Information Extraction
Topic Modeling and Sentiment Analysis on Japanese Online Media's Coverage of Nuclear Energy
Sun, Yifan, Tsuruta, Hirofumi, Kumagai, Masaya, Kurosaki, Ken
Thirteen years after the Fukushima Daiichi nuclear power plant accident, Japan's nuclear energy accounts for only approximately 6% of electricity production, as most nuclear plants remain shut down. To revitalize the nuclear industry and achieve sustainable development goals, effective communication with Japanese citizens, grounded in an accurate understanding of public sentiment, is of paramount importance. While nationwide surveys have traditionally been used to gauge public views, the rise of social media in recent years has provided a promising new avenue for understanding public sentiment. To explore domestic sentiment on nuclear energy-related issues expressed online, we analyzed the content and comments of over 3,000 YouTube videos covering topics related to nuclear energy. Topic modeling was used to extract the main topics from the videos, and sentiment analysis with large language models classified user sentiments towards each topic. Additionally, word co-occurrence network analysis was performed to examine the shift in online discussions during August and September 2023 regarding the release of treated water. Overall, our results provide valuable insights into the online discourse on nuclear energy and contribute to a more comprehensive understanding of public sentiment in Japan.
MOSABench: Multi-Object Sentiment Analysis Benchmark for Evaluating Multimodal Large Language Models Understanding of Complex Image
Song, Shezheng, He, Chengxiang, Li, Shasha, Zhao, Shan, Wang, Chengyu, Yan, Tianwei, Li, Xiaopeng, Wan, Qian, Ma, Jun, Yu, Jie, Mao, Xiaoguang
Multimodal large language models (MLLMs) have shown remarkable progress in high-level semantic tasks such as visual question answering, image captioning, and emotion recognition. However, despite advancements, there remains a lack of standardized benchmarks for evaluating MLLMs performance in multi-object sentiment analysis, a key task in semantic understanding. To address this gap, we introduce MOSABench, a novel evaluation dataset designed specifically for multi-object sentiment analysis. MOSABench includes approximately 1,000 images with multiple objects, requiring MLLMs to independently assess the sentiment of each object, thereby reflecting real-world complexities. Key innovations in MOSABench include distance-based target annotation, post-processing for evaluation to standardize outputs, and an improved scoring mechanism. Our experiments reveal notable limitations in current MLLMs: while some models, like mPLUG-owl and Qwen-VL2, demonstrate effective attention to sentiment-relevant features, others exhibit scattered focus and performance declines, especially as the spatial distance between objects increases. This research underscores the need for MLLMs to enhance accuracy in complex, multi-object sentiment analysis tasks and establishes MOSABench as a foundational tool for advancing sentiment analysis capabilities in MLLMs.
Sentiment Analysis of Economic Text: A Lexicon-Based Approach
Barbaglia, Luca, Consoli, Sergio, Manzan, Sebastiano, Pezzoli, Luca Tiozzo, Tosetti, Elisa
We propose an Economic Lexicon (EL) specifically designed for textual applications in economics. We construct the dictionary with two important characteristics: 1) to have a wide coverage of terms used in documents discussing economic concepts, and 2) to provide a human-annotated sentiment score in the range [-1,1]. We illustrate the use of the EL in the context of a simple sentiment measure and consider several applications in economics. The comparison to other lexicons shows that the EL is superior due to its wider coverage of domain relevant terms and its more accurate categorization of the word sentiment.
Leveraging AI and NLP for Bank Marketing: A Systematic Review and Gap Analysis
Gerling, Christopher, Lessmann, Stefan
This paper explores the growing impact of AI and NLP in bank marketing, highlighting their evolving roles in enhancing marketing strategies, improving customer engagement, and creating value within this sector. While AI and NLP have been widely studied in general marketing, there is a notable gap in understanding their specific applications and potential within the banking sector. This research addresses this specific gap by providing a systematic review and strategic analysis of AI and NLP applications in bank marketing, focusing on their integration across the customer journey and operational excellence. Employing the PRISMA methodology, this study systematically reviews existing literature to assess the current landscape of AI and NLP in bank marketing. Additionally, it incorporates semantic mapping using Sentence Transformers and UMAP for strategic gap analysis to identify underexplored areas and opportunities for future research. The systematic review reveals limited research specifically focused on NLP applications in bank marketing. The strategic gap analysis identifies key areas where NLP can further enhance marketing strategies, including customer-centric applications like acquisition, retention, and personalized engagement, offering valuable insights for both academic research and practical implementation. This research contributes to the field of bank marketing by mapping the current state of AI and NLP applications and identifying strategic gaps. The findings provide actionable insights for developing NLP-driven growth and innovation frameworks and highlight the role of NLP in improving operational efficiency and regulatory compliance. This work has broader implications for enhancing customer experience, profitability, and innovation in the banking industry.
