In this course I will cover, how to develop a Sentiment Analysis model to categorize a tweet as Positive or Negative using NLP techniques and Machine Learning Models. This is a hands on project where I will teach you the step by step process in creating and evaluating a machine learning model and finally deploying the same on Cloud platforms to let your customers interact with your model via an user interface. This course will walk you through the initial data exploration and understanding, data analysis, data pre-processing, data preparation, model building, evaluation and deployment techniques. We will explore NLP concepts and then use multiple ML algorithms to create our model and finally focus into one which performs the best on the given dataset. At the end we will learn to create an User Interface to interact with our created model and finally deploy the same on Cloud.

Aspect-based sentiment analysis (ABSA) is an NLP task that entails processing user-generated reviews to determine (i) the target being evaluated, (ii) the aspect category to which it belongs, and (iii) the sentiment expressed towards the target and aspect pair. In this article, we propose transforming ABSA into an abstract summary-like conditional text generation task that uses targets, aspects, and polarities to generate auxiliary statements. To demonstrate the efficacy of our task formulation and a proposed system, we fine-tune a pre-trained model for conditional text generation tasks to get new state-of-the-art results on a few restaurant domains and urban neighborhoods domain benchmark datasets.

Since the feud between James and Tati took place in 2019, we will scrape Tweets from that time. We can do this with the help of a library called Twint. First, install this library with a simple pip intall twint . Now, let's run the following lines of code: The above lines of code will scrape 50K Tweets with the hashtag #jamescharles from January 2019. Let's now take a look at some of the variables present in the data frame: The data frame has 35 columns, and I've only attached a screenshot of half of them.

In the field of Natural Language Processing, information extraction from texts has been the objective of many researchers for years. Many different techniques have been applied in order to reveal the opinion that a tweet might have, thus understanding the sentiment of the small writing up to 280 characters. Other than figuring out the sentiment of a tweet, a study can also focus on finding the correlation of the tweets with a certain area of interest, which constitutes the purpose of this study. In order to reveal if an area of interest has a trend in ongoing tweets, we have proposed an easily applicable automated methodology in which the Daily Mean Similarity Scores that show the similarity between the daily tweet corpus and the target words representing our area of interest is calculated by using a na\"ive correlation-based technique without training any Machine Learning Model. The Daily Mean Similarity Scores have mainly based on cosine similarity and word/sentence embeddings computed by Multilanguage Universal Sentence Encoder and showed main opinion stream of the tweets with respect to a certain area of interest, which proves that an ongoing trend of a specific subject on Twitter can easily be captured in almost real time by using the proposed methodology in this study. We have also compared the effectiveness of using word versus sentence embeddings while applying our methodology and realized that both give almost the same results, whereas using word embeddings requires less computational time than sentence embeddings, thus being more effective. This paper will start with an introduction followed by the background information about the basics, then continue with the explanation of the proposed methodology and later on finish by interpreting the results and concluding the findings.

Today's business ecosystem has become very competitive. Customer satisfaction has become a major focus for business growth. Business organizations are spending a lot of money and human resources on various strategies to understand and fulfill their customer's needs. But, because of defective manual analysis on multifarious needs of customers, many organizations are failing to achieve customer satisfaction. As a result, they are losing customer's loyalty and spending extra money on marketing. We can solve the problems by implementing Sentiment Analysis. It is a combined technique of Natural Language Processing (NLP) and Machine Learning (ML). Sentiment Analysis is broadly used to extract insights from wider public opinion behind certain topics, products, and services. We can do it from any online available data. In this paper, we have introduced two NLP techniques (Bag-of-Words and TF-IDF) and various ML classification algorithms (Support Vector Machine, Logistic Regression, Multinomial Naive Bayes, Random Forest) to find an effective approach for Sentiment Analysis on a large, imbalanced, and multi-classed dataset. Our best approaches provide 77% accuracy using Support Vector Machine and Logistic Regression with Bag-of-Words technique.

Global models are trained to be as generalizable as possible, with user invariance considered desirable since the models are shared across multitudes of users. As such, these models are often unable to produce personalized responses for individual users, based on their data. Contrary to widely-used personalization techniques based on few-shot learning, we propose UserIdentifier, a novel scheme for training a single shared model for all users. Our approach produces personalized responses by adding fixed, non-trainable user identifiers to the input data. We empirically demonstrate that this proposed method outperforms the prefix-tuning based state-of-the-art approach by up to 13%, on a suite of sentiment analysis datasets. We also show that, unlike prior work, this method needs neither any additional model parameters nor any extra rounds of few-shot fine-tuning.

We present work on sentiment analysis in Twitter for Macedonian. As this is pioneering work for this combination of language and genre, we created suitable resources for training and evaluating a system for sentiment analysis of Macedonian tweets. In particular, we developed a corpus of tweets annotated with tweet-level sentiment polarity (positive, negative, and neutral), as well as with phrase-level sentiment, which we made freely available for research purposes. We further bootstrapped several large-scale sentiment lexicons for Macedonian, motivated by previous work for English. The impact of several different pre-processing steps as well as of various features is shown in experiments that represent the first attempt to build a system for sentiment analysis in Twitter for the morphologically rich Macedonian language. Overall, our experimental results show an F1-score of 92.16, which is very strong and is on par with the best results for English, which were achieved in recent SemEval competitions.

The increasing use of social media sites in countries like India has given rise to large volumes of code-mixed data. Sentiment analysis of this data can provide integral insights into people's perspectives and opinions. Developing robust explainability techniques which explain why models make their predictions becomes essential. In this paper, we propose an adequate methodology to integrate explainable approaches into code-mixed sentiment analysis.

Voice of customers, why do you need it? Customers expect more than ever from the brands they use. They expect products and services to perform exactly to their needs–easy to set up, easy to use, etc–and more personalized and empathetic customer service. In 2021, customers want to get in touch with your company from wherever they choose – in-app, on live chat, email, phone, etc. In fact, a recent Zendesk CX trends report shows that 64% of customers used a completely new support channel in 2020 and 73% of them plan to continue using it.

A significant part of Natural Language Processing (NLP) techniques for sentiment analysis is based on supervised methods, which are affected by the quality of data. Therefore, sentiment analysis needs to be prepared for data quality issues, such as imbalance and lack of labeled data. Data augmentation methods, widely adopted in image classification tasks, include data-space solutions to tackle the problem of limited data and enhance the size and quality of training datasets to provide better models. In this work, we study the advantages and drawbacks of text augmentation methods such as EDA, back-translation, BART, and PREDATOR) with recent classification algorithms (LSTM, GRU, CNN, BERT, ERNIE, RF, and SVM, that have attracted sentiment-analysis researchers and industry applications. We explored seven sentiment-analysis datasets to provide scenarios of imbalanced datasets and limited data to discuss the influence of a given classifier in overcoming these problems, and provide insights into promising combinations of transformation, paraphrasing, and generation methods of sentence augmentation.