonstrate the effectiveness and superiority of our proposed model.

Traditional methods of collecting user feedback through transit surveys are often time-consuming, resource intensive, and costly. In this paper, we propose a novel NLP-based framework that harnesses the vast, abundant, and inexpensive data available on social media platforms like Twitter to understand users' perceptions of various service issues. Twitter, being a microblogging platform, hosts a wealth of real-time user-generated content that often includes valuable feedback and opinions on various products, services, and experiences. The proposed framework streamlines the process of gathering and analyzing user feedback without the need for costly and time-consuming user feedback surveys using two techniques. First, it utilizes few-shot learning for tweet classification within predefined categories, allowing effective identification of the issues described in tweets. It then employs a lexicon-based sentiment analysis model to assess the intensity and polarity of the tweet sentiments, distinguishing between positive, negative, and neutral tweets. The effectiveness of the framework was validated on a subset of manually labeled Twitter data and was applied to the NYC subway system as a case study. The framework accurately classifies tweets into predefined categories related to safety, reliability, and maintenance of the subway system and effectively measured sentiment intensities within each category. The general findings were corroborated through a comparison with an agency-run customer survey conducted in the same year. The findings highlight the effectiveness of the proposed framework in gauging user feedback through inexpensive social media data to understand the pain points of the transit system and plan for targeted improvements.

Aspect-based sentiment analysis (ABSA) is a widely studied topic, most often trained through supervision from human annotations of opinionated texts. These fine-grained annotations include identifying aspects towards which a user expresses their sentiment, and their associated polarities (aspect-based sentiments). Such fine-grained annotations can be expensive and often infeasible to obtain in real-world settings. There is, however, an abundance of scenarios where user-generated text contains an overall sentiment, such as a rating of 1-5 in user reviews or user-generated feedback, which may be leveraged for this task. In this paper, we propose a VAE-based topic modeling approach that performs ABSA using document-level supervision and without requiring fine-grained labels for either aspects or sentiments. Our approach allows for the detection of multiple aspects in a document, thereby allowing for the possibility of reasoning about how sentiment expressed through multiple aspects comes together to form an observable overall document-level sentiment. We demonstrate results on two benchmark datasets from two different domains, significantly outperforming a state-of-the-art baseline.