The rising influence of social media platforms in various domains, including tourism, has highlighted the growing need for efficient and automated natural language processing (NLP) approaches to take advantage of this valuable resource. However, the transformation of multilingual, unstructured, and informal texts into structured knowledge often poses significant challenges. In this work, we evaluate and compare few-shot, pattern-exploiting and fine-tuning machine learning techniques on large multilingual language models (LLMs) to establish the best strategy to address the lack of annotated data for 3 common NLP tasks in the tourism domain: (1) Sentiment Analysis, (2) Named Entity Recognition, and (3) Fine-grained Thematic Concept Extraction (linked to a semantic resource). Furthermore, we aim to ascertain the quantity of annotated examples required to achieve good performance in those 3 tasks, addressing a common challenge encountered by NLP researchers in the construction of domain-specific datasets. Extensive experimentation on a newly collected and annotated multilingual (French, English, and Spanish) dataset composed of tourism-related tweets shows that current few-shot learning techniques allow us to obtain competitive results for all three tasks with very little annotation data: 5 tweets per label (15 in total) for Sentiment Analysis, 10% of the tweets for location detection (around 160) and 13% (200 approx.) of the tweets annotated with thematic concepts, a highly fine-grained sequence labeling task based on an inventory of 315 classes. This comparative analysis, grounded in a novel dataset, paves the way for applying NLP to new domain-specific applications, reducing the need for manual annotations and circumventing the complexities of rule-based, ad hoc solutions.

Sentiment analysis (SA) is an emerging field in text mining. It is the process of computationally identifying and categorizing opinions expressed in a piece of text over different social media platforms. Social media plays an essential role in knowing the customer mindset towards a product, services, and the latest market trends. Most organizations depend on the customer's response and feedback to upgrade their offered products and services. SA or opinion mining seems to be a promising research area for various domains. It plays a vital role in analyzing big data generated daily in structured and unstructured formats over the internet. This survey paper defines sentiment and its recent research and development in different domains, including voice, images, videos, and text. The challenges and opportunities of sentiment analysis are also discussed in the paper. \keywords{Sentiment Analysis, Machine Learning, Lexicon-based approach, Deep Learning, Natural Language Processing}

When traveling to an unfamiliar city for holidays, tourists often rely on guidebooks, travel websites, or recommendation systems to plan their daily itineraries and explore popular points of interest (POIs). However, these approaches may lack optimization in terms of time feasibility, localities, and user preferences. In this paper, we propose the SBTRec algorithm: a BERT-based Trajectory Recommendation with sentiment analysis, for recommending personalized sequences of POIs as itineraries. The key contributions of this work include analyzing users' check-ins and uploaded photos to understand the relationship between POI visits and distance. We introduce SBTRec, which encompasses sentiment analysis to improve recommendation accuracy by understanding users' preferences and satisfaction levels from reviews and comments about different POIs. Our proposed algorithms are evaluated against other sequence prediction methods using datasets from 8 cities. The results demonstrate that SBTRec achieves an average F1 score of 61.45%, outperforming baseline algorithms. The paper further discusses the flexibility of the SBTRec algorithm, its ability to adapt to different scenarios and cities without modification, and its potential for extension by incorporating additional information for more reliable predictions. Overall, SBTRec provides personalized and relevant POI recommendations, enhancing tourists' overall trip experiences. Future work includes fine-tuning personalized embeddings for users, with evaluation of users' comments on POIs,~to further enhance prediction accuracy.

Hausa is a major Chadic language, spoken by over 100 million people in Africa. However, from a computational linguistic perspective, it is considered a low-resource language, with limited resources to support Natural Language Processing (NLP) tasks. Online platforms often facilitate social interactions that can lead to the use of offensive and threatening language, which can go undetected due to the lack of detection systems designed for Hausa. This study aimed to address this issue by (1) conducting two user studies (n=308) to investigate cyberbullying-related issues, (2) collecting and annotating the first set of offensive and threatening datasets to support relevant downstream tasks in Hausa, (3) developing a detection system to flag offensive and threatening content, and (4) evaluating the detection system and the efficacy of the Google-based translation engine in detecting offensive and threatening terms in Hausa. We found that offensive and threatening content is quite common, particularly when discussing religion and politics. Our detection system was able to detect more than 70% of offensive and threatening content, although many of these were mistranslated by Google's translation engine. We attribute this to the subtle relationship between offensive and threatening content and idiomatic expressions in the Hausa language. We recommend that diverse stakeholders participate in understanding local conventions and demographics in order to develop a more effective detection system. These insights are essential for implementing targeted moderation strategies to create a safe and inclusive online environment.

Learning template based information extraction from documents is a crucial yet difficult task. Prior template-based IE approaches assume foreknowledge of the domain templates; however, real-world IE do not have pre-defined schemas and it is a figure-out-as you go phenomena. To quickly bootstrap templates in a real-world setting, we need to induce template slots from documents with zero or minimal supervision. Since the purpose of question answering intersect with the goal of information extraction, we use automatic question generation to induce template slots from the documents and investigate how a tiny amount of a proxy human-supervision on-the-fly (termed as InteractiveIE) can further boost the performance. Extensive experiments on biomedical and legal documents, where obtaining training data is expensive, reveal encouraging trends of performance improvement using InteractiveIE over AI-only baseline.

