Inspired by the 'Bias Considerations in Bilingual Natural Language Processing' report by Statistics Canada, this study delves into potential biases in multilingual sentiment analysis between English and French. Given a 50-50 dataset of French and English, we aim to determine if there exists a language bias and explore how the incorporation of more diverse datasets in the future might affect the equity of multilingual Natural Language Processing (NLP) systems. By employing Support Vector Machine (SVM) and Naive Bayes models on three balanced datasets, we reveal potential biases in multilingual sentiment classification. Utilizing Fairlearn, a tool for assessing bias in machine learning models, our findings indicate nuanced outcomes. With French data outperforming English across accuracy, recall, and F1 score metrics in both models, hinting at a language bias favoring French. However, Fairlearn's metrics suggest that the SVM approaches equitable levels with a demographic parity ratio of 0.963, 0.989, and 0.985 for the three separate datasets, indicating near-equitable treatment across languages. In contrast, Naive Bayes demonstrates greater disparities, evidenced by a demographic parity ratio of 0.813, 0.908, and 0.961. These findings reveal the importance of developing equitable multilingual NLP systems, particularly as we anticipate the inclusion of more datasets in various languages in the future.

Social media aids disaster response but suffers from noise, hindering accurate impact assessment and decision making for resilient cities, which few studies considered. To address the problem, this study proposes the first domain-specific LLM model and an integrated method for rapid earthquake impact assessment. First, a few categories are introduced to classify and filter microblogs considering their relationship to the physical and social impacts of earthquakes, and a dataset comprising 7282 earthquake-related microblogs from twenty earthquakes in different locations is developed as well. Then, with a systematic analysis of various influential factors, QuakeBERT, a domain-specific large language model (LLM), is developed and fine-tuned for accurate classification and filtering of microblogs. Meanwhile, an integrated method integrating public opinion trend analysis, sentiment analysis, and keyword-based physical impact quantification is introduced to assess both the physical and social impacts of earthquakes based on social media texts. Experiments show that data diversity and data volume dominate the performance of QuakeBERT and increase the macro average F1 score by 27%, while the best classification model QuakeBERT outperforms the CNN- or RNN-based models by improving the macro average F1 score from 60.87% to 84.33%. Finally, the proposed approach is applied to assess two earthquakes with the same magnitude and focal depth. Results show that the proposed approach can effectively enhance the impact assessment process by accurate detection of noisy microblogs, which enables effective post-disaster emergency responses to create more resilient cities.

People communicate in more than 7,000 languages around the world, with around 780 languages spoken in India alone. Despite this linguistic diversity, research on Sentiment Analysis has predominantly focused on English text data, resulting in a disproportionate availability of sentiment resources for English. This paper examines the performance of transformer models in Sentiment Analysis tasks across multilingual datasets and text that has undergone machine translation. By comparing the effectiveness of these models in different linguistic contexts, we gain insights into their performance variations and potential implications for sentiment analysis across diverse languages. We also discuss the shortcomings and potential for future work towards the end.

Sentiment or mood can express themselves on various levels in music. In automatic analysis, the actual audio data is usually analyzed, but the lyrics can also play a crucial role in the perception of moods. We first evaluate various models for sentiment analysis based on lyrics and audio separately. The corresponding approaches already show satisfactory results, but they also exhibit weaknesses, the causes of which we examine in more detail. Furthermore, different approaches to combining the audio and lyrics results are proposed and evaluated. Considering both modalities generally leads to improved performance. We investigate misclassifications and (also intentional) contradictions between audio and lyrics sentiment more closely, and identify possible causes. Finally, we address fundamental problems in this research area, such as high subjectivity, lack of data, and inconsistency in emotion taxonomies.

Sentiment analysis is one of the most widely used techniques in text analysis. Recent advancements with Large Language Models have made it more accurate and accessible than ever, allowing researchers to classify text with only a plain English prompt. However, "sentiment" entails a wide variety of concepts depending on the domain and tools used. It has been used to mean emotion, opinions, market movements, or simply a general ``good-bad'' dimension. This raises a question: What exactly are language models doing when prompted to label documents by sentiment? This paper first overviews how sentiment is defined across different contexts, highlighting that it is a confounded measurement construct in that it entails multiple variables, such as emotional valence and opinion, without disentangling them. I then test three language models across two data sets with prompts requesting sentiment, valence, and stance classification. I find that sentiment labels most strongly correlate with valence labels. I further find that classification improves when researchers more precisely specify their dimension of interest rather than using the less well-defined concept of sentiment. I conclude by encouraging researchers to move beyond "sentiment" when feasible and use a more precise measurement construct.

