Speech Recognition

Google's cloud clients now have full access to its speech recognition software


Google has released an improved version of its speech software for its cloud customers, and is allowing them to use the software more widely. The software is used for tasks such as transcription and voice commands.

Amazon Lex, the technology behind Alexa, opens up to developers


Amazon Lex, the technology powering Amazon's virtual assistant Alexa, has exited preview, according to a report from Reuters this morning. The system, which involves natural language understanding technology combined with automatic speech recognition, was first introduced in November, at Amazon's AWS re:Invent conference in Las Vegas.

US Coast Guard Plans To Use Voice Recognition To Stop Prank Calls

International Business Times

The U.S. Coast Guard has seen an uptick in the number of fake distress calls it has received in recent months and is looking to counter the problem with voice recognition technology, the Verge reported.

Match game: Why AI could bring the human touch to the call center


Consumers loath the automated enterprise call center. Nothing is more frustrating than yelling into a phone at an interactive voice recognition (IVR) system that just doesn't seem to understand what you need. But few realize most enterprises aren't fans of current automated call center solutions either, often complaining that the technologies are complicated, expensive and frustrating for users.

Google Partners With Chip Startup To Take Machine Learning Out Of The Cloud And Into Your Pocket


Machine learning has become important to many products -- such as Google photos search and speech recognition. It's a kind of artificial intelligence that that gives computers the ability to learn, make predictions and find patterns. But most of all that complex computing typically needs to take place in the cloud, where the algorithms are being processed through power-intensive clusters of graphics processing units.

AWS AI Service Amazon Lex, Technology in Echo's Alexa, Coming To All Customers

International Business Times

Amazon is keeping up in the artificial intelligence race against other companies, like Apple, Google and Microsoft. To do that, Amazon is bringing the technology inside Alexa, Amazon Lex, to all customers, the company announced Wednesday.

Are Voice Assistants Bad for Young Children? -Eazl Blog


Roughly 25 million voice assistants like Amazon Alexa and Google Home are expected to sell in the US in 2017 and researchers are noticing that infants who grow up around these devices are having developmental challenges. For example, kids who grow up with voice assistants tend to have less regard for people's feelings because they're used to interacting vocally with an object without emotions. They also tend to place less value on developing vocabulary because it's more efficient for them to retrieve information from Google Home or Alexa with simple commands.

One of the Galaxy S8's Biggest Features Won't Be Ready for Launch


Samsung's new virtual assistant won't be able to respond to voice requests when the Galaxy S8 launches later this month, the company confirmed to TIME on Wednesday. Such capabilities will be coming to the S8 later this spring, while the digital helper's other features will be available when the phone launches on April 21.

Samsung Galaxy S8 will ship without Bixby voice assistant

Daily Mail

Samsung has delayed the launch of its new voice-activated personal assistant feature on its latest smartphone.

Microsoft Bets on Artificial Intelligence to Help It Succeed Again in Travel


With the exception of helping create Expedia, Microsoft has struggled to figure out travel. But it is hoping that artificial intelligence (AI) will be its route finally to leapfrog ahead of Google and Oracle, playing a larger role as middleman.