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Amplifying Aspect-Sentence Awareness: A Novel Approach for Aspect-Based Sentiment Analysis

arXiv.org Artificial Intelligence

Aspect-Based Sentiment Analysis (ABSA) is increasingly crucial in Natural Language Processing (NLP) for applications such as customer feedback analysis and product recommendation systems. ABSA goes beyond traditional sentiment analysis by extracting sentiments related to specific aspects mentioned in the text; existing attention-based models often need help to effectively connect aspects with context due to language complexity and multiple sentiment polarities in a single sentence. Recent research underscores the value of integrating syntactic information, such as dependency trees, to understand long-range syntactic relationships better and link aspects with context. Despite these advantages, challenges persist, including sensitivity to parsing errors and increased computational complexity when combining syntactic and semantic information. To address these issues, we propose Amplifying Aspect-Sentence Awareness (A3SN), a novel technique designed to enhance ABSA through amplifying aspect-sentence awareness attention. Following the transformer's standard process, our innovative approach incorporates multi-head attention mechanisms to augment the model with sentence and aspect semantic information. We added another multi-head attention module: amplify aspect-sentence awareness attention. By doubling its focus between the sentence and aspect, we effectively highlighted aspect importance within the sentence context. This enables accurate capture of subtle relationships and dependencies. Additionally, gated fusion integrates feature representations from multi-head and amplified aspect-sentence awareness attention mechanisms, which is essential for ABSA. Experimental results across three benchmark datasets demonstrate A3SN's effectiveness and outperform state-of-the-art (SOTA) baseline models.


Impact of Stickers on Multimodal Chat Sentiment Analysis and Intent Recognition: A New Task, Dataset and Baseline

arXiv.org Artificial Intelligence

Stickers are increasingly used in social media to express sentiment and intent. When finding typing troublesome, people often use a sticker instead. Despite the significant impact of stickers on sentiment analysis and intent recognition, little research has been conducted. To address this gap, we propose a new task: Multimodal chat Sentiment Analysis and Intent Recognition involving Stickers (MSAIRS). Additionally, we introduce a novel multimodal dataset containing Chinese chat records and stickers excerpted from several mainstream social media platforms. Our dataset includes paired data with the same text but different stickers, and various stickers consisting of the same images with different texts, allowing us to better understand the impact of stickers on chat sentiment and intent. We also propose an effective multimodal joint model, MMSAIR, for our task, which is validated on our datasets and indicates that visual information of stickers counts. Our dataset and code will be publicly available.


Challenges and Opportunities of NLP for HR Applications: A Discussion Paper

arXiv.org Artificial Intelligence

Over the course of the recent decade, tremendous progress has been made in the areas of machine learning and natural language processing, which opened up vast areas of potential application use cases, including hiring and human resource management. We review the use cases for text analytics in the realm of human resources/personnel management, including actually realized as well as potential but not yet implemented ones, and we analyze the opportunities and risks of these.


Aspect-based Sentiment Evaluation of Chess Moves (ASSESS): an NLP-based Method for Evaluating Chess Strategies from Textbooks

arXiv.org Artificial Intelligence

The chess domain is well-suited for creating an artificial intelligence (AI) system that mimics real-world challenges, including decision-making. Throughout the years, minimal attention has been paid to investigating insights derived from unstructured chess data sources. In this study, we examine the complicated relationships between multiple referenced moves in a chess-teaching textbook, and propose a novel method designed to encapsulate chess knowledge derived from move-action phrases. This study investigates the feasibility of using a modified sentiment analysis method as a means for evaluating chess moves based on text. Our proposed Aspect-Based Sentiment Analysis (ABSA) method represents an advancement in evaluating the sentiment associated with referenced chess moves. By extracting insights from move-action phrases, our approach aims to provide a more fine-grained and contextually aware `chess move'-based sentiment classification. Through empirical experiments and analysis, we evaluate the performance of our fine-tuned ABSA model, presenting results that confirm the efficiency of our approach in advancing aspect-based sentiment classification within the chess domain. This research contributes to the area of game-playing by machines and shows the practical applicability of leveraging NLP techniques to understand the context of strategic games.


Lightweight Spatial Modeling for Combinatorial Information Extraction From Documents

arXiv.org Artificial Intelligence

Documents that consist of diverse templates and exhibit complex spatial structures pose a challenge for document entity classification. We propose KNN-former, which incorporates a new kind of spatial bias in attention calculation based on the K-nearest-neighbor (KNN) graph of document entities. We limit entities' attention only to their local radius defined by the KNN graph. We also use combinatorial matching to address the one-to-one mapping property that exists in many documents, where one field has only one corresponding entity. Moreover, our method is highly parameter-efficient compared to existing approaches in terms of the number of trainable parameters. Despite this, experiments across various datasets show our method outperforms baselines in most entity types. Many real-world documents exhibit combinatorial properties which can be leveraged as inductive biases to improve extraction accuracy, but existing datasets do not cover these documents. To facilitate future research into these types of documents, we release a new ID document dataset that covers diverse templates and languages. We also release enhanced annotations for an existing dataset.