MEMO-Bench: A Multiple Benchmark for Text-to-Image and Multimodal Large Language Models on Human Emotion Analysis
Zhou, Yingjie, Zhang, Zicheng, Cao, Jiezhang, Jia, Jun, Jiang, Yanwei, Wen, Farong, Liu, Xiaohong, Min, Xiongkuo, Zhai, Guangtao
Artificial Intelligence (AI) has demonstrated significant capabilities in various fields, and in areas such as human-computer interaction (HCI), embodied intelligence, and the design and animation of virtual digital humans, both practitioners and users are increasingly concerned with AI's ability to understand and express emotion. Consequently, the question of whether AI can accurately interpret human emotions remains a critical challenge. To date, two primary classes of AI models have been involved in human emotion analysis: generative models and Multimodal Large Language Models (MLLMs). To assess the emotional capabilities of these two classes of models, this study introduces MEMO-Bench, a comprehensive benchmark consisting of 7,145 portraits, each depicting one of six different emotions, generated by 12 Text-to-Image (T2I) models. Unlike previous works, MEMO-Bench provides a framework for evaluating both T2I models and MLLMs in the context of sentiment analysis. Additionally, a progressive evaluation approach is employed, moving from coarse-grained to fine-grained metrics, to offer a more detailed and comprehensive assessment of the sentiment analysis capabilities of MLLMs. The experimental results demonstrate that existing T2I models are more effective at generating positive emotions than negative ones. Meanwhile, although MLLMs show a certain degree of effectiveness in distinguishing and recognizing human emotions, they fall short of human-level accuracy, particularly in fine-grained emotion analysis. The MEMO-Bench will be made publicly available to support further research in this area.
Increasing the Accessibility of Causal Domain Knowledge via Causal Information Extraction Methods: A Case Study in the Semiconductor Manufacturing Industry
Razouk, Houssam, Benischke, Leonie, Garber, Daniel, Kern, Roman
The extraction of causal information from textual data is crucial in the industry for identifying and mitigating potential failures, enhancing process efficiency, prompting quality improvements, and addressing various operational challenges. This paper presents a study on the development of automated methods for causal information extraction from actual industrial documents in the semiconductor manufacturing industry. The study proposes two types of causal information extraction methods, single-stage sequence tagging (SST) and multi-stage sequence tagging (MST), and evaluates their performance using existing documents from a semiconductor manufacturing company, including presentation slides and FMEA (Failure Mode and Effects Analysis) documents. The study also investigates the effect of representation learning on downstream tasks. The presented case study showcases that the proposed MST methods for extracting causal information from industrial documents are suitable for practical applications, especially for semi structured documents such as FMEAs, with a 93\% F1 score. Additionally, MST achieves a 73\% F1 score on texts extracted from presentation slides. Finally, the study highlights the importance of choosing a language model that is more aligned with the domain and in-domain fine-tuning.
Zero-shot Cross-lingual Transfer Learning with Multiple Source and Target Languages for Information Extraction: Language Selection and Adversarial Training
Ngo, Nghia Trung, Nguyen, Thien Huu
The majority of previous researches addressing multi-lingual IE are limited to zero-shot cross-lingual single-transfer (one-to-one) setting, with high-resource languages predominantly as source training data. As a result, these works provide little understanding and benefit for the realistic goal of developing a multi-lingual IE system that can generalize to as many languages as possible. Our study aims to fill this gap by providing a detailed analysis on Cross-Lingual Multi-Transferability (many-to-many transfer learning), for the recent IE corpora that cover a diverse set of languages. Specifically, we first determine the correlation between single-transfer performance and a wide range of linguistic-based distances. From the obtained insights, a combined language distance metric can be developed that is not only highly correlated but also robust across different tasks and model scales. Next, we investigate the more general zero-shot multi-lingual transfer settings where multiple languages are involved in the training and evaluation processes. Language clustering based on the newly defined distance can provide directions for achieving the optimal cost-performance trade-off in data (languages) selection problem. Finally, a relational-transfer setting is proposed to further incorporate multi-lingual unlabeled data based on adversarial training using the relation induced from the above linguistic distance.
