Aspect-based sentiment analysis (ABSA) identifies sentiment information related to specific aspects and provides deeper market insights to businesses and organizations. With the emergence of large language models (LMs), recent studies have proposed using fixed examples for instruction tuning to reformulate ABSA as a generation task. However, the performance is sensitive to the selection of in-context examples; several retrieval methods are based on surface similarity and are independent of the LM generative objective. This study proposes an instruction learning method with retrieval-based example ranking for ABSA tasks. For each target sample, an LM was applied as a scorer to estimate the likelihood of the output given the input and a candidate example as the prompt, and training examples were labeled as positive or negative by ranking the scores. An alternating training schema is proposed to train both the retriever and LM. Instructional prompts can be constructed using high-quality examples. The LM is used for both scoring and inference, improving the generation efficiency without incurring additional computational costs or training difficulties. Extensive experiments on three ABSA subtasks verified the effectiveness of the proposed method, demonstrating its superiority over various strong baseline models. Code and data are released at https://github.com/zgMin/IT-RER-ABSA.

Sentiment analysis, an increasingly vital field in both academia and industry, plays a pivotal role in machine learning applications, particularly on social media platforms like Reddit. However, the efficacy of sentiment analysis models is hindered by the lack of expansive and fine-grained emotion datasets. To address this gap, our study leverages the GoEmotions dataset, comprising a diverse range of emotions, to evaluate sentiment analysis methods across a substantial corpus of 58,000 comments. Distinguished from prior studies by the Google team, which limited their analysis to only two models, our research expands the scope by evaluating a diverse array of models. We investigate the performance of traditional classifiers such as Naive Bayes and Support Vector Machines (SVM), as well as state-of-the-art transformer-based models including BERT, RoBERTa, and GPT. Furthermore, our evaluation criteria extend beyond accuracy to encompass nuanced assessments, including hierarchical classification based on varying levels of granularity in emotion categorization. Additionally, considerations such as computational efficiency are incorporated to provide a comprehensive evaluation framework. Our findings reveal that the RoBERTa model consistently outperforms the baseline models, demonstrating superior accuracy in fine-grained sentiment classification tasks. This underscores the substantial potential and significance of the RoBERTa model in advancing sentiment analysis capabilities.

Knowledge Graphs (KGs) are a major asset for companies thanks to their great flexibility in data representation and their numerous applications, e.g., vocabulary sharing, Q/A or recommendation systems. To build a KG it is a common practice to rely on automatic methods for extracting knowledge from various heterogeneous sources. But in a noisy and uncertain world, knowledge may not be reliable and conflicts between data sources may occur. Integrating unreliable data would directly impact the use of the KG, therefore such conflicts must be resolved. This could be done manually by selecting the best data to integrate. This first approach is highly accurate, but costly and time-consuming. That is why recent efforts focus on automatic approaches, which represents a challenging task since it requires handling the uncertainty of extracted knowledge throughout its integration into the KG. We survey state-of-the-art approaches in this direction and present constructions of both open and enterprise KGs and how their quality is maintained. We then describe different knowledge extraction methods, introducing additional uncertainty. We also discuss downstream tasks after knowledge acquisition, including KG completion using embedding models, knowledge alignment, and knowledge fusion in order to address the problem of knowledge uncertainty in KG construction. We conclude with a discussion on the remaining challenges and perspectives when constructing a KG taking into account uncertainty.

Product attribute extraction is an growing field in e-commerce business, with several applications including product ranking, product recommendation, future assortment planning and improving online shopping customer experiences. Understanding the customer needs is critical part of online business, specifically fashion products. Retailers uses assortment planning to determine the mix of products to offer in each store and channel, stay responsive to market dynamics and to manage inventory and catalogs. The goal is to offer the right styles, in the right sizes and colors, through the right channels. When shoppers find products that meet their needs and desires, they are more likely to return for future purchases, fostering customer loyalty. Product attributes are a key factor in assortment planning. In this paper we present PAE, a product attribute extraction algorithm for future trend reports consisting text and images in PDF format. Most existing methods focus on attribute extraction from titles or product descriptions or utilize visual information from existing product images. Compared to the prior works, our work focuses on attribute extraction from PDF files where upcoming fashion trends are explained. This work proposes a more comprehensive framework that fully utilizes the different modalities for attribute extraction and help retailers to plan the assortment in advance. Our contributions are three-fold: (a) We develop PAE, an efficient framework to extract attributes from unstructured data (text and images); (b) We provide catalog matching methodology based on BERT representations to discover the existing attributes using upcoming attribute values; (c) We conduct extensive experiments with several baselines and show that PAE is an effective, flexible and on par or superior (avg 92.5% F1-Score) framework to existing state-of-the-art for attribute value extraction task.

The objective of this paper is to predict (A) whether a sentence in a written text expresses an emotion, (B) the mode(s) in which it is expressed, (C) whether it is basic or complex, and (D) its emotional category. One of our major contributions, through a dataset and a model, is to integrate the fact that an emotion can be expressed in different modes: from a direct mode, essentially lexicalized, to a more indirect mode, where emotions will only be suggested, a mode that NLP approaches generally don't take into account. Another originality is that the scope is on written texts, as opposed usual work focusing on conversational (often multi-modal) data. In this context, modes of expression are seen as a factor towards the automatic analysis of complexity in texts. Experiments on French texts show acceptable results compared to the human annotators' agreement, and outperforming results compared to using a large language model with in-context learning (i.e. no fine-tuning).

