In the internet era, almost every business entity is trying to have its digital footprint in digital media and other social media platforms. For these entities, word of mouse is also very important. Particularly, this is quite crucial for the hospitality sector dealing with hotels, restaurants etc. Consumers do read other consumers reviews before making final decisions. This is where it becomes very important to understand which aspects are affecting most in the minds of the consumers while giving their ratings. The current study focuses on the consumer reviews of Indian hotels to extract aspects important for final ratings. The study involves gathering data using web scraping methods, analyzing the texts using Latent Dirichlet Allocation for topic extraction and sentiment analysis for aspect-specific sentiment mapping. Finally, it incorporates Random Forest to understand the importance of the aspects in predicting the final rating of a user.

The recent trend in the Large Vision and Language model has brought a new change in how information extraction systems are built. VLMs have set a new benchmark with their State-of-the-art techniques in understanding documents and building question-answering systems across various industries. They are significantly better at generating text from document images and providing accurate answers to questions. However, there are still some challenges in effectively utilizing these models to build a precise conversational system. General prompting techniques used with large language models are often not suitable for these specially designed vision language models. The output generated by such generic input prompts is ordinary and may contain information gaps when compared with the actual content of the document. To obtain more accurate and specific answers, a well-targeted prompt is required by the vision language model, along with the document image. In this paper, a technique is discussed called Target prompting, which focuses on explicitly targeting parts of document images and generating related answers from those specific regions only. The paper also covers the evaluation of response for each prompting technique using different user queries and input prompts.

The natural language processing and multimedia field has seen a notable surge in interest in multimodal sentiment recognition. Hence, this study aims to employ Target-Dependent Multimodal Sentiment Analysis (TDMSA) to identify the level of sentiment associated with every target (aspect) stated within a multimodal post consisting of a visual-caption pair. Despite the recent advancements in multimodal sentiment recognition, there has been a lack of explicit incorporation of emotional clues from the visual modality, specifically those pertaining to facial expressions. The challenge at hand is to proficiently obtain visual and emotional clues and subsequently synchronise them with the textual content. In light of this fact, this study presents a novel approach called the Visual-to-Emotional-Caption Translation Network (VECTN) technique. The primary objective of this strategy is to effectively acquire visual sentiment clues by analysing facial expressions. Additionally, it effectively aligns and blends the obtained emotional clues with the target attribute of the caption mode. The experimental findings demonstrate that our methodology is capable of producing ground-breaking outcomes when applied to two publicly accessible multimodal Twitter datasets, namely, Twitter-2015 and Twitter-2017. The experimental results show that the suggested model achieves an accuracy of 81.23% and a macro-F1 of 80.61% on the Twitter-15 dataset, while 77.42% and 75.19% on the Twitter-17 dataset, respectively. The observed improvement in performance reveals that our model is better than others when it comes to collecting target-level sentiment in multimodal data using the expressions of the face.

Computer-mediated communication has become more important than face-to-face communication in many contexts. Tracking emotional dynamics in chat conversations can enhance communication, improve services, and support well-being in various contexts. This paper explores a hybrid approach to tracking emotional dynamics in chat conversations by combining DistilBERT-based text emotion detection and emoji sentiment analysis. A Twitter dataset was analyzed using various machine learning algorithms, including SVM, Random Forest, and AdaBoost. We contrasted their performance with DistilBERT. Results reveal DistilBERT's superior performance in emotion recognition. Our approach accounts for emotive expressions conveyed through emojis to better understand participants' emotions during chats. We demonstrate how this approach can effectively capture and analyze emotional shifts in real-time conversations. Our findings show that integrating text and emoji analysis is an effective way of tracking chat emotion, with possible applications in customer service, work chats, and social media interactions.

Mobile app review analysis presents unique challenges due to the low quality, subjective bias, and noisy content of user-generated documents. Extracting features from these reviews is essential for tasks such as feature prioritization and sentiment analysis, but it remains a challenging task. Meanwhile, encoder-only models based on the Transformer architecture have shown promising results for classification and information extraction tasks for multiple software engineering processes. This study explores the hypothesis that encoder-only large language models can enhance feature extraction from mobile app reviews. By leveraging crowdsourced annotations from an industrial context, we redefine feature extraction as a supervised token classification task. Our approach includes extending the pre-training of these models with a large corpus of user reviews to improve contextual understanding and employing instance selection techniques to optimize model fine-tuning. Empirical evaluations demonstrate that this method improves the precision and recall of extracted features and enhances performance efficiency. Key contributions include a novel approach to feature extraction, annotated datasets, extended pre-trained models, and an instance selection mechanism for cost-effective fine-tuning. This research provides practical methods and empirical evidence in applying large language models to natural language processing tasks within mobile app reviews, offering improved performance in feature extraction.

