Sentiment analysis is a well-established natural language processing task, with sentiment polarity classification being one of its most popular and representative tasks. However, despite the success of pre-trained language models in this area, they often fall short of capturing the broader complexities of sentiment analysis. To address this issue, we propose a new task called Sentiment and Opinion Understanding of Language (SOUL). SOUL aims to evaluate sentiment understanding through two subtasks: Review Comprehension (RC) and Justification Generation (JG). RC seeks to validate statements that focus on subjective information based on a review text, while JG requires models to provide explanations for their sentiment predictions. To enable comprehensive evaluation, we annotate a new dataset comprising 15,028 statements from 3,638 reviews. Experimental results indicate that SOUL is a challenging task for both small and large language models, with a performance gap of up to 27% when compared to human performance. Furthermore, evaluations conducted with both human experts and GPT-4 highlight the limitations of the small language model in generating reasoning-based justifications. These findings underscore the challenging nature of the SOUL task for existing models, emphasizing the need for further advancements in sentiment analysis to address its complexities. The new dataset and code are available at https://github.com/DAMO-NLP-SG/SOUL.

In recent years, the extraction of opinions and information from user-generated text has attracted a lot of interest, largely due to the unprecedented volume of content in Social Media. However, social researchers face some issues in adopting cutting-edge tools for these tasks, as they are usually behind commercial APIs, unavailable for other languages than English, or very complex to use for non-experts. To address these issues, we present pysentimiento, a comprehensive multilingual Python toolkit designed for opinion mining and other Social NLP tasks. This open-source library brings state-of-the-art models for Spanish, English, Italian, and Portuguese in an easy-to-use Python library, allowing researchers to leverage these techniques. We present a comprehensive assessment of performance for several pre-trained language models across a variety of tasks, languages, and datasets, including an evaluation of fairness in the results.

We present an overview of the BLP Sentiment Shared Task, organized as part of the inaugural BLP 2023 workshop, co-located with EMNLP 2023. The task is defined as the detection of sentiment in a given piece of social media text. This task attracted interest from 71 participants, among whom 29 and 30 teams submitted systems during the development and evaluation phases, respectively. In total, participants submitted 597 runs. However, a total of 15 teams submitted system description papers. The range of approaches in the submitted systems spans from classical machine learning models, fine-tuning pre-trained models, to leveraging Large Language Model (LLMs) in zero- and few-shot settings. In this paper, we provide a detailed account of the task setup, including dataset development and evaluation setup. Additionally, we provide a brief overview of the systems submitted by the participants. All datasets and evaluation scripts from the shared task have been made publicly available for the research community, to foster further research in this domain

Key information extraction (KIE) from scanned documents has gained increasing attention because of its applications in various domains. Although promising results have been achieved by some recent KIE approaches, they are usually built based on discriminative models, which lack the ability to handle optical character recognition (OCR) errors and require laborious token-level labelling. In this paper, we propose a novel generative end-to-end model, named GenKIE, to address the KIE task. GenKIE is a sequence-to-sequence multimodal generative model that utilizes multimodal encoders to embed visual, layout and textual features and a decoder to generate the desired output. Well-designed prompts are leveraged to incorporate the label semantics as the weakly supervised signals and entice the generation of the key information. One notable advantage of the generative model is that it enables automatic correction of OCR errors. Besides, token-level granular annotation is not required. Extensive experiments on multiple public real-world datasets show that GenKIE effectively generalizes over different types of documents and achieves state-of-the-art results. Our experiments also validate the model's robustness against OCR errors, making GenKIE highly applicable in real-world scenarios.

Large language models with instruction-following capabilities open the door to a wider group of users. However, when it comes to information extraction - a classic task in natural language processing - most task-specific systems cannot align well with long-tail ad hoc extraction use cases for non-expert users. To address this, we propose a novel paradigm, termed On-Demand Information Extraction, to fulfill the personalized demands of real-world users. Our task aims to follow the instructions to extract the desired content from the associated text and present it in a structured tabular format. The table headers can either be user-specified or inferred contextually by the model. To facilitate research in this emerging area, we present a benchmark named InstructIE, inclusive of both automatically generated training data, as well as the human-annotated test set. Building on InstructIE, we further develop an On-Demand Information Extractor, ODIE. Comprehensive evaluations on our benchmark reveal that ODIE substantially outperforms the existing open-source models of similar size. Our code and dataset are released on https://github.com/yzjiao/On-Demand-IE.

