Inferring the sentiment of social media content, for instance blog postings or online product reviews, is both of great interest to businesses and technically challenging to accomplish. This paper presents two computational methods for estimating social media sentiment which address the challenges associated with Web-based analysis. Each method formulates the task as one of text classification, models the data as a bipartite graph of documents and words, and assumes that only limited prior information is available regarding the sentiment orientation of any of the documents or words of interest. The first algorithm is a semi-supervised sentiment classifier which combines knowledge of the sentiment labels for a few documents and words with information present in unlabeled data, which is abundant online. The second algorithm assumes existence of a set of labeled documents in a domain related to the domain of interest, and leverages these data to estimate sentiment in the target domain. We demonstrate the utility of the proposed methods by showing they outperform several standard methods for the task of inferring the sentiment of online reviews of movies, electronics products, and kitchen appliances. Additionally, we illustrate the potential of the methods for multilingual business informatics through a case study involving estimation of Indonesian public opinion regarding the July 2009 Jakarta hotel bombings.

Nowadays, the huge amount of information distributed through the Web motivates studying techniques to be adopted in order to extract relevant data in an efficient and reliable way. Both academia and enterprises developed several approaches of Web data extraction, for example using techniques of artificial intelligence or machine learning. Some commonly adopted procedures, namely wrappers, ensure a high degree of precision of information extracted from Web pages, and, at the same time, have to prove robustness in order not to compromise quality and reliability of data themselves. In this paper we focus on some experimental aspects related to the robustness of the data extraction process and the possibility of automatically adapting wrappers. We discuss the implementation of algorithms for finding similarities between two different version of a Web page, in order to handle modifications, avoiding the failure of data extraction tasks and ensuring reliability of information extracted. Our purpose is to evaluate performances, advantages and draw-backs of our novel system of automatic wrapper adaptation.

This paper presents a co-regularization based approach to semi-supervised domain adaptation. Our proposed approach (EA) builds on the notion of augmented space (introduced in EASYADAPT (EA) [1]) and harnesses unlabeled data in target domain to further assist the transfer of information from source to target. This semi-supervised approach to domain adaptation is extremely simple to implement and can be applied as a pre-processing step to any supervised learner. Our theoretical analysis (in terms of Rademacher complexity) of EA and EA show that the hypothesis class of EA has lower complexity (compared to EA) and hence results in tighter generalization bounds. Experimental results on sentiment analysis tasks reinforce our theoretical findings and demonstrate the efficacy of the proposed method when compared to EA as well as few other representative baseline approaches.

While traditional research on text clustering has largely focused on grouping documents by topic, it is conceivable that a user may want to cluster documents along other dimensions, such as the author's mood, gender, age, or sentiment. Without knowing the user's intention, a clustering algorithm will only group documents along the most prominent dimension, which may not be the one the user desires. To address the problem of clustering documents along the user-desired dimension, previous work has focused on learning a similarity metric from data manually annotated with the user's intention or having a human construct a feature space in an interactive manner during the clustering process. With the goal of reducing reliance on human knowledge for fine-tuning the similarity function or selecting the relevant features required by these approaches, we propose a novel active clustering algorithm, which allows a user to easily select the dimension along which she wants to cluster the documents by inspecting only a small number of words. We demonstrate the viability of our algorithm on a variety of commonly-used sentiment datasets.

Today millions of web-users express their opinions about many topics through blogs, wikis, fora, chats and social networks. For sectors such as e-commerce and e-tourism, it is very useful to automatically analyze the huge amount of social information available on the Web, but the extremely unstructured nature of these contents makes it a difficult task. SenticNet is a publicly available resource for opinion mining built exploiting AI and Semantic Web techniques. It uses dimensionality reduction to infer the polarity of common sense concepts and hence provide a public resource for mining opinions from natural language text at a semantic, rather than just syntactic, level.