Although pre-trained language models have exhibited great flexibility and versatility with prompt-based few-shot learning, they suffer from the extensive parameter size and limited applicability for inference. Recent studies have suggested that PLMs be used as dataset generators and a tiny task-specific model be trained to achieve efficient inference. However, their applicability to various domains is limited because they tend to generate domain-specific datasets. In this work, we propose a novel approach to universal domain generalization that generates a dataset regardless of the target domain. This allows for generalization of the tiny task model to any domain that shares the label space, thus enhancing the real-world applicability of the dataset generation paradigm. Our experiments indicate that the proposed method accomplishes generalizability across various domains while using a parameter set that is orders of magnitude smaller than PLMs.

The pre-training for language models captures general language understanding but fails to distinguish the affective impact of a particular context to a specific word. Recent works have sought to introduce contrastive learning (CL) for sentiment-aware pre-training in acquiring affective information. Nevertheless, these methods present two significant limitations. First, the compatibility of the GPU memory often limits the number of negative samples, hindering the opportunities to learn good representations. In addition, using only a few sentiment polarities as hard labels, e.g., positive, neutral, and negative, to supervise CL will force all representations to converge to a few points, leading to the issue of latent space collapse. This study proposes a soft momentum contrastive learning (SoftMCL) for fine-grained sentiment-aware pre-training. Instead of hard labels, we introduce valence ratings as soft-label supervision for CL to fine-grained measure the sentiment similarities between samples. The proposed SoftMCL is conducted on both the word- and sentence-level to enhance the model's ability to learn affective information. A momentum queue was introduced to expand the contrastive samples, allowing storing and involving more negatives to overcome the limitations of hardware platforms. Extensive experiments were conducted on four different sentiment-related tasks, which demonstrates the effectiveness of the proposed SoftMCL method. The code and data of the proposed SoftMCL is available at: https://www.github.com/wangjin0818/SoftMCL/.

The emergence of multimodal data on social media platforms presents new opportunities to better understand user sentiments toward a given aspect. However, existing multimodal datasets for Aspect-Category Sentiment Analysis (ACSA) often focus on textual annotations, neglecting fine-grained information in images. Consequently, these datasets fail to fully exploit the richness inherent in multimodal. To address this, we introduce a new Vietnamese multimodal dataset, named ViMACSA, which consists of 4,876 text-image pairs with 14,618 fine-grained annotations for both text and image in the hotel domain. Additionally, we propose a Fine-Grained Cross-Modal Fusion Framework (FCMF) that effectively learns both intra- and inter-modality interactions and then fuses these information to produce a unified multimodal representation. Experimental results show that our framework outperforms SOTA models on the ViMACSA dataset, achieving the highest F1 score of 79.73%. We also explore characteristics and challenges in Vietnamese multimodal sentiment analysis, including misspellings, abbreviations, and the complexities of the Vietnamese language. This work contributes both a benchmark dataset and a new framework that leverages fine-grained multimodal information to improve multimodal aspect-category sentiment analysis. Our dataset is available for research purposes: https://github.com/hoangquy18/Multimodal-Aspect-Category-Sentiment-Analysis.

Extracting information from customer feedback is a key capability required for identifying current drawbacks and scope for further improvement. Online shoppers routinely provide feedback on their experience with the purchased product that are not just important for the other potential customers but also a critical feedback to the product manufacturers for the next cycle of iteration. Similar feedbacks are available in various other domains ranging from Manufacturing to Healthcare where granular opinions (sentiments) about various dimensions (aspects) of the used product (or service) are available in textual form but need to be understood. Due to the presence of multiple aspects (and the corresponding sentiments) extraction of these aspect-sentiment pairs is a challenging task and since its introduction in 2014 (SemEval-2014 Task-4, Pontiki et al.) Aspect Based Sentiment Analysis (ABSA) attracted various different approaches and is still under active consideration. ABSA demands semantic understanding of the sentence where it is necessary to identify the aspect terms (defining "what") and the opinion terms (defining "why") and the connection between each related pairs (resulting in a positive, neutral or negative sentiment, i.e., "how").

Financial sentiment analysis allows financial institutions like Banks and Insurance Companies to better manage the credit scoring of their customers in a better way. Financial domain uses specialized mechanisms which makes sentiment analysis difficult. In this paper, we propose a pre-trained language model which can help to solve this problem with fewer labelled data. We extend on the principles of Transfer learning and Transformation architecture principles and also take into consideration recent outbreak of pandemics like COVID. We apply the sentiment analysis to two different sets of data. We also take smaller training set and fine tune the same as part of the model.