Climate change has become one of the biggest challenges of our time. Social media platforms such as Twitter play an important role in raising public awareness and spreading knowledge about the dangers of the current climate crisis. With the increasing number of campaigns and communication about climate change through social media, the information could create more awareness and reach the general public and policy makers. However, these Twitter communications lead to polarization of beliefs, opinion-dominated ideologies, and often a split into two communities of climate change deniers and believers. In this paper, we propose a framework that helps identify denier statements on Twitter and thus classifies the stance of the tweet into one of the two attitudes towards climate change (denier/believer). The sentimental aspects of Twitter data on climate change are deeply rooted in general public attitudes toward climate change. Therefore, our work focuses on learning two closely related tasks: Stance Detection and Sentiment Analysis of climate change tweets. We propose a multi-task framework that performs stance detection (primary task) and sentiment analysis (auxiliary task) simultaneously. The proposed model incorporates the feature-specific and shared-specific attention frameworks to fuse multiple features and learn the generalized features for both tasks. The experimental results show that the proposed framework increases the performance of the primary task, i.e., stance detection by benefiting from the auxiliary task, i.e., sentiment analysis compared to its uni-modal and single-task variants.

In this work, we propose a framework relying solely on chat-based customer support (CS) interactions for predicting the recommendation decision of individual users. For our case study, we analyzed a total number of 16.4k users and 48.7k customer support conversations within the financial vertical of a large e-commerce company in Latin America. Consequently, our main contributions and objectives are to use Natural Language Processing (NLP) to assess and predict the recommendation behavior where, in addition to using static sentiment analysis, we exploit the predictive power of each user's sentiment dynamics. Our results show that, with respective feature interpretability, it is possible to predict the likelihood of a user to recommend a product or service, based solely on the message-wise sentiment evolution of their CS conversations in a fully automated way.

As an important fine-grained sentiment analysis problem, aspect-based sentiment analysis (ABSA), aiming to analyze and understand people's opinions at the aspect level, has been attracting considerable interest in the last decade. To handle ABSA in different scenarios, various tasks are introduced for analyzing different sentiment elements and their relations, including the aspect term, aspect category, opinion term, and sentiment polarity. Unlike early ABSA works focusing on a single sentiment element, many compound ABSA tasks involving multiple elements have been studied in recent years for capturing more complete aspect-level sentiment information. However, a systematic review of various ABSA tasks and their corresponding solutions is still lacking, which we aim to fill in this survey. More specifically, we provide a new taxonomy for ABSA which organizes existing studies from the axes of concerned sentiment elements, with an emphasis on recent advances of compound ABSA tasks. From the perspective of solutions, we summarize the utilization of pre-trained language models for ABSA, which improved the performance of ABSA to a new stage. Besides, techniques for building more practical ABSA systems in cross-domain/lingual scenarios are discussed. Finally, we review some emerging topics and discuss some open challenges to outlook potential future directions of ABSA.

Timely and effective response to humanitarian crises requires quick and accurate analysis of large amounts of text data - a process that can highly benefit from expert-assisted NLP systems trained on validated and annotated data in the humanitarian response domain. To enable creation of such NLP systems, we introduce and release HumSet, a novel and rich multilingual dataset of humanitarian response documents annotated by experts in the humanitarian response community. The dataset provides documents in three languages (English, French, Spanish) and covers a variety of humanitarian crises from 2018 to 2021 across the globe. For each document, HUMSET provides selected snippets (entries) as well as assigned classes to each entry annotated using common humanitarian information analysis frameworks. HUMSET also provides novel and challenging entry extraction and multi-label entry classification tasks. In this paper, we take a first step towards approaching these tasks and conduct a set of experiments on Pre-trained Language Models (PLM) to establish strong baselines for future research in this domain. The dataset is available at https://blog.thedeep.io/humset/.

I recently interviewed for a research engineer (vision) role at LinkedIn. In this role the candidate is expected to work on state-of-the-art computer vision algorithms to understand users and content on the platform. In this post, I'll summarize the questions and the whole interview process. I got a call from LinkedIn recruiter taking my background and my preference. They gave a list of datasets from different domains like Songs DB, NLP, CV and asked me to build a report out of it.