Information extraction (IE) can identify a set of relations from free text to support question answering (QA). Until recently, IE systems were domain-specific and needed a combination of manual engineering and supervised learning to adapt to each target domain. A new paradigm, Open IE operates on large text corpora without any manual tagging of relations, and indeed without any pre-specified relations. We explore the steps needed to adapt Open IE to a domain-specific ontology and demonstrate our approach of mapping domain-independent tuples to an ontology using domains from DARPA's Machine Reading Project.

Information extraction (IE) can identify a set of relations from free text to support question answering (QA). Until recently, IE systems were domain-specific and needed a combination of manual engineering and supervised learning to adapt to each target domain. A new paradigm, Open IE operates on large text corpora without any manual tagging of relations, and indeed without any pre-specified relations. Due to its open-domain and open-relation nature, Open IE is purely textual and is unable to relate the surface forms to an ontology, if known in advance. We explore the steps needed to adapt Open IE to a domain-specific ontology and demonstrate our approach of mapping domain-independent tuples to an ontology using domains from DARPA’s Machine Reading Project. Our system achieves precision over 0.90 from as few as 8 training examples for an NFL-scoring domain.

Much of the ongoing explosion of digital content is in the form of text. This content is a virtual gold-mine of information that can inform a range of social, governmental, and business decisions. For example, using content available on blogs and social networking sites businesses can find out what its customers are saying about their products and services. In the digital age where customer is king, the business value of ascertaining consumer sentiment cannot be overstated. People express sentiments in myriad ways. At times, they use simple, direct assertions, but most often they use sentences involving comparisons, conjunctions expressing multiple and possibly opposing sentiments about multiple features and entities,and pronominal references whose resolution requires discourse level context. Frequently people use abbreviations, slang, SMSese, idioms and metaphors. Understanding the latter also requires common sense reasoning. In this paper, we present iSEE, a fully implemented sentiment extraction engine, which makes use of statistical methods, classical NLU techniques, common sense reasoning, and probabilistic inference to extract entity and feature specific sentiment from complex sentences and dialog. Most of the components of iSEE are domain independent and the system can be generalized to new domains by simply adding domain relevant lexicons.

Research on information extraction (IE) seeks to distill relational tuples from natural language text, such as the contents of the WWW. Most IE work has focussed on identifying static facts, encoding them as binary relations. This is unfortunate, because the vast majority of facts are fluents, only holding true during an interval of time. It is less helpful to extract PresidentOf(Bill-Clinton, USA) without the temporal scope 1/20/93 — 1/20/01. This paper presents TIE, a novel, information-extraction system, which distills facts from text while inducing as much temporal information as possible. In addition to recognizing temporal relations between times and events, TIE performs global inference, enforcing transitivity to bound the start and ending times for each event. We introduce the notion of temporal entropy as a way to evaluate the performance of temporal IE systems and present experiments showing that TIE outperforms three alternative approaches.

With the development of Web 2.0, sentiment analysis has now become a popular research problem to tackle. Recently, topic models have been introduced for the simultaneous analysis for topics and the sentiment in a document. These studies, which jointly model topic and sentiment, take the advantage of the relationship between topics and sentiment, and are shown to be superior to traditional sentiment analysis tools. However, most of them make the assumption that, given the parameters, the sentiments of the words in the document are all independent. In our observation, in contrast, sentiments are expressed in a coherent way. The local conjunctive words, such as “and” or “but”, are often indicative of sentiment transitions. In this paper, we propose a major departure from the previous approaches by making two linked contributions. First, we assume that the sentiments are related to the topic in the document, and put forward a joint sentiment and topic model, i.e. Sentiment-LDA. Second, we observe that sentiments are dependent on local context. Thus, we further extend the Sentiment-LDA model to Dependency-Sentiment-LDA model by relaxing the sentiment independent assumption in Sentiment-LDA. The sentiments of words are viewed as a Markov chain in Dependency-Sentiment-LDA. Through experiments, we show that exploiting the sentiment dependency is clearly advantageous, and that the Dependency-Sentiment-LDA is an effective approach for sentiment analysis.