Advances in large language models have notably enhanced the efficiency of information extraction from unstructured and semi-structured data sources. As these technologies become integral to various applications, establishing an objective measure for the quality of information extraction becomes imperative. However, the scarcity of labeled data presents significant challenges to this endeavor. In this paper, we introduce an automatic framework to assess the quality of the information extraction/retrieval and its completeness. The framework focuses on information extraction in the form of entity and its properties. We discuss how to handle the input/output size limitations of the large language models and analyze their performance when extracting the information. In particular, we introduce scores to evaluate the quality of the extraction and provide an extensive discussion on how to interpret them.

As an important multimodal sentiment analysis task, Joint Multimodal Aspect-Sentiment Analysis (JMASA), aiming to jointly extract aspect terms and their associated sentiment polarities from the given text-image pairs, has gained increasing concerns. Existing works encounter two limitations: (1) multi-level modality noise, i.e., instance- and feature-level noise; and (2) multi-grained semantic gap, i.e., coarse- and fine-grained gap. Both issues may interfere with accurate identification of aspect-sentiment pairs. To address these limitations, we propose a novel framework named RNG for JMASA. Specifically, to simultaneously reduce multi-level modality noise and multi-grained semantic gap, we design three constraints: (1) Global Relevance Constraint (GR-Con) based on text-image similarity for instance-level noise reduction, (2) Information Bottleneck Constraint (IB-Con) based on the Information Bottleneck (IB) principle for feature-level noise reduction, and (3) Semantic Consistency Constraint (SC-Con) based on mutual information maximization in a contrastive learning way for multi-grained semantic gap reduction. Extensive experiments on two datasets validate our new state-of-the-art performance.

During the COVID-19 pandemic, the news media coverage encompassed a wide range of topics that includes viral transmission, allocation of medical resources, and government response measures. There have been studies on sentiment analysis of social media platforms during COVID-19 to understand the public response given the rise of cases and government strategies implemented to control the spread of the virus. Sentiment analysis can provide a better understanding of changes in societal opinions and emotional trends during the pandemic. Apart from social media, newspapers have played a vital role in the dissemination of information, including information from the government, experts, and also the public about various topics. A study of sentiment analysis of newspaper sources during COVID-19 for selected countries can give an overview of how the media covered the pandemic. In this study, we select The Guardian newspaper and provide a sentiment analysis during various stages of COVID-19 that includes initial transmission, lockdowns and vaccination. We employ novel large language models (LLMs) and refine them with expert-labelled sentiment analysis data. We also provide an analysis of sentiments experienced pre-pandemic for comparison. The results indicate that during the early pandemic stages, public sentiment prioritised urgent crisis response, later shifting focus to addressing the impact on health and the economy. In comparison with related studies about social media sentiment analyses, we found a discrepancy between The Guardian with dominance of negative sentiments (sad, annoyed, anxious and denial), suggesting that social media offers a more diversified emotional reflection. We found a grim narrative in The Guardian with overall dominance of negative sentiments, pre and during COVID-19 across news sections including Australia, UK, World News, and Opinion

TripAdvisor reviews and comparable data sources play an important role in many tasks in Natural Language Processing (NLP), providing a data basis for the identification and classification of subjective judgments, such as hotel or restaurant reviews, into positive or negative polarities. This study explores three important factors influencing variation in crowdsourced polarity judgments, focusing on TripAdvisor reviews in Spanish. Three hypotheses are tested: the role of Part Of Speech (POS), the impact of sentiment words such as "tasty", and the influence of neutral words like "ok" on judgment variation. The study's methodology employs one-word titles, demonstrating their efficacy in studying polarity variation of words. Statistical tests on mean equality are performed on word groups of our interest. The results of this study reveal that adjectives in one-word titles tend to result in lower judgment variation compared to other word types or POS. Sentiment words contribute to lower judgment variation as well, emphasizing the significance of sentiment words in research on polarity judgments, and neutral words are associated with higher judgment variation as expected. However, these effects cannot be always reproduced in longer titles, which suggests that longer titles do not represent the best data source for testing the ambiguity of single words due to the influence on word polarity by other words like negation in longer titles. This empirical investigation contributes valuable insights into the factors influencing polarity variation of words, providing a foundation for NLP practitioners that aim to capture and predict polarity judgments in Spanish and for researchers that aim to understand factors influencing judgment variation.

Sentiment analysis is crucial for understanding public opinion and consumer behavior. Existing models face challenges with linguistic diversity, generalizability, and explainability. We propose TRABSA, a hybrid framework integrating transformer-based architectures, attention mechanisms, and BiLSTM networks to address this. Leveraging RoBERTa-trained on 124M tweets, we bridge gaps in sentiment analysis benchmarks, ensuring state-of-the-art accuracy. Augmenting datasets with tweets from 32 countries and US states, we compare six word-embedding techniques and three lexicon-based labeling techniques, selecting the best for optimal sentiment analysis. TRABSA outperforms traditional ML and deep learning models with 94% accuracy and significant precision, recall, and F1-score gains. Evaluation across diverse datasets demonstrates consistent superiority and generalizability. SHAP and LIME analyses enhance interpretability, improving confidence in predictions. Our study facilitates pandemic resource management, aiding resource planning, policy formation, and vaccination tactics.