The future of Twitter has now become much murkier, thanks to the recent shake-up in Twitter's management. But even if you're not wondering how you'll have access to your Twitter account as it is, grabbing a copy of your data is never a bad idea. Especially when it's so easy--exporting your account info is straightforward. Just a few clicks (and a reauthentication of your account credentials) will put in your request for your data archive, which you'll receive a day or so later. Here's how to do it.

Legal practitioners often face a vast amount of documents. Lawyers, for instance, search for appropriate precedents favorable to their clients, while the number of legal precedents is ever-growing. Although legal search engines can assist finding individual target documents and narrowing down the number of candidates, retrieved information is often presented as unstructured text and users have to examine each document thoroughly which could lead to information overloading. This also makes their statistical analysis challenging. Here, we present an end-to-end information extraction (IE) system for legal documents. By formulating IE as a generation task, our system can be easily applied to various tasks without domain-specific engineering effort. The experimental results of four IE tasks on Korean precedents shows that our IE system can achieve competent scores (-2.3 on average) compared to the rule-based baseline with as few as 50 training examples per task and higher score (+5.4 on average) with 200 examples. Finally, our statistical analysis on two case categories--drunk driving and fraud--with 35k precedents reveals the resulting structured information from our IE system faithfully reflects the macroscopic features of Korean legal system.

FastAPI has recently been making waves as an easy-to-use Python framework for creating APIs. If you're developing apps with FastAPI, you can add language processing capabilities to it by integrating Cohere's Large Language Models. In this article, you will learn how to create and finetune a Cohere sentiment analysis classification model, and generate predictions by making API calls to it using FastAPI. To follow this tutorial, you will need a Cohere account to generate an API key, create a finetuned model, and generate API calls. You also need a Python coding environment, such as VS Code.

Stance detection is typically framed as predicting the sentiment in a given text towards a target entity. However, this setup overlooks the importance of the source entity, i.e., who is expressing the opinion. In this paper, we emphasize the need for studying interactions among entities when inferring stances. We first introduce a new task, entity-to-entity (E2E) stance detection, which primes models to identify entities in their canonical names and discern stances jointly. To support this study, we curate a new dataset with 10,619 annotations labeled at the sentence-level from news articles of different ideological leanings. We present a novel generative framework to allow the generation of canonical names for entities as well as stances among them. We further enhance the model with a graph encoder to summarize entity activities and external knowledge surrounding the entities. Experiments show that our model outperforms strong comparisons by large margins. Further analyses demonstrate the usefulness of E2E stance detection for understanding media quotation and stance landscape, as well as inferring entity ideology.

So far, discontinuous named entity recognition (NER) has received increasing research attention and many related methods have surged such as hypergraph-based methods, span-based methods, and sequence-to-sequence (Seq2Seq) methods, etc. However, these methods more or less suffer from some problems such as decoding ambiguity and efficiency, which limit their performance. Recently, grid-tagging methods, which benefit from the flexible design of tagging systems and model architectures, have shown superiority to adapt for various information extraction tasks. In this paper, we follow the line of such methods and propose a competitive grid-tagging model for discontinuous NER. We call our model TOE because we incorporate two kinds of Tag-Oriented Enhancement mechanisms into a state-of-the-art (SOTA) grid-tagging model that casts the NER problem into word-word relationship prediction. First, we design a Tag Representation Embedding Module (TREM) to force our model to consider not only word-word relationships but also word-tag and tag-tag relationships. Concretely, we construct tag representations and embed them into TREM, so that TREM can treat tag and word representations as queries/keys/values and utilize self-attention to model their relationships. On the other hand, motivated by the Next-Neighboring-Word (NNW) and Tail-Head-Word (THW) tags in the SOTA model, we add two new symmetric tags, namely Previous-Neighboring-Word (PNW) and Head-Tail-Word (HTW), to model more fine-grained word-word relationships and alleviate error propagation from tag prediction. In the experiments of three benchmark datasets, namely CADEC, ShARe13 and ShARe14, our TOE model pushes the SOTA results by about 0.83%, 0.05% and 0.66% in F1, demonstrating its effectiveness.