In this paper, we explore the question of whether large language models can support cost-efficient information extraction from tables. We introduce schema-driven information extraction, a new task that transforms tabular data into structured records following a human-authored schema. To assess various LLM's capabilities on this task, we develop a benchmark composed of tables from four diverse domains: machine learning papers, chemistry literature, material science journals, and webpages. Alongside the benchmark, we present an extraction method based on instruction-tuned LLMs. Our approach shows competitive performance without task-specific labels, achieving F1 scores ranging from 74.2 to 96.1, while maintaining great cost efficiency. Moreover, we validate the possibility of distilling compact table-extraction models to reduce API reliance, as well as extraction from image tables using multi-modal models. By developing a benchmark and demonstrating the feasibility of this task using proprietary models, we aim to support future work on open-source schema-driven IE models.

Text mining research has grown in importance in recent years due to the tremendous increase in the volume of unstructured textual data. This has resulted in immense potential as well as obstacles in the sector, which may be efficiently addressed with adequate analytical and study methods. Deep Bidirectional Recurrent Neural Networks are used in this study to analyze sentiment. The method is categorized as sentiment polarity analysis because it may generate a dataset with sentiment labels. This dataset can be used to train and evaluate sentiment analysis models capable of extracting impartial opinions. This paper describes the Sentiment Analysis-Deep Bidirectional Recurrent Neural Networks (SA-BDRNN) Scheme, which seeks to overcome the challenges and maximize the potential of text mining in the context of Big Data. The current study proposes a SA-DBRNN Scheme that attempts to give a systematic framework for sentiment analysis in the context of student input on institution choice. The purpose of this study is to compare the effectiveness of the proposed SA- DBRNN Scheme to existing frameworks to establish a robust deep neural network that might serve as an adequate classification model in the field of sentiment analysis.

We introduce InstructABSA, an instruction learning paradigm for Aspect-Based Sentiment Analysis (ABSA) subtasks. Our method introduces positive, negative, and neutral examples to each training sample, and instruction tune the model (Tk-Instruct) for ABSA subtasks, yielding significant performance improvements. Experimental results on the Sem Eval 2014, 15, and 16 datasets demonstrate that InstructABSA outperforms the previous state-of-the-art (SOTA) approaches on Term Extraction (ATE), Sentiment Classification(ATSC) and Sentiment Pair Extraction (ASPE) subtasks. In particular, InstructABSA outperforms the previous state-of-the-art (SOTA) on the Rest14 ATE subtask by 5.69% points, the Rest15 ATSC subtask by 9.59% points, and the Lapt14 AOPE subtask by 3.37% points, surpassing 7x larger models. We also get competitive results on AOOE, AOPE, and AOSTE subtasks indicating strong generalization ability to all subtasks. Exploring sample efficiency reveals that just 50% train data is required to get competitive results with other instruction tuning approaches. Lastly, we assess the quality of instructions and observe that InstructABSA's performance experiences a decline of ~10% when adding misleading examples.

Information Extraction (IE) stands as a cornerstone in natural language processing, traditionally segmented into distinct sub-tasks. The advent of Large Language Models (LLMs) heralds a paradigm shift, suggesting the feasibility of a singular model addressing multiple IE subtasks. In this vein, we introduce the General Information Extraction Large Language Model (GIELLM), which integrates text Classification, Sentiment Analysis, Named Entity Recognition, Relation Extraction, and Event Extraction using a uniform input-output schema. This innovation marks the first instance of a model simultaneously handling such a diverse array of IE subtasks. Notably, the GIELLM leverages the Mutual Reinforcement Effect (MRE), enhancing performance in integrated tasks compared to their isolated counterparts. Our experiments demonstrate State-of-the-Art (SOTA) results in five out of six Japanese mixed datasets, significantly surpassing GPT-3.5-Turbo. Further, an independent evaluation using the novel Text Classification Relation and Event Extraction(TCREE) dataset corroborates the synergistic advantages of MRE in text and word classification. This breakthrough paves the way for most IE subtasks to be subsumed under a singular LLM framework. Specialized fine-tune task-specific models are no longer needed.

This study investigates a range of psychological, lexical, semantic, and readability features of book reviews to elucidate the factors underlying their perceived popularity. To this end, we conduct statistical analyses of various features, including the types and frequency of opinion and emotion-conveying terms, connectives, character mentions, word uniqueness, commonness, and sentence structure, among others. Additionally, we utilize two readability tests to explore whether reading ease is positively associated with review popularity. Finally, we employ traditional machine learning classifiers and transformer-based fine-tuned language models with n-gram features to automatically determine review popularity. Our findings indicate that, with the exception of a few features (e.g., review length, emotions, and word uniqueness), most attributes do not exhibit significant differences between popular and non-popular review groups. Furthermore, the poor performance of machine learning classifiers using the word n-gram feature highlights the challenges associated with determining popularity in creative domains. Overall, our study provides insights into the factors underlying review popularity and highlights the need for further research in this area, particularly in the creative realm.