Experiences from Creating a Benchmark for Sentiment Classification for Varieties of English
Srirag, Dipankar, Painter, Jordan, Joshi, Aditya, Kanojia, Diptesh
Existing benchmarks often fail to account for linguistic diversity, like language variants of English. In this paper, we share our experiences from our ongoing project of building a sentiment classification benchmark for three variants of English: Australian (en-AU), Indian (en-IN), and British (en-UK) English. Using Google Places reviews, we explore the effects of various sampling techniques based on label semantics, review length, and sentiment proportion and report performances on three fine-tuned BERT-based models. Our initial evaluation reveals significant performance variations influenced by sample characteristics, label semantics, and language variety, highlighting the need for nuanced benchmark design. We offer actionable insights for researchers to create robust benchmarks, emphasising the importance of diverse sampling, careful label definition, and comprehensive evaluation across linguistic varieties.
TinyML NLP Approach for Semantic Wireless Sentiment Classification
Radwan, Ahmed Y., Shehab, Mohammad, Alouini, Mohamed-Slim
Natural Language Processing (NLP) operations, such as semantic sentiment analysis and text synthesis, may often impair users' privacy and demand significant on device computational resources. Centralized learning (CL) on the edge offers an alternative energy-efficient approach, yet requires the collection of raw information, which affects the user's privacy. While Federated learning (FL) preserves privacy, it requires high computational energy on board tiny user devices. We introduce split learning (SL) as an energy-efficient alternative, privacy-preserving tiny machine learning (TinyML) scheme and compare it to FL and CL in the presence of Rayleigh fading and additive noise. Our results show that SL reduces processing power and CO2 emissions while maintaining high accuracy, whereas FL offers a balanced compromise between efficiency and privacy. Hence, this study provides insights into deploying energy-efficient, privacy-preserving NLP models on edge devices.
Sentiment Analysis of Spanish Political Party Tweets Using Pre-trained Language Models
Song, Chuqiao, Chen, Shunzhang, Cai, Xinyi, Chen, Hao
Abstract: This study investigates sentiment patterns within Spanish political party communications on Twitter by employing BETO and RoBERTuito, two pre-trained language models optimized for Spanish text. With a dataset comprising tweets from major Spanish political parties--PSOE, PP, Vox, Podemos, and Ciudadanos--spanning 2019 to 2024, this research analyzes sentiment distributions and explores the relationship between sentiment and party ideology. Results reveal that both models consistently identify a predominant Neutral sentiment across parties, with significant variations in Negative and Positive sentiments that align with ideological distinctions. Vox exhibits higher levels of Negative sentiment, while PSOE demonstrates a relatively high Positive sentiment, supporting the hypothesis that emotional appeals in political messaging reflect ideological stances. This study highlights the utility of pre-trained models in analyzing non-English social media sentiment and underscores the implications of sentiment dynamics in shaping public discourse within a multi-party system. Keywords: Spanish political parties, sentiment analysis, Twitter, BETO, RoBERTuito, political communication, ideology, social media analysis 1. Introduction In the era of digital politics, social media has emerged as a potent platform where public opinion is actively shaped and reflected. For countries like Spain, where a spectrum of political ideologies coexists, understanding the sentiment behind political communications becomes crucial. Sentiment analysis, particularly on platforms like Twitter, serves as a powerful tool to decode public attitudes and the emotional undertones in political party communications (Cambria et al., 2013; Giachanou & Crestani, 2016). By leveraging sentiment analysis, researchers can quantify and interpret political sentiments, thereby offering insights into party strategies and public reactions. In Spain's unique political landscape, where new and traditional parties like Podemos, PSOE, PP, Ciudadanos, and Vox engage vigorously on social media, analyzing sentiment can reveal the underlying strategies each employs. Recent advancements in pre-trained models tailored for the Spanish language, such as BETO and RoBERTuito, offer refined accuracy in detecting nuanced sentiments within Spanish tweets (Pérez et al., 2021).