Machine Learning-based NLP for Emotion Classification on a Cholera X Dataset

arXiv.org Artificial Intelligence

Recent social media posts on the cholera outbreak in Hammanskraal have highlighted the diverse range of emotions people experienced in response to such an event. The extent of people's opinions varies greatly depending on their level of knowledge and information about the disease. The documented re-search about Cholera lacks investigations into the classification of emotions. This study aims to examine the emotions expressed in social media posts about Chol-era. A dataset of 23,000 posts was extracted and pre-processed. The Python Nat-ural Language Toolkit (NLTK) sentiment analyzer library was applied to deter-mine the emotional significance of each text. Additionally, Machine Learning (ML) models were applied for emotion classification, including Long short-term memory (LSTM), Logistic regression, Decision trees, and the Bidirectional En-coder Representations from Transformers (BERT) model. The results of this study demonstrated that LSTM achieved the highest accuracy of 75%. Emotion classification presents a promising tool for gaining a deeper understanding of the impact of Cholera on society. The findings of this study might contribute to the development of effective interventions in public health strategies.


Boosting Large Language Models with Continual Learning for Aspect-based Sentiment Analysis

arXiv.org Artificial Intelligence

Aspect-based sentiment analysis (ABSA) is an important subtask of sentiment analysis, which aims to extract the aspects and predict their sentiments. Most existing studies focus on improving the performance of the target domain by fine-tuning domain-specific models (trained on source domains) based on the target domain dataset. Few works propose continual learning tasks for ABSA, which aim to learn the target domain's ability while maintaining the history domains' abilities. In this paper, we propose a Large Language Model-based Continual Learning (\texttt{LLM-CL}) model for ABSA. First, we design a domain knowledge decoupling module to learn a domain-invariant adapter and separate domain-variant adapters dependently with an orthogonal constraint. Then, we introduce a domain knowledge warmup strategy to align the representation between domain-invariant and domain-variant knowledge. In the test phase, we index the corresponding domain-variant knowledge via domain positioning to not require each sample's domain ID. Extensive experiments over 19 datasets indicate that our \texttt{LLM-CL} model obtains new state-of-the-art performance.


Analyzing Language Bias Between French and English in Conventional Multilingual Sentiment Analysis Models

arXiv.org Artificial Intelligence

Inspired by the 'Bias Considerations in Bilingual Natural Language Processing' report by Statistics Canada, this study delves into potential biases in multilingual sentiment analysis between English and French. Given a 50-50 dataset of French and English, we aim to determine if there exists a language bias and explore how the incorporation of more diverse datasets in the future might affect the equity of multilingual Natural Language Processing (NLP) systems. By employing Support Vector Machine (SVM) and Naive Bayes models on three balanced datasets, we reveal potential biases in multilingual sentiment classification. Utilizing Fairlearn, a tool for assessing bias in machine learning models, our findings indicate nuanced outcomes. With French data outperforming English across accuracy, recall, and F1 score metrics in both models, hinting at a language bias favoring French. However, Fairlearn's metrics suggest that the SVM approaches equitable levels with a demographic parity ratio of 0.963, 0.989, and 0.985 for the three separate datasets, indicating near-equitable treatment across languages. In contrast, Naive Bayes demonstrates greater disparities, evidenced by a demographic parity ratio of 0.813, 0.908, and 0.961. These findings reveal the importance of developing equitable multilingual NLP systems, particularly as we anticipate the inclusion of more datasets in various languages in the future.


QuakeBERT: Accurate Classification of Social Media Texts for Rapid Earthquake Impact Assessment

arXiv.org Artificial Intelligence

Social media aids disaster response but suffers from noise, hindering accurate impact assessment and decision making for resilient cities, which few studies considered. To address the problem, this study proposes the first domain-specific LLM model and an integrated method for rapid earthquake impact assessment. First, a few categories are introduced to classify and filter microblogs considering their relationship to the physical and social impacts of earthquakes, and a dataset comprising 7282 earthquake-related microblogs from twenty earthquakes in different locations is developed as well. Then, with a systematic analysis of various influential factors, QuakeBERT, a domain-specific large language model (LLM), is developed and fine-tuned for accurate classification and filtering of microblogs. Meanwhile, an integrated method integrating public opinion trend analysis, sentiment analysis, and keyword-based physical impact quantification is introduced to assess both the physical and social impacts of earthquakes based on social media texts. Experiments show that data diversity and data volume dominate the performance of QuakeBERT and increase the macro average F1 score by 27%, while the best classification model QuakeBERT outperforms the CNN- or RNN-based models by improving the macro average F1 score from 60.87% to 84.33%. Finally, the proposed approach is applied to assess two earthquakes with the same magnitude and focal depth. Results show that the proposed approach can effectively enhance the impact assessment process by accurate detection of noisy microblogs, which enables effective post-disaster emergency responses to create more resilient cities.


Sentiment Analysis Across Languages: Evaluation Before and After Machine Translation to English

arXiv.org Artificial Intelligence

People communicate in more than 7,000 languages around the world, with around 780 languages spoken in India alone. Despite this linguistic diversity, research on Sentiment Analysis has predominantly focused on English text data, resulting in a disproportionate availability of sentiment resources for English. This paper examines the performance of transformer models in Sentiment Analysis tasks across multilingual datasets and text that has undergone machine translation. By comparing the effectiveness of these models in different linguistic contexts, we gain insights into their performance variations and potential implications for sentiment analysis across diverse languages. We also discuss the shortcomings and potential for future work towards the end.