The robustness to distribution changes ensures that NLP models can be successfully applied in the realistic world, especially for information extraction tasks. However, most prior evaluation benchmarks have been devoted to validating pairwise matching correctness, ignoring the crucial measurement of robustness. In this paper, we present the first benchmark that simulates the evaluation of open information extraction models in the real world, where the syntactic and expressive distributions under the same knowledge meaning may drift variously. We design and annotate a large-scale testbed in which each example is a knowledge-invariant clique that consists of sentences with structured knowledge of the same meaning but with different syntactic and expressive forms. By further elaborating the robustness metric, a model is judged to be robust if its performance is consistently accurate on the overall cliques. We perform experiments on typical models published in the last decade as well as a popular large language model, the results show that the existing successful models exhibit a frustrating degradation, with a maximum drop of 23.43 F1 score. Our resources and code are available at https://github.com/qijimrc/ROBUST.

Open Information Extraction (OpenIE) is a fundamental yet challenging task in Natural Language Processing, which involves extracting all triples (subject, predicate, object) from a given sentence. While labeling-based methods have their merits, generation-based techniques offer unique advantages, such as the ability to generate tokens not present in the original sentence. However, these generation-based methods often require a significant amount of training data to learn the task form of OpenIE and substantial training time to overcome slow model convergence due to the order penalty. In this paper, we introduce a novel framework, OK-IE, that ingeniously transforms the task form of OpenIE into the pre-training task form of the T5 model, thereby reducing the need for extensive training data. Furthermore, we introduce an innovative concept of Anchor to control the sequence of model outputs, effectively eliminating the impact of order penalty on model convergence and significantly reducing training time. Experimental results indicate that, compared to previous SOTA methods, OK-IE requires only 1/100 of the training data (900 instances) and 1/120 of the training time (3 minutes) to achieve comparable results.

Multimodal Aspect-based Sentiment Analysis (MABSA) is a fine-grained Sentiment Analysis task, which has attracted growing research interests recently. Existing work mainly utilizes image information to improve the performance of MABSA task. However, most of the studies overestimate the importance of images since there are many noise images unrelated to the text in the dataset, which will have a negative impact on model learning. Although some work attempts to filter low-quality noise images by setting thresholds, relying on thresholds will inevitably filter out a lot of useful image information. Therefore, in this work, we focus on whether the negative impact of noisy images can be reduced without modifying the data. To achieve this goal, we borrow the idea of Curriculum Learning and propose a Multi-grained Multi-curriculum Denoising Framework (M2DF), which can achieve denoising by adjusting the order of training data. Extensive experimental results show that our framework consistently outperforms state-of-the-art work on three sub-tasks of MABSA.

This paper describes our approach to submissions made at Shared Task 2 at BLP Workshop - Sentiment Analysis of Bangla Social Media Posts. Sentiment Analysis is an action research area in the digital age. With the rapid and constant growth of online social media sites and services and the increasing amount of textual data, the application of automatic Sentiment Analysis is on the rise. However, most of the research in this domain is based on the English language. Despite being the world's sixth most widely spoken language, little work has been done in Bangla. This task aims to promote work on Bangla Sentiment Analysis while identifying the polarity of social media content by determining whether the sentiment expressed in the text is Positive, Negative, or Neutral. Our approach consists of experimenting and finetuning various multilingual and pre-trained BERT-based models on our downstream tasks and using a Majority Voting and Weighted ensemble model that outperforms individual baseline model scores. Our system scored 0.711 for the multiclass classification task and scored 10th place among the participants on the leaderboard for the shared task. Our code is available at https://github.com/ptnv-s/RSM-NLP-BLP-Task2 .

Desire is a set of human aspirations and wishes that comprise verbal and cognitive aspects that drive human feelings and behaviors, distinguishing humans from other animals. Understanding human desire has the potential to be one of the most fascinating and challenging research domains. It is tightly coupled with sentiment analysis and emotion recognition tasks. It is beneficial for increasing human-computer interactions, recognizing human emotional intelligence, understanding interpersonal relationships, and making decisions. However, understanding human desire is challenging and under-explored because ways of eliciting desire might be different among humans. The task gets more difficult due to the diverse cultures, countries, and languages. Prior studies overlooked the use of image-text pairwise feature representation, which is crucial for the task of human desire understanding. In this research, we have proposed a unified multimodal transformer-based framework with image-text pair settings to identify human desire, sentiment, and emotion. The core of our proposed method lies in the encoder module, which is built using two state-of-the-art multimodal transformer models. These models allow us to extract diverse features. To effectively extract visual and contextualized embedding features from social media image and text pairs, we conducted joint fine-tuning of two pre-trained multimodal transformer models: Vision-and-Language Transformer (ViLT) and Vision-and-Augmented-Language Transformer (VAuLT). Subsequently, we use an early fusion strategy on these embedding features to obtain combined diverse feature representations of the image-text pair. This consolidation incorporates diverse information about this task, enabling us to robustly perceive the context and image pair from multiple perspectives.