We propose a new graph-based framework to reveal relationships among motivations, emotions and actions explicitly given natural language texts. A directed acyclic graph is designed to describe human's nature. Nurture beliefs are incorporated to connect outside events and the human's nature graph. No annotation resources are required due to the power of large language models. Amazon Fine Foods Reviews dataset is used as corpus and food-related motivations are focused. Totally 92,990 relationship graphs are generated, of which 63% make logical sense. We make further analysis to investigate error types for optimization direction in future research.

Fine-grained sentiment analysis involves extracting and organizing sentiment elements from textual data. However, existing approaches often overlook issues of category semantic inclusion and overlap, as well as inherent structural patterns within the target sequence. This study introduces a generative sentiment analysis model. To address the challenges related to category semantic inclusion and overlap, a latent category distribution variable is introduced. By reconstructing the input of a variational autoencoder, the model learns the intensity of the relationship between categories and text, thereby improving sequence generation. Additionally, a trie data structure and constrained decoding strategy are utilized to exploit structural patterns, which in turn reduces the search space and regularizes the generation process. Experimental results on the Restaurant-ACOS and Laptop-ACOS datasets demonstrate a significant performance improvement compared to baseline models. Ablation experiments further confirm the effectiveness of latent category distribution and constrained decoding strategy.

This work uses the state-of-the-art language model GPT-3 to offer a novel method of information extraction for knowledge base development. The suggested method attempts to solve the difficulties associated with obtaining relevant entities and relationships from unstructured text in order to extract structured information. We conduct experiments on a huge corpus of text from diverse fields to assess the performance of our suggested technique. The evaluation measures, which are frequently employed in information extraction tasks, include precision, recall, and F1-score. The findings demonstrate that GPT-3 can be used to efficiently and accurately extract pertinent and correct information from text, hence increasing the precision and productivity of knowledge base creation. We also assess how well our suggested approach performs in comparison to the most advanced information extraction techniques already in use. The findings show that by utilizing only a small number of instances in in-context learning, our suggested strategy yields competitive outcomes with notable savings in terms of data annotation and engineering expense. Additionally, we use our proposed method to retrieve Biomedical information, demonstrating its practicality in a real-world setting. All things considered, our suggested method offers a viable way to overcome the difficulties involved in obtaining structured data from unstructured text in order to create knowledge bases. It can greatly increase the precision and effectiveness of information extraction, which is necessary for many applications including chatbots, recommendation engines, and question-answering systems.

Entity Linking (EL) and Relation Extraction (RE) are fundamental tasks in Natural Language Processing, serving as critical components in a wide range of applications. In this paper, we propose ReLiK, a Retriever-Reader architecture for both EL and RE, where, given an input text, the Retriever module undertakes the identification of candidate entities or relations that could potentially appear within the text. Subsequently, the Reader module is tasked to discern the pertinent retrieved entities or relations and establish their alignment with the corresponding textual spans. Notably, we put forward an innovative input representation that incorporates the candidate entities or relations alongside the text, making it possible to link entities or extract relations in a single forward pass and to fully leverage pre-trained language models contextualization capabilities, in contrast with previous Retriever-Reader-based methods, which require a forward pass for each candidate. Our formulation of EL and RE achieves state-of-the-art performance in both in-domain and out-of-domain benchmarks while using academic budget training and with up to 40x inference speed compared to competitors. Finally, we show how our architecture can be used seamlessly for Information Extraction (cIE), i.e. EL + RE, and setting a new state of the art by employing a shared Reader that simultaneously extracts entities and relations.

Event-argument extraction is a challenging task, particularly in Arabic due to sparse linguistic resources. To fill this gap, we introduce the \hadath corpus ($550$k tokens) as an extension of Wojood, enriched with event-argument annotations. We used three types of event arguments: $agent$, $location$, and $date$, which we annotated as relation types. Our inter-annotator agreement evaluation resulted in $82.23\%$ $Kappa$ score and $87.2\%$ $F_1$-score. Additionally, we propose a novel method for event relation extraction using BERT, in which we treat the task as text entailment. This method achieves an $F_1$-score of $94.01\%$. To further evaluate the generalization of our proposed method, we collected and annotated another out-of-domain corpus (about $80$k tokens) called \testNLI and used it as a second test set, on which our approach achieved promising results ($83.59\%$ $F_1$-score). Last but not least, we propose an end-to-end system for event-arguments extraction. This system is implemented as part of SinaTools, and both corpora are publicly available at {\small \url{https://sina.birzeit.edu/wojood}}